Cosmos Tour Reviews
The 2,012 Cosmos Tour reviews listed below are from past clients of Global Journeys that have travelled with Cosmos. Each review has been individually verified by our team.
The 2,012 Cosmos Tour reviews listed below are from past clients of Global Journeys that have travelled with Cosmos. Each review has been individually verified by our team.
This was an excellent trip for which we were fortunate enough to have gorgeous weather (even in Seattle). Since it is essentially a road trip we were travelling most days and, except for the major cities, spending one night only at the hotels/motels. As most of these were well up to Cosmos standards (and San Francisco was way beyond!) this wasn't read more a hardship. But it's something to bear in mind if you don't like living out of a suitcase. The only hotel that disappointed was the Wyndham Garden in San Diego, not so much as the type or size or the rooms as the location, which is far from down town. The inclusions, particularly Hearst Castle and the California winery, were outstanding, and the options were well worth considering and of a reasonable price. I would highly recommend this tour for those not familiar with the north western coast of the USa - but try to get good weather. It's not a route that would hold your interest in rain, mist or fog. Linda, our Tour Leader, added immensely to the enjoyment of the trip.
Totally impressed with the whole tour 1
Canadian Masterpiece with Rocky Mountaineer & Alaska Cruise
Wayne Jenkins, Australia, Aug 2014
As you can see by my ratings I was totally impressed with the whole tour, the only thing I would change is that maybe we spend 1 less night in Vancouver and 1 extra night in Victoria. Our guide Doug and driver Nelson were first rate, Doug was very informative and helpful in every aspect and Nelsons driving was very safe. I certainly will look at booking read more with Global Journeys again in the future.
Had everything we expected and more 1
Canadian Masterpiece with Rocky Mountaineer & Alaska Cruise
Nora Gray, Australia, Aug 2014
I would recommend this tour it had everything we expected and more, must travel goldleaf on train, fantastic. Michelle was very helpful especially after we had to change our travel dates. I will certainly use Global Journeys again.
Tour was great but some hotels too far out of town 2
Focus on Scandinavia
Irene De Weerdt, Australia, Aug 2014
Tour was great, but some hotels, like Copenhagen and Stockholm, were too far out of town to do things on your own, so you were more or less obliged to join the optional tours.
Excellent value and tour guide 1
Canadian Masterpiece with Rocky Mountaineer & Alaska Cruise
Don, Australia, Aug 2014
The tour was excellent value, and our tour guide Doug was extremely efficient and just a very good bloke. Nothing was to much trouble for him to help you enjoy your holiday. The accommodation was very good to excellent with the exception of the Sandman in Vancouver which was not up to standard. Georgie at Global Journeys handled our booking very well read more and was always quick to reply to any questions I might have emailed her. All in all a wonderful holiday with everything going like clockwork. I would not hesitate to use Global Journeys again.
Thoroughly enjoyed our tour with a great bunch of people 1
Irish Discovery
Doug & Robyn Nickson, Australia, Aug 2014
We thoroughly enjoyed our tour with a great bunch of people. Both the tour director, Mary and bus driver were excellent. The tour director's knowledge of the country was amazing and the driver went out of his way to look after us and ensure our safety. On our departure he even walked us to our terminal to make sure we didn't get lost. We would and have read more recommended Cosmos to our family and friends.
Thoroughly enjoyed both the coach tour and the cruise 1
Alaska & the Yukon with Alaska Cruise
Alan Robertson, Australia, Aug 2014
I thoroughly enjoyed both the coach tour and the cruise through the inside passage in The USA and the Yukon. This is a magnifently scenic wilderness and it would have been hard not to enjoy the views. Some of the optional tours were, I thought, a bit overpriced even given the fact that this was Alaska and one in particular - the wildlife tour in Denali read more National Park- needs a rethink about the type of buses being using. Old converted school buses with bar across the windows and very cramped accommodation were not ideal conditions for viewing the wildlife and the scenery. Notwithstanding that, this was one of my more memorable journeys and one which I will hope to repeat at some time in the future.
I really enjoyed this tour. Our tour guide, Daryl, was really knowledgeable and very friendly and helpful. Our tour coach was fantastic. There was free wifi on the coach when we were in the US and we could charge our devices. Most of the accommodation was really good. There were a couple which weren't in the middle of town but were close to public transport read more to get into town and all provided free wifi. The highlight of the trip for me was definitely Niagara Falls. That was really neat to see and experience. I took the optional excursion of the helicopter ride over the falls and that was well worth it. Otherwise, the included boat ride right up to the falls was really good too. No meals are included in the tour so the only suggestion I'd make is to include meals at the beginning and end of the tour so the group can get a chance to bond. Overall, I thought it was a great itinerary and a part of me wishes the trip was longer! Great value for money and I had a great experience, both with the tour and with Global Journeys. Georgie was great answering all my questions and getting everything sorted and booked. Thank you!
Scenery was to die for 1
Alpine Adventure, Bernina & Glacier Express
Patricia & Brian McCudden, Australia, Aug 2014
The tour was fantastic - scenery was to die for. Our guide Mihaela Lacko was the best guide we have ever had on any tour - she was just wonderful. The accommodation was always good - often great. Could do the same tour again. Very good value - congratulations Cosmos.
Very scenic trip, well organised & well paced 1
Alpine Adventure, Bernina & Glacier Express
Clare Cagney, Australia, Aug 2014
I thoroughly enjoyed my Alpine Tour with Globus & would be happy to recommend it to other travellers. In particular I would like to commend highly our tour guide & driver. Both did an excellent job & made the whole journey a sublime experience. As well it was a very scenic trip, well organised & well paced. I would be very happy to book another trip with Globus in the future.
I found the pace good - more avid travelers lamented the short stops which prevented them from really having a good look around. The tour director Tara was excellent, and went far beyond the call of her duties.
Overall, the tour was great. It is the first bus tour we have been on and was considerably better than we expected. The tour director, Tara, was a font of information, she was super efficient, friendly and approachable. The regular driver, Andy was also top class. The relief drivers were also very good - with one exception, a lady at Edinburgh (I read more think) - her driving was fine, but she didn't have a clue where she was or how to get to the next place. (I suppose there was one plus to that, we saw the same bits of the city several times from different directions). The trip is possibly a few days longer than many of us could 'cope with'. It would be difficult to fit in what we did in any less time, its just that the majority of us were in our senior years and I think 18 days is about our limit. We did have a free day in Dublin which should have 'revived' us but unfortunately Dot got sick so we didn't have much of our 'free day'. The one 'disappointing' day was the Cornwall Loop out of Plymouth. An awful lot of travelling with not much to see. St Ives. This is a bit of a time waster in that in the time available, some of us spent 15 - 30 minutes waiting for a bus to take us down and up the hill. Perhaps Cosmos could consider a brief stop at picturesque St Ives (at the upper bus park), for a 'photo opportunity' and then calling in at one of the 'lesser' port towns for lunch. As for Lands End - it is all very Ho-Hum a long way there and back (over almost the same roads) for very little. It would have been better to visit = a few of the smaller towns than have to go all that way to see a bit of ocean and the A21. It was great that we didn't have to lug our own main baggage back and forth. Some other tours did this and the people on them were not too happy doing it.
The hotels were generally good, (the plumbing was interesting, each night having to sort out how to have a shower) as were the meals (when provided) - one exception, the first night, Hinkley Island (Coventry) - dinner time was chaotic - they had several tour groups in at the same time, some from other countries were obviously not used to forming a line for service.
Optional excursions - those we went on were mostly cultural which were all good value - the 'Jaunty Ride' at Kilarney was pretty ordinary, even though the driver was humorous with his Irish blarney, we didn't see an awful lot other than roads. We did get to the castle, but its 'just another castle', it did not live up to the rap that Tara gave it.
Tour Coach - generally good although the over seat storage lockers were rather small. The front seats did not have enough leg room for some of us, as did the seats behind the middle door. The very back seats are uncomfortable and appear narrow as the bus wall reduces the usable width of the seat. The bus was clean and Andy made sure that all windows were cleaned regularly.
Other comments - It might be a good idea for Tour directors to have to walk the 'It's just a short walk' carrying 50kgs on their back - this might give some of the younger people a better idea of just how older people (some with minor walking issues) find walking these distances, often on steps, cobblestones etc. The vast majority of us were in our senior years and 'just a short walk' for us is no more than about 200m. Still on 'Seniors' - a few times, the time between 'comfort stops' was longer than was comfortable.
Gratuities - this is a perpetual problem for Australians travelling abroad. We are not comfortable at all about giving extra money to someone who has already been paid (we assume) for their service. It is not part of our culture at all. Even though there are guidelines we generally do not agree with the concept. In these times, we expect that people are given a fair wage in line with their responsibilities - perhaps Cosmos could adopt the policy used by many Australian based tour companies, (eg Scenic, APT, Princess Line) in which all gratuities are paid by the company and become part of the overall cost which the customer is quoted and pays. This way the customer knows the actual overall cost and also avoids possible embarrassing situations, & Cosmos gets kudos by advertising 'No gratuities - all inclusive'. (GJ. The ability to prepay gratuities is possible with Cosmos - most we have found prefer not to).
I think that's it. I thank Cosmos and Global Journeys for a very enjoyable and informative coach tour, albeit fairly exhausting.
The hotels were generally good, (the plumbing was interesting, each night having to sort out how to have a shower) as were the meals (when provided) - one exception, the first night, Hinkley Island (Coventry) - dinner time was chaotic - they had several tour groups in at the same time, some from other countries were obviously not used to forming a line for service.
Optional excursions - those we went on were mostly cultural which were all good value - the 'Jaunty Ride' at Kilarney was pretty ordinary, even though the driver was humorous with his Irish blarney, we didn't see an awful lot other than roads. We did get to the castle, but its 'just another castle', it did not live up to the rap that Tara gave it.
Tour Coach - generally good although the over seat storage lockers were rather small. The front seats did not have enough leg room for some of us, as did the seats behind the middle door. The very back seats are uncomfortable and appear narrow as the bus wall reduces the usable width of the seat. The bus was clean and Andy made sure that all windows were cleaned regularly.
Other comments - It might be a good idea for Tour directors to have to walk the 'It's just a short walk' carrying 50kgs on their back - this might give some of the younger people a better idea of just how older people (some with minor walking issues) find walking these distances, often on steps, cobblestones etc. The vast majority of us were in our senior years and 'just a short walk' for us is no more than about 200m. Still on 'Seniors' - a few times, the time between 'comfort stops' was longer than was comfortable.
Gratuities - this is a perpetual problem for Australians travelling abroad. We are not comfortable at all about giving extra money to someone who has already been paid (we assume) for their service. It is not part of our culture at all. Even though there are guidelines we generally do not agree with the concept. In these times, we expect that people are given a fair wage in line with their responsibilities - perhaps Cosmos could adopt the policy used by many Australian based tour companies, (eg Scenic, APT, Princess Line) in which all gratuities are paid by the company and become part of the overall cost which the customer is quoted and pays. This way the customer knows the actual overall cost and also avoids possible embarrassing situations, & Cosmos gets kudos by advertising 'No gratuities - all inclusive'. (GJ. The ability to prepay gratuities is possible with Cosmos - most we have found prefer not to).
I think that's it. I thank Cosmos and Global Journeys for a very enjoyable and informative coach tour, albeit fairly exhausting.
This is the first time we booked a tour through Global Journeys, we were deeply impressed by the service provided by their tour consultant, so helpful, efficient and professional, paying attention to every details in what we requested. We did really enjoyed our holiday. Would highly recommend Global Journeys to our friends.
We were very happy with the tour 3
Canadian Masterpiece with Rocky Mountaineer & Alaska Cruise
Wendy Law, Australia, Aug 2014
We were very happy with the tour, on the whole, the train trip was sensational, and on the coach both the Tour Director and driver went above and beyond to make our tour happy, fun filled and filled it with so much information about the places we went to. The side tours were very good, especially the trip to the Taku Glacier Lodge, it was exceptional read more and we will treasure the memories. The only disappointment was that, try as they might, there were no bears to be seen except on a tour, but my daughter was able to secure a spot on one which guaranteed seeing them and she did. Several of our fellow travellers wanted to get onto this tour as well, in Ketchikan, but there were no further places. I recommend booking before leaving Australia. We enjoyed all the accommodation and our cabins on the ship were very satisfactory. Our main baggage was taken care of all through the tour and was there waiting for us in our room (cabin) on arrival. The amount of tipping required was a bit of a shock to us, averaging 15% which people should be aware of before they go. Other than that we were completely happy and would highly recommend it to anyone wishing to travel to Canada/Alaska on a reasonable budget. We are very happy with Globus/Cosmos and would definitely use them again if we travel in the future.
Everything about the tour was a awesome 1
Canadian Masterpiece with Rocky Mountaineer & Alaska Cruise
Jenny & Rick , Australia, Aug 2014
We did a 19 day coach, rocky mountaineer and Alaska cruise tour called the Canadian Masterpiece. It was fantastic, we had a great experience, everything about the tour was a awesome. The tour director was John and he was very knowledgeable about Canada. The hotel accommodations were all in good locations. A big thank you to Michelle at Global Journeys read more for organising everything for us, even when we changed our minds she was great to deal with thanks Michelle! I would definitely book another tour with you.
Run professionally, good value and no complaints 2
New York City, Niagara Falls & Washington DC
Paul De Laeter, Australia, Aug 2014
Tour went smoothly - run professionally. Good value and no complaints. The trip to Niagara takes some time so you have to be prepared for two long days of coach travelling. Stops and commentary along the way plus a comfortable bus help the hours pass. In addition, the countryside is quite interesting. It was nice to pop into Canada for a couple of read more days too. We were blessed with perfect weather.
The tour was absolutely fantastic. We got to see so much. Our tour guide Todd Asperger, was extremely knowledgeable and interesting. He was very funny and always in a great mood. We were given extra maps of the cities we visited and he also gave us helpful hint as to where to eat, buy etc. Our coach driver, Matt Lewellen, was also great. He was a very read more skillful driver, and took good care of the bus by always keeping it very clean. He was also good fun and very courteous. It was all such a great experience, one we will never forget. I would definitely recommend this tour to everyone.
The trip was terrific. The guide was the absolute best. She was so happy, well informed, likable, super organised, and caring, I could go on & on. This trip has restored my faith in coach touring. This was my fifth and I must say I was very apprehensive. The hotels were good, very well placed in the city for transport & local amenities. The coach was read more very comfortable and the driver excellent. I stayed in Munich for a few days at the end, I say a Cosmos coach parked I just wanted to jump aboard & start again. I will be looking forward to my next tour with you.
We have some excellent memories 2
The Best of Europe with London
Edmond Starkey, Australia, Aug 2014
We had a fabulous time. The tour guide was excellent. The group gelled very early in the tour and had a wonderful time. We have some excellent memories.
No hesitation in recommending this tour 2
The British Isles in Depth
Cyril Hill, Australia, Aug 2014
Your services for organising the booking and seeing it through to the actual tour ran as smoothly as clockwork. Information sought by us or provided by you as normal procedure was always readily forthcoming and easy to follow. Thank you for your efficiency. We certainly have enjoyed our tour of the British Isles from start to finish. The route chosen read more had many interesting places and when appropriate we enjoyed communicating with the locals. Andrew Hynd, our tour guide, was excellent and the bus drivers were capable and also helpful, always having our luggage smoothly organised. The coach was comfortable and, although it was never used, we were pleased to see that it had an emergency toilet on board. We thoroughly enjoyed Andrew's commentaries about the areas we were passing through but especially his stories about people who had lived in those places and historical anecdotes. He was always pleasant and his organisation was superb. Generally the accommodation was of a very high standard but we could not say that about the hotel in Strathpeffer. The provision of breakfasts was a shambles and cold showers on the second day were not appreciated. Our selected optional excursions were enjoyed and well executed. The Edinburgh Tattoo was a highlight but we felt that the others were also good value. We would have no hesitation in recommending the tour to our friends.
