Our tour guide Gordana was just brilliant so informative and couldn't do enough to make everything right for us. Was disappointing though in the aspect that arrival at some places was in dark so didn't get to properly visit or see the actual city. Would like to do a more leisurely tour in the future. Overall though the accommodation etc were very good.
It was a great tour. Very well organised and great value for money. Our overall guide Angel was a pleasure to be with and so well organised.
Traveling with our kids (14, 15 and 17) loved every minute
1
Golden West Adventure
Philip & Sarah Blenkin, Australia, Jan 2013
Excellent! Our tour guide (Craig) was very knowledgeable and kept us entertained and informed throughout the whole journey. Traveling with teenagers (14, 15 and 17) is always challenging, but ours loved every minute and there was never a complaint from any of them. Heaps of time to do our own thing if we wanted, but always lots of suggestions and directions read more about what was happening that may appeal. Would definitely consider another tour for our next adventure. Thank you Global Journeys.
Cosmos staff looked after us and made us feel safe 1
Evalya Setyo, Australia, Dec 2012
From the beginning when I booked this tour it was handled very well by Global Journeys, so I introduced Global Journeys to my sister's family who wanted to join this tour. During the tour the Cosmos staff looked after us and made us feel safe :) (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Turkey met all my expectations and more. Accommodation and meals were faultless. The tour provided an exceptional insight into the country and the sightseeing built into the tour was so amazing. I would most certainly travel with Cosmos again and have no hesitation in recommending Global Journeys to everyone. My daughter and 14 year old grandson traveled read more with me and their sentiments are the same as mine. It was my grandsons first trip overseas, he can't wait to go again. A very special commendation goes to our tour director, Berna! A wonderful person who gave her all, 24/7. We hope to meet up with her again sometime. Also deserving of our thank you, is our coach driver a very comfortable and safe driver he was. Thank you to all involved with the putting together of this tour.
Overall, the tour was a good highlight of Italy, well organised with a knowledgable tour guide. Although I thought the optional tours were overpriced and a few of the hotels lacked tea and coffee amenities which was a bit of a surprise. I would go on another tour but I probably will not do any optional tours and I would recommend bringing your own flask and tea and coffee.
Well done Cosmos and Global Journeys! 3
Tania Martin, Australia, Dec 2012
This was our family's first experience with visiting Europe and using a coach tour company. We found the trip to be well organised and our email bookings through Yvonne and Georgie went smoothly - thank you. The trip fulfilled our expectation of seeing some key places in a large portion of Europe. We were also able to see many of the famous architectural read more and historic sights our friends had told us about. Highlights for my family were numerous. We really enjoyed the Rhine River cruise in Germany, the sight seeing cruise on Lake Lucerne, the spectacular cable car ride on Mt Titlis in Switzerland, walking around the canals in Venice, the Colosseum and Vatican in Rome, the unreal leaning tower of Pisa and the medieval fortress at Carcassone. We will never forget our beautiful scenic drive through Spain, Christmas Day in Barcelona, and our thoroughly enjoyable visit to Toledo. Memories of Notre Dame, the Louvre and the Eiffel Tower in Paris will stay with us forever. One aspect we really enjoyed were the visits to key places in each major city; for example, the diamond factory in Amsterdam, the glass blowing demonstration in Venice, the leather goods factory in Florence, and the perfume factory in Eze. We would never have known to go to these places if we were travelling by ourselves. We knew our tour would only be a quick look at Europe, but we already know the places we'd like to re-visit, and the new places we'd like to see on our next trip. Hotels were generally 4 star. Breakfasts were great, and evening meals OK.
We saw some amazing and wonderful sights, and met some interesting and friendly people in our group of mainly Aussies. Our three sons aged 21, 20 and 17 had other young people of similar age to mix with. Our entertaining coach driver, Georgio, was an expert. The tour guide, Billy, spoke seven languages and took us to some noteworthy and interesting places. He provided us with an interesting commentary while we travelled, and also took the time to get to know each person in our group. Initially we had been uncomfortable with the 'tipping' idea, but were glad to leave them both with some extra money for a job well done. The only difficulties we experienced were with our evening vegetarian meals (the chefs didn't seem to know what to serve us) and one unexpected coach breakdown (which was quickly and efficiently remedied). All in all, our tour was a memorable experience and we have turned our photos and film footage into a family movie to remember it by. Well done Cosmos and Global Journeys!
A great tour visiting so many different places 1
Renuka & Kamlesh Prasad, Australia, Dec 2012
We had a great time. The Tour Director was full of information about the areas we visited. We visited so many different places with Julie's information. Hotels were average, some had free Internet but on others we had to go to the foyer. Overall a great tour, great Tour Director and the coach driver Richard. Also would like to thank Yvonne at Global read more Journeys as well. (Ed. This trip changed slightly in 2019, so this review is based on the previous longer itinerary)
Would love to spend more time in each of the places we visited
2
Spain, Portugal & Morocco
David & Kathleen Dansie, Australia, Nov 2012
Kathy and I did the Spain, Portugal and Morocco tour soon after completing the Cosmos tour of Central Europe. We enjoyed both tours very much. I personally prefer a group size up to a maximum of 20. Our second tour had 40 people. The tour covered a vast area and we saw and experienced a great deal. We always enjoy meeting people in new countries, sampling read more their foods/drinks and learning about their culture and history. We would love to spend more time in each of the places we went to.
This is our first time to join Cosmos tour. As this is our first time to visit Europe, it was really a good value for money. Our tour director is very helpful in every way. He had given us all the information needed in every place that we have been. He had suggested the best place for shopping and reasonable price to eat lunch at reasonable price read more but the food are most of the time fantastic. Our driver was very helpful as well. I would strongly recommend a Cosmos tour especially for first timer. If I will have the chance to visit Europe again, I will surely use Cosmos again.
The tour seemed great value and by including most of the optional excursions we kept busy and saw many wonderful sights. A cultural issue occurred due to the mix of nationalities, but the Tour Director took it in her stride and handled it smoothly and professionally. Hotel quality varied but we were always comfortable and the included breakfasts were better than we expected.
The tour was very well organized and intereresting - the itinerary was well planned and the optional side tours were well worth the money. The coach was comfortable and roomy and the accommodation exceeded expections - even included a 5 star hotel on one night. Our tour guide was exceptional - well informed and efficient and able to answer all questions read more and sort out all problems - would recommend this tour to anyone.
Some of the optional tours should have been included
4
Italy's Best
Franco D'Orazio, Australia, Nov 2012
The Tour Director Mattia and Bus Driver Domenico were brilliant. The tour itself was good, the only frustrating and niggly thing about it was there so many optional parts to pay along the way and one or two dodgy hotels we stayed. One would think there could of at times had some of these optional tours being included in the Tour Package Costs. That read more would have made the tour excellent.
Wonderful trip. Our tour director and driver both did an amazing job. Our local guides were also very knowledgeable. Time flew by really quickly as it was only 13 days and we went to so many different places. Though we did spend a lot of time on the coach, we were also given free time in most cities to do whatever we wanted. Accommodation was mostly read more great but the one in Rome wasn't quite on par with the others. It would've been great if one of the included dinners was on the final night (not optional) so that everyone could attend. Otherwise, it was a great trip. Thanks to Global Journeys and everyone who made this trip such a joy!
Would recommend this tour and Cosmos to anyone 1
Narelle & Wayne Schick, Australia, Oct 2012
I found Cosmos to be a great tour company. The hotels, breakfasts and provided meals were all far above my expectations. The coach driver and tour guide were friendly and helpful. The tour, All About Europe (previously named European Masterpiece), gave us the opportunity to see so much of Europe in a short time. My husband and I had a fabulous time read more and would recommend this tour and Cosmos to anyone. Will certainly be using Global Journeys and Cosmos for our next tour.
Had a wonderful time on the tour 2
Wendy Maher, Australia, Oct 2012
Had a wonderful time on the tour. We had a very large tour group of 48 people so well done to our tour director Patricia who was enthusiastic and had us all laughing a lot. Rocco our driver drove us expertly wherever we went and with a good sense of humour. We met some wonderful people and made new friends. Highlights for us at this time of the year read more were we got to see the Christmas markets and decorations in Austria, snow on the nearby hills and on the side of the road. We experienced dinner on the sidewalk in Rome, delicious kebabs at another little place in Athens. We took a river cruise down the Seine. We found that by taking only some of the optional excursions and doing some of our own we were able to experience a city better. Many of the optional excursions were too rushed especially the dinners and the Vatican, our tour guide was not one of the best. This tour doesn't visit the Eiffel tower - only stops for a photo. Travel time to Spain for only 2 days in Barcelona was a bit draining and nor does the tour see any of Nice which was disappointing. The tour doesn't stay long enough in Florence, only a few hours as arrival is quite late the previous evening. Four days of travel time including more than 48 hours on a ferry to see Athens was a definite low light. To get a better experience I would recommend combining a few different tours rather than one big one. Most of our hotels were close to the city and in some cases right in the centre which was good as its dark by 5.00pm at this time of year.
Professional tour guide kept us safe and informed 2
Pat Luscombe, Australia, Oct 2012
I thought the Niagara Falls stay was a little too long, the coach had WiFi which was a bonus. Hard to really judge the tour as we were evacuated from New York due to Super Storm Sandy. The tour guide kept us informed and made sure that we all departed to the tour safely. The tour guide was professional, knowledgeable, courteous and very approachable.
Not enough space to tell you how much we enjoyed our tours 4
Darryll Kennedy & Lynette Gibbs, Australia, Oct 2012
The England Scotland Heritage tour was an eye opener and as luck had it the weather put on a perfect show for the eight days we traveled. We loved England & Scotland and will go back one day to finish looking at what we missed, especially Scotland where a lot of my heritage is. Totally recommend it 100%. The All About Europe tour (previously named read more European Masterpiece) on the other hand was another story, absolutely flat stick from start to finish.
Our tour director Chris Muffett was excellent. Once everyone settled in to the tour and realized what an honest gentleman he was. Cosmos or most Tour Companies treat their Tour Directors with a sort of light contempt (my opinion) as they work damn hard and take on board the whingers and flack, short tempers and also put up with poorer accommodation in some instances. Around 14 countries in 27 days, 8000 km and 47 people, plus director and driver. Donato our Italian Driver was polite, courteous and an excellent driver. He looked after our luggage and extra's without one complaint.
The tour was mind blowing and overwhelming in the same breath. When you study history at school (52 years ago as we did), then to see it in real life was a sight and experience in a league of its own. To finish up with I got sick in Venice and for the last 10 days was battling the flu of some sort. I still finished and missed only a few things, but kept up with the tour. Would not have stopped for anything. Just to close I will give you an idea of how the tour ended up. Our last meal in Amsterdam was in a Michelin Star restaurant. We convinced our Chris & Donato to have dinner with us where we could thank them for their assistance, direction and above all honesty.
At Calais when we left Europe there was only one person out of 47 that did not either shake hands or hug and kiss either of them. We all arrived back at our hotel in London and once again all 47 people before going our own way said goodbyes with tears and hugs. I can honestly say that after 27 days of living in each others face there were 47 friends at the end. Once again thank you to Chris our Tour Director and a very special thank you to Michelle, of Global Journeys who organised our trip in less than a month, with very short notice and not one hitch or hiccup in the 6 weeks we travelled. Our accommodation in England was excellent and transfers were all looked after. That's about the shortest way I can describe and thank you for our holiday. Thanks a million. (Ed. Itinerary amended slightly in 2019)
Exceptional tour guide. Compliments all round 1
Cathryn Kennedy & Allan Nothnagel, Australia, Oct 2012
Excellent tour guide and driver and interesting mix of fellow passengers. Optional tours mostly good value; most hotels good; included meals sometimes a let down. Overall, a thoroughly enjoyable experience, due in most part to our exceptional tour guide (thanks Iris). Compliments all round. Good service from Global Journeys. Could not book extra night read more in one hotel through Cosmos (via Global Journeys), but easily able to do it myself on internet.
I did the last British Isles In Depth tour of the season and had an absolutely fabulous holiday. The tour guide Matthew and driver Dai were the best. The accommodation was fabulous and we were lucky enough to have the best group of people to enjoy our holiday with. The itinerary was excellent. This was my fifth cosmos tour and have enjoyed every one read more of them so much that I am planning to combine 5 tours next year. I will not travel with any other group. Thank you, thank you, thank you.
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