Booking process and communications with Global Journeys was seamless and very easy and my consultant (Jemma) was always available and very helpful. Would not hesitate to recommend Global Journeys and book with them again in the future.
The Trafalgar Traditional Europe Tour was fast paced and reasonably disappointing overall with little consideration made in relation to lunches, which had to be purchased mainly at roadside Autogrills in the midst of pushing and shoving through massive queues of tourists and others travelling for the Christmas holiday break. The toilets at these stops were filthy and again having to line up in endless queues left little time to enjoy the break and the meal.
The majority of hotels along the way left much to be desired and were located quite a distance from the town centres and one hotel in particular was very dirty. After travelling most of the day on a bus and checking into your hotel after 6pm on most days, it would be better to offer hotel accommodation in the town so that travellers had some dinner options.
The most disappointing thing was that we were touring over Christmas and the New Year and the itinerary claimed to have organised special activities and meals for those days when the truth is nothing was arranged for us and the Tour Guide simply advised us that this was because everything was closed on Christmas Day so we spent 8 hours on the bus! NYE in Paris was the same with nothing having been organised by Trafalgar and our Hotel having been booked out for private functions so there was nowhere to go for dinner or to toast the NY.
My travel companions were great and thanks to them the tour was bearable but the Trafalgar Tour Director and Driver were absolutely dreadful. They spoke amongst themselves in Italian about the travellers on board and banished some of the travellers who had walking difficulties to the back of the bus so that they didn’t have to assist them! Unfortunately for the Trafalgar employees, some of the travellers spoke Italian and understood everything they said. The cities visited were beautiful but again due the time of year and traffic on the highways about 1/3 of the planned activities were cancelled.