From the moment l booked with Hannah till l arrived home, everything went very smoothly. I have spoken to Hannah personally and Georgie too, they are both very professional on the phone. Our Trafalgar leader, Sophia was an amazing young lady, she knew so much information about each place we were visiting, I thought she was reading it from a book but
...read more she was saying it all out of her head! Everything went very smoothly under her directions. She had a lovely, caring personality. While still maintaining a professional manner at all times! Our bus driver, Marcello was a very capable driver (we even had an incident where a truck travelling alongside us was coming into our lane, the driver of the truck was going to sleep at the wheel apparently!). But Marcello kept us all safe. We even got lost at one point and he had to reverse that big bus down a very narrow street with 'Juliet' balconies all over the place and he did it without a scratch. Someone in our group said 'he could drive the bus through the eye of a needle' and we all agreed. Everyone concerned is a credit to their company.