Home > Compare Tour & Adventure Operators > Collette vs Tauck
Collette vs Tauck
Compare the travel styles, pricing, destinations and popularity of Collette and Tauck.The Low Down
While new to the Australian market in 2017, Collette have actually been operating since 1918. Offering coach touring and small group explorations around the world, you won't find too many Aussies and Kiwis on their trips yet, but clients of ours that haven taken the plunge over the last season have come back with very positive reviews. Collette is very popular in the US and now has offices and support in Australia, Canada and the UK too. Collette market their trips as 4 star accommodation with 5 star service and inclusions - so if that sounds like your cup of tea, then how about this - Collette also includes a roundtrip home to airport chauffeur service for those within a 40km radius of Sydney, Melbourne, Brisbane, Adelaide, Perth, Canberra, Darwin, Cairns and Hobart airports.
New to the Australian market in 2017, Tauck began operations in the US over 90 years ago. Offering premium river cruises, land tours, small ship cruises, family adventures and small group journeys around the world. You won't find too many Aussies and Kiwis on their trips yet, as they have only recently opened an office Downunder, but Tauck are renowned for the quality and inclusiveness of their trips, whether they are on land or water. Stats
No. of Trips
189
No. of Departures
5,849
Avg. Trip Length
11 Days
Avg. Price Per Day
$555
Accommodation
4 Star
Budget
Premium
No. of Trips
207
No. of Departures
3,261
Avg. Trip Length
11 Days
Avg. Price Per Day
$1,176
Accommodation
4.5 - 5 Star
Budget
Premium & Luxury
In Their Own Words We asked the travel companies themselves why you should travel with them
At Collette, we consider everyone who travels with us to be our personal guest. Every moment matters to us because we know it matters to you. This may be because at heart we are a family owned company that has been in business for 100 years. It may be because our team are passionate about sharing their own love of travel and uncovering mysteries.
Choosing Collette comes with benefits that take your guided travel experience to another level. Our inclusive tours provide you more value for your money and more of what makes travel special. Let us show you the world!
We believe that when you travel, you should never settle for ordinary. You deserve to travel in good company, with someone who cares. We believe that good value sells itself – you should get what you pay for, and then some, in one upfront price with virtually everything included. Leave your worries at home; we take on all the planning, all the logistics. To you, it’s peace of mind travel, to us, it’s 90+ years of integrity.
Wherever we travel, we’re all about taking you to explore the world’s treasures….discover people and cultures you may not have known existed…and experience extraordinary, life-changing moments. Since 1925, we’ve built our company on the personal referrals and recommendations of our guests. We can think of no higher testament to our journeys and commitment to customer satisfaction – and no better way to tell you what we do than through their words.
Recent Reviews
4.4
Hi. If I’m going to be completely honest here, I was somewhat disappointed in this tour, don't get me wrong there were some fab times we had as well. Day One- the "included" breakfast was utterly terrible to the point where we didn’t eat it, and to the fact that we were sharing the breakfast buffet with another tour. The badlands was great we had a ...read more wonderful time here. The wall drug slop stop, for the money we eat in cafeteria? Couldn't understand this.
The night we were taken to another sub average hotel to eat yet another average meal, again I stress the point for the money spent, a) we are given a limited choice of food, b) told there are no modifications. c) the meal that was served wouldn't have fed a two year old, it was cold and average, a sharing plate of processed meats as a start.
Day Two & Three - Someone made the executive decision to take us elsewhere for breakfast which was very nice. The sight seeing was great, however I soon realized that we are not allowed to really stop in the bus in a National Park (I could be wrong here) or were we allowed off the bus, again my point to the money spent and all photos being taken from the window.
Day Four & Five - Tour was great, a lot more driving than I anticipated, Cody was great, would have been even better along the way if we were told that there are other things going on in the town i.e. Rodeo, but no, our meal was in a bistro of a hotel. Given there are so many places to eat along the way yet, the included meal is in the hotel.
Day 6 - This is the day that I calculated we were driving in a bus for approx. 8 hours. I’ll say no more the accommodation here was great the hotel staff and food were lovely.
Day 7 - Was great until we went to heart mountain (this could have been day 6). I would strongly suggest that this is an optional stop, I did not see this on the itinerary nor did I want any part of this, I actually can not describe how mortified I was at what I sat through, If you wanted to top off a good week, this just knocked it all over. I feel this was the most inappropriate tour stop I have ever encountered. At this point to be honest I was pretty much over the whole tour, I avoided the chuck wagon dinner (thank god) I was told I would have not been impressed, people were having to be driven back down. So overall I was very disappointed
Food- 1/10. Tour Leader - 10/10. Coach Driver- 10/10. Overall tour experience 3/10. If I’m going to be honest, I would probably never book with Collette again. Other tour members were saying that had been on many Collette tours and never had anything so sub par. Sorry to be so negative, but I’m being honest.
Reply From Collette:Thank you for choosing Global Journeys and Collette for your recent America’s Cowboy Country tour. We are grateful you took the time to provide valuable feedback concerning your tour experience. Your comments about the tour are being reviewed by Collette’s Product Development and Product Design Teams for this region. All feedback is encouraged as it allows us the opportunity to identify areas of concern and strive to make the necessary enhancements. A member of our Traveller Relations Team will be contacting you to review your concerns.
The night we were taken to another sub average hotel to eat yet another average meal, again I stress the point for the money spent, a) we are given a limited choice of food, b) told there are no modifications. c) the meal that was served wouldn't have fed a two year old, it was cold and average, a sharing plate of processed meats as a start.
Day Two & Three - Someone made the executive decision to take us elsewhere for breakfast which was very nice. The sight seeing was great, however I soon realized that we are not allowed to really stop in the bus in a National Park (I could be wrong here) or were we allowed off the bus, again my point to the money spent and all photos being taken from the window.
Day Four & Five - Tour was great, a lot more driving than I anticipated, Cody was great, would have been even better along the way if we were told that there are other things going on in the town i.e. Rodeo, but no, our meal was in a bistro of a hotel. Given there are so many places to eat along the way yet, the included meal is in the hotel.
Day 6 - This is the day that I calculated we were driving in a bus for approx. 8 hours. I’ll say no more the accommodation here was great the hotel staff and food were lovely.
Day 7 - Was great until we went to heart mountain (this could have been day 6). I would strongly suggest that this is an optional stop, I did not see this on the itinerary nor did I want any part of this, I actually can not describe how mortified I was at what I sat through, If you wanted to top off a good week, this just knocked it all over. I feel this was the most inappropriate tour stop I have ever encountered. At this point to be honest I was pretty much over the whole tour, I avoided the chuck wagon dinner (thank god) I was told I would have not been impressed, people were having to be driven back down. So overall I was very disappointed
Food- 1/10. Tour Leader - 10/10. Coach Driver- 10/10. Overall tour experience 3/10. If I’m going to be honest, I would probably never book with Collette again. Other tour members were saying that had been on many Collette tours and never had anything so sub par. Sorry to be so negative, but I’m being honest.
Reply From Collette:Thank you for choosing Global Journeys and Collette for your recent America’s Cowboy Country tour. We are grateful you took the time to provide valuable feedback concerning your tour experience. Your comments about the tour are being reviewed by Collette’s Product Development and Product Design Teams for this region. All feedback is encouraged as it allows us the opportunity to identify areas of concern and strive to make the necessary enhancements. A member of our Traveller Relations Team will be contacting you to review your concerns.
Collett tour itinerary was excellent Hotel stays were not bad, some bedding was poor quality. Tour bus was horrible, small bus with little comfort, shocking suspension, very rough. Meals were very good. The island of Salina was the best.
Cruising the islands was the true highlight of this trip. We loved going ashore in the evenings and exploring local fare in a great variety of restaurants. The boat was excellent with friendly staff, good food and a relaxed pace down the coast. We enjoyed swimming off the back on several occasions. Ports were getting busy and early June is as late as ...read more you would want to take this trip. Or wait till October. Have a decent budget for onshore meals. Our only gripe was a bit of penny pinching by Colette, with only one glass of wine with included dinners and rather expensive options. Would still do it again in a heartbeat.
My friend and I had a great time on this tour. We loved our tour manager Rosario, he was excellent and showed us elements of Sicily & Malta that we could never have done on our own. We also loved our bus driver Antonio, he also was excellent and had the added bonus of being a great musician, entertaining us when he finished driving for the day, much ...read more appreciated! We met new friends in our lovely group of 22, they were fun and interesting, mostly from USA with a couple of other Aussies. We were very sorry to leave them all & plan another tour for hopefully next year. Our hotels, guides & pre planned meals were all top notch. Thank you.
It was our first time in Norway and we’re so glad we chose this tour. The number of people in the group was just right. We enjoyed all the excursions we had in all the places we visited: from Oslo to Flam to Loen to Bergen. We were able to experience Norway’s National Day in Bergen which was a real treat. The trip to Geiranger village/Geirangfjord was ...read more something special too.
Accommodations selected were in the best possible location, close to the where the actions are. Our tour director was approachable, knowledgeable and very helpful. Everything went alright for us in this tour and would not hesitate to recommend this to our friends and relatives. We took the post-tour extension to Iceland too. Great place to visit but our local tour guide there was not as great as the one we had in Norway. Apart from that we enjoyed our trip overall.
Accommodations selected were in the best possible location, close to the where the actions are. Our tour director was approachable, knowledgeable and very helpful. Everything went alright for us in this tour and would not hesitate to recommend this to our friends and relatives. We took the post-tour extension to Iceland too. Great place to visit but our local tour guide there was not as great as the one we had in Norway. Apart from that we enjoyed our trip overall.
A fast paced tour showing what Italy has to offer. Commencing in Rome we basically had 2 nights stay at Sorrento, Florence, Venice and Stresa. We had stops along the way to such places as Pompeii, Pisa, and Verona. My highlight was the 1 hour bus trip each way up to Simplon Pass in the Swiss Alps whilst staying in Stresa. We had 42 in our group and ...read more it was a very friendly tour consisting of 35 Americans and 7 Australians. Clarissa was our fantastic Tour Leader and Gian Carlo was our excellent coach driver. You have to be reasonably agile and fit for this tour as there is a lot of walking on uneven cobblestone streets and paths. Although there was a lot of distance covered every couple of days, it was a great tour and we would travel with Collette again.
4.6
The poor weather (rain, cold and wind) was a distraction throughout the tour which, unfortunately, had a negative effect on many of the venues. It made the tour guides jobs particularly difficult. Not Tauck's problem but, nonetheless, it was unfortunate as it negatively impacted the tour. When we booked this tour, we compared it to another Tauck Eastern ...read more European tour referred to as a Jewish Heritage Tour. As we are are not of Jewish faith, we felt that this tour would not be meaningful to us. In hindsight, we are not sure that the tour we chose would have been much different from the Jewish Heritage Tour. Most of the members in our tour group were in fact Jewish and the focus of the tour definitely was on the Jewish faith and the Holocaust. I would like to suggest that Tauck make more of an effort to differentiate between these two tours. There is much to consider in an Eastern European tour that does not focus so highly on the Jewish heritage.
On a very positive note, the local tour guides were excellent, very knowledgeable, courteous and friendly. Our Tauck Tour Guide was also excellent with extensive experience in Eastern Europe. One final negative comment, unfortunately. Even though we realize that Tauck does not make hotel room assignments, we feel that they can do a much better job of influencing the hotels on our stay to provide rooms that are more comparable to the cost of our tour. We have not once during our Tauck tours been assigned a hotel room with a view of anything but rooftops of adjacent buildings or a view of another section of the hotel itself. That's not what we feel we deserve for the money we pay for these tours. On a closing note, we are booked on our next Tauck tour to Portugal in October and plan to book a follow-on Tauck tour to New Zealand on 2024.
On a very positive note, the local tour guides were excellent, very knowledgeable, courteous and friendly. Our Tauck Tour Guide was also excellent with extensive experience in Eastern Europe. One final negative comment, unfortunately. Even though we realize that Tauck does not make hotel room assignments, we feel that they can do a much better job of influencing the hotels on our stay to provide rooms that are more comparable to the cost of our tour. We have not once during our Tauck tours been assigned a hotel room with a view of anything but rooftops of adjacent buildings or a view of another section of the hotel itself. That's not what we feel we deserve for the money we pay for these tours. On a closing note, we are booked on our next Tauck tour to Portugal in October and plan to book a follow-on Tauck tour to New Zealand on 2024.
Denali was spectacular and thoroughly enjoyed the plane ride up over Denali. The trip into the park was also great and we did see some bears and Dall sheep way off into the distance. The Lodges were all Princess Lodges and were very crowded. Quite a number of us caught COVID so didn't make the cruise which was very disappointing but enjoyed what we ...read more did see.
Thoroughly enjoyed this tour. We had a great Tour Director and everything was well organised. She gave very informative information on the places we were visiting and had a great sense of humour. The accommodations were fabulous and there was a great group of people on the tour.
Overall, a wonderful experience. We must start with kudos to both Jemma and Hannah for all the support, help and advice you gave us throughout the booking process. Yes, we will book with you again and are now looking at Tauck tours to Australia, New Zealand and or Tasmania in 2023.
Our tour to Ireland was number one on our Bucket List and we were ...read more not disappointed. Vincent, our tour guide was a treasure of information on Ireland's history and overall knowledge of the political, economic and societal struggles that have plagued Ireland's history. Also, his knowledge of each of the sites we visited on tour was extraordinary. He truly deserves to be a "Keeper" for Tauck.
There are, however, two recommendations for consideration that would change our overall rating to five stars instead of four. First, the Westin Dublin was not what we expected of our accommodations. It was below the standard of other Westin hotels we have used over the years. Unfortunately, we had complaints that we registered with our tour guide and the hotel management. Compared with all other hotels we stayed in during our tour, the Westin was at the very bottom.
Secondly, the amount of time we spent on the limousine bus was excessive. We covered a huge amount of The Republic of Ireland's and Northern Ireland's geography and transit times to each destination were often at times too long. Due to the necessity to keep on track with our itinerary, we felt that the amount of time we were allotted at some of our stops was minimized. Again, a wonderful experience that took Bill back to his Irish roots!
Our tour to Ireland was number one on our Bucket List and we were ...read more not disappointed. Vincent, our tour guide was a treasure of information on Ireland's history and overall knowledge of the political, economic and societal struggles that have plagued Ireland's history. Also, his knowledge of each of the sites we visited on tour was extraordinary. He truly deserves to be a "Keeper" for Tauck.
There are, however, two recommendations for consideration that would change our overall rating to five stars instead of four. First, the Westin Dublin was not what we expected of our accommodations. It was below the standard of other Westin hotels we have used over the years. Unfortunately, we had complaints that we registered with our tour guide and the hotel management. Compared with all other hotels we stayed in during our tour, the Westin was at the very bottom.
Secondly, the amount of time we spent on the limousine bus was excessive. We covered a huge amount of The Republic of Ireland's and Northern Ireland's geography and transit times to each destination were often at times too long. Due to the necessity to keep on track with our itinerary, we felt that the amount of time we were allotted at some of our stops was minimized. Again, a wonderful experience that took Bill back to his Irish roots!
Fantastic company and nice staff on board. We never had to ask for anything... it was all offered on a plate. Very good service and Global Journeys handled the booking and delivered all the required paperwork.
Our experience was an intriguing and memorable holiday on our Portrait of India tour. From the moment we arrived until we boarded our plane to leave, we didn’t have to worry about a thing as everything was taken care of. The accommodation was superb and we visited some magnificent places and sites along with a couple of real surprises. The Taj Mahal ...read more and Varanasi were highlights along with lunch cooked cooked by a famous local in her home. Our tour guide was very interesting and informative throughout our journey and we would recommend this trip to our friends.
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