Careers @ Global Journeys

If you've found your way here, hopefully you are considering joing the Global Journeys team. We are a fast growing full service online travel agency with our Head Office based in Noosa, Queensland, Australia. Awarded the "Best Online Travel Agency" in Australia in 2015 & Finalist in 2017, 2018 & 2019, we pride ourselves on our commitment to customer service and our team of travel advisors are consistently awarded top advisors by our preferred suppliers.

Check out and apply for any of our current listings below. If there is nothing suitable shown then please don't hesitate to contact us as we are always keen to hear from talented individuals.

Online Tour & Cruise Travel Advisors (X 2) Apply On Seek

Positions Open.

Looking for a career in travel? Or are you well seasoned already and looking to get your career back on track post COVID?

Well we’re excited to have 2 new positions available for enthusiastic travel advisors to join our team in Noosa. Whether you’re experienced or new to the industry, both travel advisor roles will provide you with plenty of learning opportunities and travel experiences in a relaxed casual environment.

Global Journeys is an award winning online travel agency and this is your opportunity to shift your traditional travel advisory skills into the OTA space. You’ll need be quick off the mark with your ability to learn new systems and skills, and have a desire to learn everything there is to know about touring, river cruising & ocean cruising. If you’re new to travel then our team will be there to support you.

Both roles require someone who is confident, driven to go the extra mile for our clients and has a real passion for travel.

What will you do?

• Selling and booking tours & cruises for enquiring travellers via email and inbound calls
• You’ll look after your clients from their very first email until they return home and plan their next journey
• We’re Australia’s leading agency specialising in multi-day touring, river cruises and cruise holidays
• You'll use our custom reservation system for quoting and Amadeus for booking flights
• You'll use your knowledge and experience to enhance our customer's booking experience and make the best possible recommendations
• You'll take pride in keeping your product and brand knowledge up to date
• You’ll join our small team of award winning travel advisors in the heart of Noosa Junction

What we are looking for?

• Locally based (comfortably commutable to Noosa)
• A winning attitude, enthusiasm with a desire to always keep learning
• A very high standard of communication, both written and verbal
• Customer focused with a desire to provide outstanding service
• Ability to pick up systems and technology quickly and confidently
• A sense of humour that can deal with our office banter

If you’re applying for the role that requires existing experience then we are also looking for…

• Travel agency experience (min two years)
• Good level of Amadeus (or similar GDS) experience
• Excellent supplier and cruise line industry knowledge
• Someone who can adapt quickly and easily and who is not afraid of change

If you’re new to the industry then we are also looking for….

• Something that tells us that you want to be enthusiastic contributor to the travel industry.
• The successful candidate is likely to have obtained a Travel Cert/Diploma or similar

What's in it for you?

• A competitive salary depending on your experience (no more commission based work!)
• Full time Monday to Friday – your weekends are free!
• Additional week of famil leave to take advantage of our top achiever travel opportunities, rewards and famils
• The opportunity to learn and grow with one of Australia's leading online travel agencies
• Start a new career in travel, or re-start your travel career with an agency that is always looking forward
  

Apply for these roles through Seek. We look forward to hearing from you.

Junior Web Content Editor Closed

Position Closed.

We are looking for a junior web content editor to work in our Noosa office, to help the existing IT team maintain our website. This is full time role where you will work in a fun, fast paced and dynamic team environment and you'll be encouraged to take ownership of your work and will have the opportunity to learn new skills as you go.

Skills and experience

• Bachelor Degree (in IT or Business or similar) or TAFE Qualified in IT
• No industry experience necessary - graduates welcome
• Advanced spreadsheeting skills
• Image manipulation software (eg. Photoshop, Fireworks, Illustrator or similar)

What will you do?

• Content Creation: Adding & updating travel itineraries, pricing, specials and media
• Spreadsheet manipulation & updates
• Reporting directly to our Senior Web Content Editor
• Working closely with the IT team on feature requests, data feeds and technical fixes/changes
• Image optimisation and creation
• Ad-hoc optimisation, content creation and recommendations.

What we are looking for?

• A winning attitude – enthusiasm, a desire to learn and be the best you can be
• A very high standard of communication, both written and verbal
• A sense of humour that can deal with our office banter
• Someone who does what they say they're going to do
• Locally based (Noosa and surrounding areas)
• Experienced in Dreamweaver or similar
• Web Editor Web development skills are preferred, and HTML knowledge is essential to this role.
• Programming knowledge a bonus - php, mysql, javascript
• Would suit a recent graduate with an excellent attention to detail

What's in it for you?

• A competitive salary depending on experience
• Spend your days in a relaxed working environment in the heart of Noosa
• The opportunity to learn and grow with one of Australia's leading online travel organisations
  

PR & Marketing Manager Closed

Position Closed.

A travel focused B2C technology company based in Noosa, with a smaller satellite office in Auckland, Global Journeys is a specialist and the leading OTA in Australia focusing on multiday journeys.

Awarded the "Best Online Travel Agency" in Australia in 2015 & a Finalist in 2017, we pride ourselves on our commitment to customer service with a business model designed to help our suppliers, our clients and our team.

The role

• In this position, you will be working as part of an enthusiastic and committed team and will be the key person responsible for creating and executing the company's overall PR and marketing strategy for our brand.
• A new position, you'll be rolling out initiatives to build brand awareness and increase sales across multiple channels including our retail partners, print and digital marketing which includes social media.
• We are looking for an individual who has solid marketing experience, exceptional organisational skills and applies a well-balanced mix of strategy, creativity and analytical thinking to all tasks at hand.
• Reporting directly to the MD, and currently responsible for the Graphic Designer & Marketing & Content Specialist (positions available below) you will have the chance to really make a difference and make the role your own.
• This is a hands-on role.

Your experience

• Degree in Marketing or other relevant qualifications as a minimum
• 3+ years previous experience in marketing
• Experience in marketing and advertising across all platforms (e.g. print, digital, social, multimedia etc.)
• Prior experience in a similar role would be advantageous, but this position is open to those looking to take the next step in their career progression into Management
• Managing and hands-on development and design of advertising and marketing material e.g. print and digital advertising, EDMs & online marketing using Adobe Creative Suite.
• Managing and planning, monitoring and updating business social media sites providing clear and consistent messaging and ensuring consistency of brand
• Collaborating with retail partners to create design and print solutions

It goes without saying that...

• you have the ability to prioritise
• you exhibit excellent time management and organisations skills
• attention to detail is the norm for you
• and ability to stay on task and work to tight deadlines whilst working across multiple projects doesn't faze you
• you'll be a creative writer who can think like a journalist to find newsworthy stories and deliver engaging copy.

Responsibilities

• You'll be responsible for all digital marketing, and print/newspaper advertising
• Practise top-class PR techniques, be on top of the public relations landscape.
• Manage execution of all marketing analysis and reporting including promotions, ROI, social media activity, customer reviews and feedback results, etc.
• You will create compelling written and visual content for social media, website, and EDM's.
• Follow and maintain our existing design policy standards
• Ensure consistency of branding and driving engagement with our community through digital marketing
• Develop advertising material for placement that achieves company marketing objectives
• Skills in video production and content writing would be advantageous

What's in it for you?

• A competitive salary depending on experience
• Spend your days in a relaxed working environment, sharing an office with a bunch of nice people...and the company dog!
• Your days will be filled working on interesting and varied projects with in our industry
• The opportunity to learn and grow with one of Australia's leading OTA's
  

Web Designer Closed

Position Closed.

We are looking for a highly creative Graphic & Web Designer to work in our Noosa office, to help drive awareness of our existence in Australia & New Zealand.

Like the rest of the positions available at Global Journeys, this is full time role where you will work in a fun, fast paced and dynamic team environment where you will be encouraged to take ownership of your work and will have the opportunity to learn new skills as you go.

The role

• Reporting to the Marketing Manager, you'll be working on varied number of projects at any one time. From newspaper & magazine layouts, EDM layouts, infographics, promotional materials and of course the myriad of design projects related to our online presence.
• You will be responsible for taking initial concepts through the development and production process.
• Collaborating with our suppliers to create design and print solutions

Your experience

• This position will ultimately suit someone who has a minimum of 3 years graphic and web design experience
• Proven skills in graphic design & web design required (if web design skills are not great then we'll still consider candidates that have fantastic proven offline experience)
• Ability or experience in designing across all platforms (e.g. print, digital, social, multimedia etc.)
• Be proficient in the Adobe CC suite applications: InDesign, Photoshop, Illustrator and Acrobat.
• Be fluent in HTML & CSS, and preferably PHP
• Skills in video production would be advantageous

It goes without saying that...

• you have the ability to prioritise
• you exhibit excellent time management and organisations skills
• attention to detail is the norm for you
• and ability to stay on task whilst working across multiple projects doesn't faze you
• being open to feedback and willing to make changes to your designs

Responsibilities

• You'll be hands-on and all over our online digital graphics, and print graphics
• Over time you'll take over responsibility for all graphics work online as well as design aspects of our site
• Ensure consistency of branding and driving engagement with our community through digital marketing
• Develop advertising material for placement that achieves company marketing objectives

What's in it for you?

• A competitive salary depending on experience
• Spend your days in a relaxed working environment, sharing an office with a bunch of nice people...and the company dog!
• Your days will be filled working on interesting and varied projects with in our industry
• The opportunity to learn and grow with one of Australia's leading online travel organisations
  

Marketing & Content Specialist Closed

Position Closed.

Due to the rapid growth of our online travel agency, we are looking to grow our Marketing & Content team. Helping our team in writing the content for all of our online channels including website, EDM's & social channels.

This is full time role where you will work in a fun, fast paced and dynamic team environment where you will be encouraged to take ownership of your work and will have the opportunity to learn new skills as you go.

Your experience

• Degree in Marketing or other relevant qualifications as a minimum
• 2+ years previous experience in marketing
• Prior experience in a similar role would be advantageous, but this position is open to those looking to take the next step in their career progression into Management
• You'll be a creative writer who can think like a journalist to find newsworthy stories and deliver engaging copy.

What will you do?

• Managing and planning, monitoring and updating our EDM's and social channels
• Identifying relevant content from our network of trade partners to produce compelling and innovative digital content
• Produce quality online unique content, stories, articles and industry PR news for our visitors and the Trade
• Maintain and grow our Blog
• Monitor travel news, social channels, trade press, events and trends
• Work alongside Operations & our IT team to ensure content is optimised for SEO and relevance
• Analyse and understand competitor strategies, testing new ideas for optimising performance
• Reporting directly to our PR & Marketing Manager

What we are looking for?

• A winning attitude – enthusiasm, a desire to learn and be the best you can be
• Fluency in English is essential
• Outstanding and creative written skills
• An active and experienced user of social media
• A sense of humour that can deal with our office banter
• Someone who can adapt quickly and easily and who is not afraid to change their thinking
• Someone who does what they say they're going to do
• Locally based (Noosa and surrounding areas)
• Excellent attention to detail

What's in it for you?

• A competitive salary depending on experience
• Spend your days in a relaxed working environment
• The opportunity to learn and grow with one of Australia's leading online travel organisations