We loved the price, the tour director, the hotels and the scenery. What more could you ask for. I would travel Cosmos anytime and I have travelled with all the elite tour companies. This one was the best so far.
We were more than happy with the hotels and sightseeing and thought it was all great value for money. Our guide Orsi was very knowledgable and a real asset to Cosmos. We found the tour a little tiring - maybe that's our age. Less time on the bus would have been preferable as there was often no time to rest and change after arriving at our hotel, before read more going out to dinner. Saying that we saw and experienced so much and on the whole the trip was very well planned. Had such a good time that we won't hesitate in booking another Cosmos tour soon. Would have brought a travel kettle if we had known that many Europe hotels don't provide tea and coffee making facilities. Maybe this could be added to the pre tour info. Global Journeys were excellent. Thank you to Georgie for always replying to our emails very promptly with all the information we needed. We will definitely book through Global Journeys next time and won't hesitate to recommend them to all our friends and family. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Tour Director and bus driver were excellent
2
Italy's Best
Graeme & Tracey White, Australia, May 2013
Tour Director and bus driver were excellent, accommodation for the most part was very good, content of the tour was good but felt that at times extra excursions should have been included in the total cost of the tour because there was no option but to do the excursion.
Very pleased with the itinerary, guide and driver
2
Grand Tour of France
Ielene Perkins, Australia, May 2013
Very pleased with the itinerary, the guide and the driver. Did not like the Ibis at Aivignon because they only one staff member in the dining room, crowded reception, no check on who was entering the dining room which led to the theft of a handbag and a camera.
This was my first organised tour; I did not have any preconceived ideas about the tour and I when I completed my feedback for the Tour Director I didn't have anything to compare the tour with, however after my second tour (Egypt) I can say that the tour of Turkey was great. The tour guide Errol was fantastic, he provided us with so information about read more Turkey and the places we visited. The bus was clean and comfortable (it was only a few weeks old). The hotel room hotel room in Canakkle at the Tusan was dated, but clean the included evening meal made up for it - it was great. Every other hotel was great. Everywhere we visited was different and interesting and I was pleasantly surprised by everything I saw. We had extra time in Istanbul before and after the tour and I'm glad we did as there was so much to see in Istanbul. Maybe you should add a bit more time to this city? The only complaint - I was expecting more options for lunches, we didn't want to eat buffet lunches each day of simular type foods. We packed picnic type food and found places to eat away from the group. By the end of the tour about half of the bus was doing the same so perhaps that is something to consider?
Well paced with three-night stays in key cities, good quality coach and driver. Tour Director Anita was very good and included tours were of a high standard. Some of the optional tours were not as good, particularly where the meals were poor. The exception to this was the night cruise and dinner in Budapest which was very good, however the Czech Dinner, read more the Hungarian Night and Evening in the Vienna Woods were very ordinary. Accommodation was a good standard for a low-cost package and overall Cosmos provided a good value package, as they had on our previous tour with them. I have recommended Cosmos to friends who have booked tours based on our experience. I have also recommended Global Journeys to many people based on the quality of service and value provided. Thank you Yvonne, hope to contact you in 2014 for another Europe package! (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
Trip was great even though demanding 1
Stephen Wise, Australia, May 2013
Wonderful tour guide, Truus, great driver, Fabio. Trip was great even though demanding. The accommodation and included meals were great but the extra excursions were very expensive and limited your free time. Less excursions and more inclusions would be better. Some of the commercial visits seemed like an excuse to sell to us and further ate into your read more free time. That said the tour allowed us to see a lot in a short time and we covered a lot of territory and managed to see most of the highlights of Europe as per the brochure.
Very happy with the service 2
Fida Masri, Australia, May 2013
Tour guide was excellent and obviously very experienced. Locations were great fun although it would have been nicer to spend more time in some regions. Hotels were far away from the main city centre which is understandable considering it is a budget tour, however, it would have been nicer for Cosmos to organise transfers into and out of the city centre read more for those that would like to see more, as taxi's can get expensive. There was lots of time spent in the coach, however, considering the regions we were seeing in the time frame that is to be expected. Frances from Global Journeys organised my tour for me and she was brilliant. Very happy with the service. All in all, I would absolutely recommend this tour to anyone considering it. I had a brilliant time and made lots of new friends as well.
Excellent tour. The scenery was diverse and spectacular. Hotels were all comfortable and generally the location was good. Our Tour Director and driver were both very good and always ready to help and advise.
Loved it so much we are going to do something similar to Europe
1
Trans-American Adventure
Meredith Robinson, Australia, May 2013
Oh My God. We got home on June 1 and have not stopped talking about our trip. It was fantastic and with all the talk to our friends I would not be surprised if you get enquiries as they were all enthralled with our stories. We couldn't believe how organised the whole thing was. We just did not have to think which is what you want on a holiday. We were read more both very apprehensive as we haven't really been overseas before but need not have been because everything about the trip from the hotels to the Tour Director (Matt) to the bus driver (Rocky) to the bus, to our fellow travellers to the sights... I could just go on and on ... everything made us feel safe, excited and comfortable. Loved it so much we are going to do something similar to Europe! Thank you!
I have recommended this trip to friends 1
Tony McManus, Australia, May 2013
All About Europe tour (previously named European Masterpiece) - basic cheap price but to go on 3/4's of the optional excursions cost another $1400. But that is up to you - probably a once in a life time trip so why not? Sometimes the guides went on too long when you were tuned out or itching to go and look. e.g. Colosseum. Realise it was a tour not read more a holiday so expect it to be full on. Tour Guide did a great job considering the hiccups with road accident hold ups and floods. I was very surprised by the high quality of the accommodation for such a budget tour. Used the online service of Global Journeys which was much easier than using a local Travel Agency. Achieved our aim of seeing virtually all the main sites of Europe Bucket List. I have recommended this trip to friends. My wife had a bad leg but she had no trouble coping.
It exceeded my expectations and then some!
1
The Canadian Rockies
Carolyn McManus, Australia, May 2013
I had a absolute brilliant trip, it exceeded my expectations and then some! An I cannot speak more highly of our tour guide Serena Campbell, she was just fantastic, knew so much about everywhere we were, extremely helpful and just the perfect guide, our drive was also brilliant, both of them faultless. I am going to start planning a trip next year to read more Europe so will be In touch later on in the year. Thanks again for helping organise my best trip ever.
We enjoyed our tour but there were a few things that we were were not happy with. Being dropped in a city in the cold and rain to walk around for a few hours (perhaps alternatives need to be made on days like this) but why do we need to spend time walking around for hours in cities? Perhaps you could visit some of the smaller scenic places along the read more way instead of driving flat out to get from one city to the next. Our tour director seemed to know a lot about the royals and who was married to who but are there many people that really care about that type of thing. Strathpeffer accommodation was appalling (nice old hotel though). The meals that were supplied were all quite good except for the buffet style meals.
Well organised, but seating could have been better handled
1
Focus on Scandinavia
Mike Bremner, Australia, May 2013
Well organised. Hotel in Oslo didn't meet the standards of the others. Guide was very approachable, but maybe a little light on detail for some venues. Obsession with moving seats to enable everyone to have a front seat does not suit those of us who are happy to sit towards the rear, and not move. Why not ask who wants to sit at the front and those read more who don't and organise accordingly?
The optionals enhanced our tour experience
1
Golden West Adventure
Neil & Sally Murray, Australia, May 2013
Good highlights tour of California, Arizona and Nevada. Excellent tour director. Most hotels good. Sonoma below expectations. The optionals enhanced our tour experience - perhaps more could have been offered eg meals in popular locations.
Would not hestiate in touring with Cosmos again
1
Irish Discovery
Margaret Wood, Australia, May 2013
Thank You to Ally Carr our guide and to Micky the driver. We had a fantastic time with a great group of people. This was our first time overseas and they made it so much fun. Ally is so knowledgeable on anything Irish and certainly loves her country. We got to experience parts of Ireland that were spectacular and the brilliant Irish sense of humour. read more Would not hestiate in touring with Cosmos again.
This was my first bus tour and I was a little apprehensive being single on the holiday, This tour has it all big cities, National Parks and then some. I truly believe though that the tour was that much more due to the fantastic driver Eric House and the Tour Director Scott Dworkin. Eric had knowledge on the places also great personality and was so caring read more for each and every passenger. Scott to our group was special too. Scott's knowledge, professionalism, character won us all over. It was great that he didn't overdo his history also and gave us time to take in what he was talking about. I can't wait till the next trip I'll definitely be doing this again and I've already let people know how much I've loved this trip. Thanks to Scott also for sorting out my room issues I know he was concerned, but for me it was seamless I didn't know until I over heard a hotel advising their staff.
Itinerary allowed us to arrive early at key venues to avoid crowds
1
Grand Tour of France
Ian Coulter, Australia, Apr 2013
Extremely thorough tour of France. Every day was used to maximum value and the range of attractions and historic sites visited was broad. The itinerary was devised to allow us to often arrive early at key locations to avoid crowds. The variety of places visited was fabulous. The additional tour to Loire Chateaux should have been incorporated because read more it was a clear highlight, as was the half day tour to St. Paul en Vence. The accommodation was of a superior standard. The pacing of the tour was comfortable.
The tour was terrific, we had a ball!
2
Western Wonders
Mary Pearce, Australia, Apr 2013
Thank you Yvonne for the opportunity of providing feedback. Tour 8510 was terrific, we had a ball! The Tour Director was informative, good fun & generous with his time & skills. He was professional in his work. The Tour Driver was also professional in his driving abilities, presentation & manners. It was a pleasure to be in their company & I always read more felt safe. I found the tour was well planned & at a comfortable pace. Travelling is challenging, especially overseas, however, I found the support & genuine concern of the Tour Director to be excellent. I appreciated the free time on the tour & it was time I was able to use it well. One suggestion I would like to make is to have a 'Meet & Greet', on the first night of the tour. I feel this would be a good ice-breaker. Thank you again for all your help & support, you are very good at your work & I would love to have the opportunity of booking a tour with you again.
Fabulous holiday from start to finish & my grandson & I both enjoyed it very much.
2
Western Wonders
Mary, QLD, Australia, Apr 2013
This holiday to America, was truly a wonderful experience & exceeded all my expectations & those of my 15 yr old grandson. The coach was comfortable to travel in each day & the rotation of passengers ensured that everyone had an equal opportunity of different seating. Our travelling companions on the Tour were good company & there was a friendly & happy read more atmosphere for the whole of the trip. The Tour Guide was "first class", as was the driver. They were helpful, very knowledgeable & good fun.
I found booking online with Global Journeys, convenient & informative. I could not speak highly enough of our consultant Yvonne, who was always accommodating & professional. Yvonne also had very useful advice in regards to travel insurance & packing, as well as other helpful hints for the traveller. It was a good time of year when we visited America & although the weather was cool, it was very pleasant. I would highly recommend this holiday & I look forward to booking with Global Journeys again. Happy travelling :)
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