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Cosmos Tour Reviews

The 1853 Cosmos Tour reviews listed below are from past clients of Global Journeys that have travelled with Cosmos. Each review has been individually verified by our team.
4.4
AVG. RATING 4.4 / 5
1853 Reviews
5 Star
53%
4 Star
40%
3 Star
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2 Star
1 Star

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Overall this tour was excellent for its price   0 , Australia, Jan 2012
Overall this tour was excellent for its price. The accommodation provided was unexpectedly fantastic for the price of tour. My main downfall of the tour would be the timing as it fell on the Epiphany and during the weekend a lot of places were closed and on those days we had no sightseeing options. I had a great time and made some new friends. I would ...read more not hesitate to recommend others and perhaps i would choose a longer tour next time as it was extremely fun.
A thoroughly wonderful experience   0 , Australia, Jan 2012
Having never been on a guided tour before, we had some reservations and didn't really know what to expect. There are also problems with taking 3 teenagers, as they can either make or break the experience depending on how much they are enjoying themselves! But we shouldn't have worried at all. Craig, our tour guide, was absolutely brilliant. Extremely ...read more knowledgeable, and really good at keeping the whole group engaged and interacting. We learnt so much, not just about the places we were visiting, but also about the places we were just passing through. His experience showed, and he quickly found out who liked what, so when we arrived at destinations he could point people in the direction that would most interest them - either places of interest, dining opportunities, child-orientated stuff, or shopping (my personal favourite!). The pace of the tour was excellent, just when we were despairing of packing up every morning and moving on to the next town, we had a couple of 3 night stays which broke up the trip, and we could recharge the batteries. The coach driver Jason was a perfect gentleman and always polite and friendly, helping us on and off the coach, and a very safe driver. All in all, a thoroughly wonderful experience, and we would certainly consider another tour in the future as one of the easiest and stress-free ways to travel.
Tour guide and coach driver the best I've come across   1 , Australia, Jan 2012
The routes taken by our crew were off the general 'touristy' roads, giving us more idea of the local countryside and better scenery opportunities. Some accommodation was not climate controlled, and if allocated the ground floor, there was no security if windows were opened. Dublin hotel was on the main street and was affected by large trucks going past ...read more all night to park up at the ferry docks. Tour guide and coach driver would have to be the best I have ever come across, very patient, knowledge was amazing, and a pleasure to be in their company.
We had the most amazing time away   1 , Australia, Jan 2012
Having not done a Cosmos tour before I was unsure what to expect & with my mother never been overseas & approaching 60 I had some concerns about how she would travel on a tour, but right from the beginning, inquiring & booking with Frances my mind was set at ease, she handled everything for me & answered all my queries promptly & efficiently. She was ...read more always lovely, very polite & most helpful. Our tour guide Doug was extremely knowledgeable & I feel I gained more from the experience having listened to him. The coach driver Adrian was always a gentleman & a wonderful drive, we always felt safe & the coach was always immaculate!! The hotel staff & Cosmos consultants were all most helpful! The tour was very high paced & we would have liked a little longer in each place but that was the nature of the tour we chose & we really did get so see a lot in the time we had so we got the most out of it. Mum is already planning her next trip she enjoyed it so much!! And I cannot wait to be embarking on further travel of my own soon also. Thanks so much again for your amazing service & professionalism :)
Would definitely do another Cosmos tour   0 , Australia, Dec 2011
Good mixture of people. Excellent tour Guide - Leo Zaal. Hotel accommodation and location could have been a little better. Food was average. Would definitely do another Cosmos tour, perhaps a longer tour.
I good introduction to France, with more than just Paris   2 , Australia, Dec 2011
First of all a BIG thankyou to Yvonne who helped me organise my tour and my flights. It meant it was organised with ease and she was so helpful that I would definitely recommend Global Journeys. This was my first tour overseas, and I was by myself. Interestingly I was the only person (other then the Tour Director and the Driver) who spoke French. The ...read more Cosmos tour I participated in was the Grand Tour of France. This was such a great experience. The tour itself was on during the low season (December 2011) but, this was great. The tour was run with only 13 other people on the tour. This meant that the pace of the tour was neither slow nor fast, and with only 13 people to keep a track of, the Tour Director (Riccardo, he made the tour so enjoyable and hilarious) was able to provide us with a great informative experience. Plus it meant that the 13 of us were like a little family. As I said I enjoyed the tour, and I would probably travel with Cosmos again, there really only were only minor problems. I paid for an airport transfer, but none ever came to pick me up. I rang Cosmos and I was told to work this out with my tour director. Reading the book that came with the tour, I believe as my flight had a delayed arrival after 1400 I was unable to get my transfer.

The other thing people should be aware of is the hotels. For the most part the hotels were perfectly fine. In fact I was pleasantly surprised (I recommend looking up all the hotels on Tripadvisor before you go, just so you know what they are like.) However, the tour drops into Lyon, but it isn't really Lyon and you don't get to see Lyon, so don't expect that. The hotel is so far out that all you can do is go to sleep. The only other hotel I had a problem with was the Ibis Avignon we stayed in, my experience was the bed was a board. But it was only one night. Also The Forest Hill in Porte de la Villette is not as bad as some reviews say, but Cosmos could have somewhere better for people to stay in on tour. The lift broke with fellow travellers in it. Most hotels had free wifi but Park Inn at Nice makes you pay for wifi, something like 6 Euro an hour.

The biggest bonus I had with the hotel rooms was that I only paid for a single/share for the tour but all the other singles paid for a single room so I had a room to myself for the whole tour, which was lovely. All in all I had the best time, the Tour Director, Riccardo was lovely, hilarious and helpful and the driver Ammarah always helped us out of the coach, and had some of the best driving skills I have ever seen. He managed to drive through fog over the alps. Impressive. I honestly cannot think of anything beyond little things that I didn't like, and as long as you do your research so you know what hotels are like in Europe (actually mine were larger then I expected, bigger than a postage stamp). I recommend the tour as an introduction to France as it gives you a broader view than just Paris, and the people of France were so lovely to us (as long as you try with French you are set).
Tour guide went well beyond her role to assist me   1 , Australia, Dec 2011
As a winter tour we spent far too many hours travelling in the bus. The tour could have possibly gone over 16-18 days rather than 15. I would also like to express my appreciation of the tour guide as I had food poisoning while on the tour and she went well beyond her role as guide to assist me.
An amazing tour which we will never forget!   0 , Australia, Dec 2011
Amazing Experience! Just home from 5 weeks around Europe through Cosmos with an amazing group of Australians, saw the most unbelievable sites, all through our very patient and compassionate tour guide. Global Journeys made the whole experience so easy, and organised everything for us! We would like to thank Frances and the team at Global Journeys for ...read more organising an amazing tour which we will never forget! Thanks so much!
Well organised and excellent value for money   0 , Australia, Nov 2011
The tour was so well organised and excellent value for money. The hotels were better than expected. I met some really nice people, some of which friendship will continue. I had a really great holiday and will certainly do another Cosmos tour. Since my return only ten days ago I have been recommending the Cosmos tours to everyone that I work with and ...read more all if my friends and relatives, so you can expect a huge influx in bookings. Thank you for the very prompt and professional service. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Amazing tour guide, plus activities were all organised well   0 , Australia, Oct 2011
Yvonne from Global was excellent booking my holiday and keeping me informed on what was happening. The Cosmos tour was awesome, the tour guide was amazing and took extra special care of me as i was travelling alone, all the activities were all organised well. The driver was friendly and made an effort also to get to know everybody. Overall the tour, ...read more guides and drivers were all great and i would recommend Cosmos and Global Journeys to anyone.
I'm looking forward to our next trip already   0 , Australia, Oct 2011
This trip was our first experience of a coach tour so did not really know what to expect. We had a fabulous time and I think I can say, exceeded our expectations. It was so good not to have to think about anything apart form having a good time!! Our tour director, Sylvia was so good - very knowledgeable and friendly. Nothing was too much trouble. We ...read more were also amazed at the narrow spots Luigi could get the coach through!! We saw and did so much in a short time. I would thoroughly recommend a Cosmos tour and also Global Journeys. Frances was great to deal with and always got back to me quickly. I'm looking forward to our next trip already.
Nothing but praise for Cosmos   0 , Australia, Oct 2011
We had an amazing time on our Cosmos 'Best of Europe' Tour and we have nothing but praise for the company, our tour director and our driver. The complete package was ten times better than we expected and was organised to perfection. We would have no hesitation in recommending Cosmos or Global Journeys to other travellers and our only comment would be ...read more that the tour that we did was quite 'busy' and probably not well suited to anyone that was not physically fit. We would be happy for any of your clients or yourself to ask us any questions that may add to their holiday experience. Thank you so much for organising the tour for us. We have already started talking about where we will go next!
The best experience   0 , Australia, Oct 2011
The Cosmos tour was amazing! The driver and tour director were both wonderful, very accommodating and knowledgeable, and everything was so straightforward and easy to understand. It was planned so well, and I was never left wondering what to do. There was a lot packed into the 13 day tour, but I was satisfied that I'd seen the best of everywhere we ...read more went, and I would definitely book a Cosmos tour again! As a solo traveller, the initial organisation was a bit confusing and intimidating, being thrown onto a bus with no introductions and with two other tour codes, but I understand they were just getting us all down to Dover as fast as possible. It was just a bit uncomfortable to begin with! But once we got onto our respective coaches in Calais, our tour director was fantastic and I felt much more comfortable.

I was concerned as well about the age range, as I am 24 and much younger than the common age range for Cosmos tours, but I got lucky and there was a great range of people from their 20's through to their 70's. It was a fantastic choice for a solo female traveller! My experience with Global Journeys was nothing but positive - Yvonne and Frances were so thorough that I never needed to ask any further questions, and they were quick with a quote so that I met the 4 month advance discount. I would definitely recommend Global Journeys to anyone else considering booking a tour - and the bonus for me was that they waived the single traveller supplement, and I ended up sharing with another girl in her 20's which worked out so well! Overall, it was the best experience, and I am already looking into more tours. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Very interesting visiting iconic places   0 , Australia, Oct 2011
Booking was made through Global Journeys with no problems. The tour was very interesting visiting iconic places in three states of America. Tour bus driver was excellent with a smooth journey and tour director was very helpful, could not fault either. Hotels/Inns were all central to the activities relating to places visited, only one Inn was a disappointment. ...read more Overall would recommend Cosmos, would maybe like a bit more luxury ie more legroom etc.
Pleasantly surprised about the quality of the hotels   2 , Australia, Oct 2011
I have been to Italy many times before but this was a first for both my wife and I with regard to a fully organised and guided tour of Italy. We didn't really know what to expect as we had read some reviews of this tour and some of the comments were not that complimentary and seemed that some of the comments were in my view overly picky (eg, people ...read more were critical of the breakfasts each morning [continental] or that the hotels were not all that good etc).

For Candice and I we were not only pleasantly surprised about the quality of the hotels (cleanliness etc) but just how well run the whole tour was. We were informed at every hotel about the schedule for the day/night as well as the schedule for the following day. The tour guide we had (Armando) was exceptional. He was very knowledgeable, friendly and approachable. It helped that I also spoke Italian so was able to converse with him about other sites to see and areas to of interest. Our driver Pasquale Miranda was also an absolute hoot. He didn't realise that I was Italian at first but when he realised I was we got on like a house on fire. He was courteous, friendly and always made an effort to come and speak to me and my wife each day. We got on so well with both the driver and tour guide, that we have exchanged email and Facebook addresses.

The sites of Italy speak for themselves but what made our tour so memorable was the people we met and friends we made on the tour, and just how much the tour guide and driver were there to help us. I would recommend this tour to anyone who is considering a fully organised tour of Italy. I would say for anyone who has read negative comments about this tour and for anyone reading my comments I would say this to you, take the hotels, breakfasts etc for what it is. You are in Italy to see the sights and splendor and to experience Italy.

I would recommend this tour to my friends and family without question. Both Candice and I are working on our next trip to Italy and are aiming at doing the Cosmos tour of Sicily as this is something truly spectacular and wondrous to see (from my previous visit there). A big thanks must go to Yvonne who helped us out and was always there to answer questions for us.
No hitches at all   1 , Australia, Oct 2011
Yvonne handled the arrangements very professionally and everything went like clockwork with no hitches at all. The extra two days I spent in Frankfurt before the tour began were well worth the effort and I was fully out of jetlag and able to commence the tour with body and mind in Germany. The tour was, as is usually the case, very rushed and there ...read more were places I could easily have spent more time, especially Munich and Vienna. A couple of the hotels left a lot to be desired from either being much too far out of town or not up to an acceptable standard. The tour guide (Arna) was every helpful with hints of places to purchase mementos and have a meal, often the local culinary delight. Mustafa, the bus driver, was excellent and these two helped to make the tour a delight. The coach was comfortable and roomy. Arna's history lessons of the places that were visited or driven through or passed by were very informative and assisted in gaining a view of the people and places that we travelled through and visited. I enjoyed the tour immensely and would recommend it to other people that showed an interest. My only proviso is that I believe that the tour is more suited to a couple or group than a single person travelling alone. I often was left out like a shag on a rock.
Both driver and guide made tour very easy to enjoy   0 , Australia, Oct 2011
Had a great time and both tour quide and bus driver were wonderful. Tour guide was very informative, chatty, funny and willing to help in anyway possible and both driver and guide made tour very easy to enjoy. Would have liked a little more time at some attractions and perhaps a little more personal time for shopping etc and some of the hotels did not ...read more give you information their facilities (i.e. how showers worked, control of heating). Would like to travel again with Global/Cosmos tours as this tour was more than we had hoped for and the tour consultant was very helpful with all questions and extras required in conjuction with tour. Tour information and tickets and extras very complete and well presented when received in useful folder.
A magical trip for both of us   1 , Australia, Sep 2011
We just got married and were hoping to have a memorable honeymoon trip without blowing our budget and after comparing many websites we decided to try Global Journeys. Well, with the same tour and package they give us a much better price. The tour we took was with Cosmos - 13 days in Italy. Before our trip friends and family told us some 'not so nice' ...read more experiences with Italy and how tiring it would be joining a guided tour, so we got kind of worried. But Cosmos totally changed our perception and it was a magical trip for both of us and definitely worth every of our penny! We would say it was perfect throughout from the beginning to the end. The tour director was very friendly, funny, helpful, responsible and very attentive as well. The whole trip was very well organized down to nuts & bolts and most importantly the pace was really nice. There were no complaints at all. One thing we have to mention about the tour director is that he was swift - if you needed anything at all, straight away he'd arrange/settle it on the spot. In addition to that being local he new everything about Italy, and he had us all cruising through the trip without a bump. Definitely love it and made lots of friends through the trip. We are now planning for another tour to Europe again hopefully by next year.
Very well organised even with a full coach   0 , Australia, Sep 2011
We had a wonderful trip, as well as the main stops on the itinerary we saw so much more than we expected along the way. It was value for money, very well organised even with a full coach. A few of the accommodations in the smaller townships could have been better, would be nice to have a bit of an upgrade.
All the rooms were clean and comfortable   0 , Australia, Sep 2011
The tour was very busy but it was the only way we could see so much in a short space of time. The tour director was very knowledgeable and was able to provide some good advice. No complaints with the accommodation, all the rooms were clean and comfortable.
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