Tour leader and bus driver were exceptional, very helpful, informative, friendly, and professional. Tour bus was also very comfortable. The only downside was the Wifi was very slow, almost unusable. It would be more enjoyable to have proper Wifi in place. The first two days in London could have been improved by organising an excursion so that everyone
...read more could get to know each other from day one. We were unaware there was no program from Cosmos in London and struggled a bit with what to do at the time. The bus which took us from Novotel London West to catch the Euro train station was in fairly bad shape and broke down just as we were about to depart the hotel. We could not be impressed.