Cosmos Tours

Cosmos provide e-documents (electronic docs) as an eco-friendly alternative to printed travel documents to strengthen their commitment to environmental sustainability. Three to four weeks prior to take off (once full payment and emergency contacts have been received) we will email through your documents.

Gratuities are not included in the trip price and are discretionary. Cosmos offers you the ability to pre-pay your Tour Director and Driver gratuities before departure in select destinations. A base per-person gratuity rate is calculated for each holiday in North America, South America, Africa, and Asia to conveniently provide gratuities for the Tour Director and Driver. Local Guides and other personnel, however, are not covered in this amount. You can pre-purchase gratuities at the time of booking or they can be added after you've already booked up until the final payment due date.

Note: Tips to Local Guides are included in pre-paid gratuities in South America. Europe, Australia and New Zealand tours are not eligible for pre-paid gratuities, but you are welcome to offer tips directly on tour.

Our coaches (and often your airline carrier) limit passengers to one 22kg suitcase per person. Your airline may also have other restrictions relating to the size of luggage. A good rule of thumb is suitcases with a maximum size of 76 x 53 x 28cm and 30 x 28 x 14cm for hand luggage. Don’t forget the tags – even on hand luggage – so they can always find their way home.

Sure can. You can lock away the options that jumps off the page and puts a shiver of excitement down your spine between 90 and 4 days prior to your tour start date. We will provide you with more details once your booking is confirmed.

Cosmos is an international company. As such, you will be travelling with like-minded enthusiasts from countries as diverse as the United States, Canada, Australia, New Zealand and South Africa, as well as Europe and Asia regions.

Every effort is made to reserve only twin-bedding room. Occasionally, some hotels will only provide double-bedded rooms. These rooms will be allocated to couples where possible. If your preference is for a double bed, please request this at time of booking. Please note that as Cosmos do not own the hotels, and it is the hotels themselves that undertake the room allocation, double rooms are only a request and cannot be guaranteed.

Cosmos coaches offer free wireless internet connection whilst touring. This allows you to browse online and share your experience with your friends and family back home. Please note that free wireless availability in coaches is not offered on local coaches used for transfers or occasionally for sightseeing tours. Wireless service is also not available in some countries and certain regions that do not have Wi-Fi service coverage. Downloading is not available on the coaches but you can do this in the hotels. Please check with the hotel reception or concierge where the free Wi-Fi is located in each hotel.

Airport transfers can be added to your reservation with Cosmos at an additional cost. Airport transfers for Cosmos are often group transfers operated by motorcoach and may have pre-set departures times. Missed transfers are non-refundable. Transfers are not provided in North America.