Careers @ Global Journeys

If you've found your way here, hopefully you are considering a shift to Global Journeys. We are a fast growing full service online travel agency with our Head Office based in Noosa, Queensland, Australia. Awarded the "Best Online Travel Agency" in Australia in 2015 & Finalist in 2017 & 2018, we pride ourselves on our commitment to customer service and our team of travel advisors are consistently awarded top advisors by our preferred suppliers.

Check out and apply for any of our current listings below. If there is nothing suitable shown then please don't hesitate to contact us as we are always keen to hear from talented individuals.

This is your opportunity to shift your traditonal travel advisory skils into the OTA space. You will be quick off the mark with your ability to learn new systems and skills, and have a desire to learn everything there is to know about touring, river cruising and ocean cruising. Global Journeys deals with people making bookings for these journeys around the world, so this role requires someone who is confident, driven to go the extra mile for our customers and is committed to selling with integrity.

What will you do?

• Be part of a sales driven team, focused on delivering on set objectives
• To meet and increase revenue targets for the company while offering excellent customer service
• Working mainly by email and occasionally over the phone, taking enquiries from customers on a range of multi-day journeys
• Using our custom reservation system and Amadeus
• Quoting holidays & flights, and most importantly looking after your clients
• To enhance the customer's experience of dealing with our booking services and make the best possible recommendations at all times
• Keeping your product and brand knowledge up to date
• Sharing an office with the top selling travel advisors in the country...and the company dog!

What we are looking for?

• A winning attitude – enthusiasm, a desire to learn and be the best you can be
• A very high standard of communication, both written and verbal
• Customer focused with a desire to provide outstanding service
• Someone who does what they say they're going to do
• Locally based (Noosa, QLD)
• Ability to pick up systems and technology quickly and confidently
• Good level of Amadeus (or similar GDS) experience
• A sense of humour that can deal with our office banter
• Someone who can adapt quickly and easily and who is not afraid to change their thinking

What's in it for you?

• Industry recognition (every Travel Advisor in our office is a National Top Seller)
• A competitive salary depending on experience (no more commission based work!)
• Goal based bonuses
• Addtional 5 days famil leave
• Top Achiever travel perks, famils & heaps of Rewards Points!
• The opportunity to learn and grow with one of Australia's leading online travel organisations
  

 

To apply for this role, please apply on SEEK. Application here.

Are you an enthusiastic cruise specialist, keen for a new challenge in travel? Global Journeys is a leading online travel company seeking an experienced Cruise Travel Advisor to join our team in Noosa. Based in our modern office in the Junction, as one of our valued advisors, you can expect to be busy dealing with a gamut of cruise, river cruise and land touring worldwide either by phone, email and occasionally face to face. You'll be using our custom CRS and Amadeus to make reservations and you'll be looking after your clients from their initial enquiry till their return to Australia.

Skills and experience

• Minimum 3 years Cruise Advisory experience required
• CLIA certified - Ambassador Level (min) or Master Level
• You are a natural seller and likeable over the phone

What will you do?

• Handling enquiries from customers on a range of journeys by email, phone and on occasion, face to face with a focus on cruise reservations.
• Using our custom reservation system and Amadeus
• Working mainly by email and over the phone, taking enquiries from customers on a range of touring products
• Quoting holidays & flights, and most importantly looking after your clients
• To enhance the customer's experience of dealing with our booking services and make the best possible recommendations at all times
• Keeping your product and brand knowledge up to date
• Be a team player and also be able to work on your own initiative.
• To have a happy, enthusiastic and organised approach to your work, which can be demanding, but rewarding
• Travelling around the world gaining first hand knowledge of the tours & cruises we sell
• Sharing an office with the top selling travel advisors in the country...and the company dog!

What we are looking for?

The successful candidate will be locally based with proven experience selling cruise travel and looking for a new challenge within the travel industry. You will be keen to work for a well-established online travel agency, you'll have good level of Amadeus (or similar GDS) experience, a sense of humour that can deal with our office banter, be goal orientated and focused enough to handle the busy times.

What's in it for you?

• Industry recognition (every Travel Advisors in our office is a National Top Seller)
• A competitive salary depending on experience (no more commission based work!)
• Goal based bonuses, Top Achiever travel perks, & heaps of Rewards Points!
• Addtional 5 days famil leave
• Top Achiever travel perks, famils & heaps of Rewards Points!
• The opportunity to learn and grow with one of Australia's leading online travel organisations
  

 

To express interest in this upcoming postition, please email Georgie Walpole and attach your CV and covering letter outlining why you are interested in this role.

A travel focused B2C technology company based in Noosa, with a smaller satellite office in Auckland, Global Journeys is a specialist and the leading OTA in Australia focusing on multiday journeys.

Awarded the "Best Online Travel Agency" in Australia in 2015 & a Finalist in 2017, we pride ourselves on our commitment to customer service with a business model designed to help our suppliers, our clients and our team.

The role

• In this position, you will be working as part of an enthusiastic and committed team and will be the key person responsible for creating and executing the company's overall PR and marketing strategy for our brand.
• A new position, you'll be rolling out initiatives to build brand awareness and increase sales across multiple channels including our retail partners, print and digital marketing which includes social media.
• We are looking for an individual who has solid marketing experience, exceptional organisational skills and applies a well-balanced mix of strategy, creativity and analytical thinking to all tasks at hand.
• Reporting directly to the MD, and currently responsible for the Graphic Designer & Marketing & Content Specialist (positions available below) you will have the chance to really make a difference and make the role your own.
• This is a hands-on role.

Your experience

• Degree in Marketing or other relevant qualifications as a minimum
• 3+ years previous experience in marketing
• Experience in maketing and advertising across all platforms (e.g. print, digital, social, multimedia etc.)
• Prior experience in a similar role would be advantageous, but this position is open to those looking to take the next step in their career progression into Managment
• Managing and hands-on development and design of advertising and marketing material e.g. print and digital advertising, EDMs & online marketing using Adobe Creative Suite.
• Managing and planning, monitoring and updating business social media sites providing clear and consistent messaging and ensuring consistency of brand
• Collaborating with retail partners to create design and print solutions

It goes without saying that...

• you have the ability to prioritise
• you exhibit excellent time management and organisations skills
• attention to detail is the norm for you
• and ability to stay on task and work to tight deadlines whilst working across multiple projects doesn't faze you
• you'll be a creative writer who can think like a journalist to find newsworthy stories and deliver engaging copy.

Responsibilities

• You'll be responsible for all digital marketing, and print/newspapper advertising
• Practise top-class PR techniques, be on top of the public relations landscape.
• Manage execution of all marketing analysis and reporting including promotions, ROI, social media activity, customer reviews and feedback results, etc.
• You will create compelling written and visual content for social media, website, and EDM's.
• Follow and maintain our existing design policy standards
• Ensure consistency of branding and driving engagement with our community through digital marketing
• Develop advertising material for placement that achieves company marketing objectives
• Skills in video production and content writing would be advantageous

What's in it for you?

• A competitive salary depending on experience
• Spend your days in a relaxed working environment, sharing an office with a bunch of nice people...and the company dog!
• Your days will be filled working on interesting and varied projects with in our industry
• The opportunity to learn and grow with one of Australia's leading OTA's
  

 

To apply for this role, please read the application carefully to make sure this role will suit you. Email Campbell and attach your CV and covering letter outlining why you are interested in this role.

We are looking for a highly creative Graphic & Web Designer to work in our Noosa office, to help drive awareness of our existence in Australia & New Zealand.

Like the rest of the positions available at Global Journeys, this is full time role where you will work in a fun, fast paced and dynamic team environment where you will be encouraged to take ownership of your work and will have the opportunity to learn new skills as you go.

The role

• Reporting to the Marketing Manager, you'll be working on varied number of projects at any one time. From newspaper & magazine layouts, EDM layouts, infographics, promotional materials and of course the myriad of design projects related to our online presence.
• You will be responsible for taking initial concepts through the development and production process.
• Collaborating with our suppliers to create design and print solutions

Your experience

• This position will ultimately suit someone who has a minimum of 3 years graphic and web design experience
• Proven skills in graphic design & web design required (if web design skills are not great then we'll still consider candidates that have fantastic proven offline experience)
• Ability or experience in designing across all platforms (e.g. print, digital, social, multimedia etc.)
• Be proficient in the Adobe CC suite applications: InDesign, Photoshop, Illustrator and Acrobat.
• Be fluent in HTML & CSS, and preferably PHP
• Skills in video production would be advantageous

It goes without saying that...

• you have the ability to prioritise
• you exhibit excellent time management and organisations skills
• attention to detail is the norm for you
• and ability to stay on task whilst working across multiple projects doesn't faze you
• being open to feedback and willing to make changes to your designs

Responsibilities

• You'll be hands-on and all over our online digital graphics, and print graphics
• Over time you'll take over responsibility for all graphics work online as well as design aspects of our site
• Ensure consistency of branding and driving engagement with our community through digital marketing
• Develop advertising material for placement that achieves company marketing objectives

What's in it for you?

• A competitive salary depending on experience
• Spend your days in a relaxed working environment, sharing an office with a bunch of nice people...and the company dog!
• Your days will be filled working on interesting and varied projects with in our industry
• The opportunity to learn and grow with one of Australia's leading online travel organisations
  

 

To apply for this role, please read the application carefully to make sure this role will suit you. Email Campbell and attach your CV and covering letter outlining why you are interested in this role.

Junior Web Content Editor

We are looking for a junior web content editor to work in our Noosa office, to help the existing IT team drive our leading travel websites in Australia & New Zealand.

This is full time role where you will work in a fun, fast paced and dynamic team environment where you will be encouraged to take ownership of your work and will have the opportunity to learn new skills as you go.

What will you do?

• Content Creation: Adding & updating travel itineraries, pricing, specials and media on our live sites from suppliers (data feeds managed by our backend IT team)
• Spreadsheet manipulation & updates
• Reporting directly to our Senior Web Content Editor
• Working closely with the IT team for feature requests, data feeds and technical fixes/changes
• Ad-hoc optimisation, content creation and recommendations.

What we are looking for?

• A winning attitude – enthusiasm, a desire to learn and be the best you can be
• A very high standard of communication, both written and verbal
• A sense of humour that can deal with our office banter
• Someone who can adapt quickly and easily and who is not afraid to change their thinking
• Someone who does what they say they're going to do
• Locally based (Noosa and surrounding areas)
• Experienced in Dreamweaver or similar Web Editor
• Web development skills are preferred, and you will be editing HTML web pages & excel spreadsheets every day, so HTML skills are very useful to this role.
• Would suit a recent graduate
• Excellent attention to detail

What's in it for you?

• Excellent introduction into the online industry with one of Australia's leading online travel organisations
• Spend your days in a relaxed working environment
• The opportunity to learn and gain expereience in the travel industry and online industry
• Great career propects for those that give 110%
  

 

To apply for this role, please read the application carefully to make sure this role will suit you. Email Campbell and attach your CV and covering letter outlining why you are interested in this role.

Due to the rapid growth of our online travel agency, we are looking to grow our Marketing & Content team. Helping our team in writing the content for all of our online channels including website, EDM's & social channels.

This is full time role where you will work in a fun, fast paced and dynamic team environment where you will be encouraged to take ownership of your work and will have the opportunity to learn new skills as you go.

Your experience

• Degree in Marketing or other relevant qualifications as a minimum
• 2+ years previous experience in marketing
• Prior experience in a similar role would be advantageous, but this position is open to those looking to take the next step in their career progression into Managment
• You'll be a creative writer who can think like a journalist to find newsworthy stories and deliver engaging copy.

What will you do?

• Managing and planning, monitoring and updating our EDM's and social channels
• Identifying relevant content from our network of trade partners to produce compelling and innovative digital content
• Produce quality online unique content, stories, articles and industry PR news for our vistiors and the Trade
• Maintain and grow our Blog
• Monitor travel news, social channels, trade press, events and trends
• Work alongside Operations & our IT team to ensure content is optimised for SEO and relevance
• Analyse and understand competitor strategies, testing new ideas for optimising performance
• Reporting directly to our PR & Marketing Manager

What we are looking for?

• A winning attitude – enthusiasm, a desire to learn and be the best you can be
• Fluency in English is essential
• Outstanding and creative written skills
• An active and experienced user of social media
• A sense of humour that can deal with our office banter
• Someone who can adapt quickly and easily and who is not afraid to change their thinking
• Someone who does what they say they're going to do
• Locally based (Noosa and surrounding areas)
• Excellent attention to detail

What's in it for you?

• A competitive salary depending on experience
• Spend your days in a relaxed working environment
• The opportunity to learn and grow with one of Australia's leading online travel organisations
  

 

To apply for this role, please read the application carefully to make sure this role will suit you. Email Campbell and attach your CV and covering letter outlining why you are interested in this role.