Cosmos Tour Reviews

Jemma at Global Journeys did a wonderful job arranging the trip and the flights. I didn't have to worry about anything, all the support and advise provided was very good.

We thoroughly enjoyed this holiday. It was a perfect mixture of cities and countryside and such a variety of landscapes. We thought that it was excellent value for money, accommodation was good, all the beds being comfortable and the rooms clean. We had a wonderful group to travel with, which added to the enjoyment. Also our tour guide, John, was excellent, ...read more very knowledgable, conscientious and caring. We felt safe at all times with our bus driver, Dave. Thanks to Jodie Wallis for organising this trip for us.

Enjoyed the trip. Very well organised. Both Tour director & coach driver were very experienced and responsible. Very happy with most of the hotels except for a strong smoke smell in the room at Las Vegas. Hotel changed me to another room the next day. Coach was very comfortable.

Highlights for me were the optional Tuscan farm dinner and our stay at Lake Maggiore (the scenery was breathtaking). A nice surprise was Milan and Genoa, both pretty cities with lots of trees and parks. My tour was late Aug/early Sept and it was very hot and humid.

The majority of people on the tour were very friendly and came from Australia, USA, ...read more Canada and Scotland.
One of the main disappointments for me was the location of some of the hotels (not always in the city or town) so if you weren't doing all the excursions and wanted to explore on your own it was very difficult. My booking experience with Global Journeys was very good and I had no issues to speak of.

This Cosmos tour far exceeded my expectations. Being a cheaper tour I wasn't expecting too much, but I was very pleasantly surprised. It was very professionally organised and the tour director, Jorge, went out of his way to ensure everyone's needs were met. The driver, Teles, was also amazing and we all were in awe of his driving skills and he returned ...read more us safely without incident.

Being a solo traveller I chose to pay the single supplement. With the exception of one hotel, I was very happy that I wasn't given a tiny room every night. The hotels were of a good standard and the included breakfasts were varied and plentiful. It was nice porterage was included at the hotels. The hotels were all quite well situated, except for two, but they were very close to public transport. The included dinners were reasonably good but the one in Porto was excellent.

I chose two optional tours , Cascais and Sintra, which was good as you got to see something more than the city. The other was the Douro River cruise. This was a nice way to end the day and the meal was quite good also. Other travellers really enjoyed the Flamenco Show and the Fado night. If you take the Madrid optional tour it doesn't leave you any free time to explore the city unless you stay on after the tour ends. Some travellers complained of this. On the whole the the included excursions were very good however the Generalife Gardens at the Alhambra were quite rushed. I would have liked more time here as, to me, it was the highlight of the tour. I didn't really like the city tour of Lisbon or Madrid as you mainly just drove around looking out the window of the bus. You could go back but there wasn't really enough time.

Our tour group were a great mix of Australians, New Zealanders, Canadians, Americans and a few Indians. Everyone got on fantastically and it made it a wonderful and memorable holiday. Many thanks to Hannah at Global Journeys for all her help and organisation. I will definitely use Global Journeys and Cosmos again when I travel.

A great trip on the whole, but the weather was extremely changeable and the optional excursions to Gornergrat and Stanserhorn, for which we'd paid a substantial amount, were a complete waste of time because the low cloud meant that we had no views at all. The tour leader, on the other hand, treated us as if we were children, repeating instructions several ...read more times and on a few occasions failing to be punctual when meeting back at the tour coach.

Our trip was absolutely fabulous, we had a fantastic holiday. We were lucky to have 37 amazing people on the trip. Most were Australians and Americans. The Tour Director was 11 out of 10 and so was the Driver. The trip was reasonably paced and we saw all the sights we wanted to and more. Included meals were good and all optional excursions were good ...read more value and enjoyable. Most of the accommodation was good except for the Ibis these rooms were very small, thankfully it's only for one night.

I think this Cosmos trip was definitely value for money, I don't think we could have had a better time, even if we paid more. Our booking through Global Journeys was very smooth, with no problems at all. This is my second Cosmos trip and my second booking through Global Journeys, and I would use both again for future travel.

This was a great tour, more than I expected. The other 5 who went with me were really thankful to me for choosing this tour. Everyone said Niagara Falls was exciting. Though I learnt a lot about American history, it was great to learn about Canada as well. Having breakfast and visiting 'Maple Syrup' farm in Quebec was great, as we only knew about it ...read more from story books. I loved all the cities in Canada. Some of us had emotional experiences visiting Washington DC and New York monuments. I learnt what makes America great and how much America has helped other nations.

Our tour guide, Daryl had a good knowledge of the history and economy of both the countries. He was very thorough in his job. Once my suitcase ended up in someone else’s room, he came personally to assure me that I need not panic and found my bag within 20 minutes in such a big hotel. The only thing I would have preferred was that all breakfast and some dinners were included in the tour. It was difficult at times to hunt for food especially in the morning.

Overall I am very pleased with the tour and Global Journeys for arranging my tour with Cosmos. Once again, I thank Hannah for organising it step by step, and answering all my questions promptly.

Very disappointing tour. Tour Director and driver both very rude and they had very little knowledge of points of interest or historical significance. All information was read from a photocopied sheet as she sat in the front of bus before we arrived at a destination. Unable to answer questions put to her.

We were all treated like naughty children ...read more and admonished for being 1 minute late. Most stops were at truck stops and it was very slow to use bathrooms and get food. We spent most of our days having free time and then arriving at our evening hotels usually after 7. No time for shower before dinner. It took a ridiculous amount of time for keys to be distributed even once we arrived. At some locations room keys opened more than one door and some rooms had 2 lots of people allocated to them.

The accommodation was of a very poor standard most evenings and on 3 nights we had to collect our luggage from the bus and take to our own rooms. The following morning we had to get our luggage out to the bus ourselves. We were usually in trouble for not doing that right either.

Some Optional tours were very poor. The sightseeing tour in London €32 per person and lasted 2 hours with a guide who was very rude and pompous. We had to run to keep up with him and we are fit. Very unpleasant start to our trip. The Gondola ride in Venice was something we were really looking forward to but our tour guide (Tim) allocated us to gondolas. Our Gondola had 6 of us in it. 1 person weighed 185kg his father was 135kg and his mother 100kg. Paul is 100kg, Kevin 92kg and Loretta 65kg. This was ridiculous and we spent our entire ride terrified and trying to balance the boat. The tour guide would take no responsibility and we believe we should have our money refunded for this extremely unpleasant experience.

I could go on with a lot more examples of the very poor standard of this tour. My tour in Ireland was not perfect but at least the guide and our accommodation was of a good standard. Kevin has been on Costsaver, Trafalgar and On the Go tours and each time the drivers and tour guides were friendly, approachable, knowledgeable, helpful and informative. Neither of us would ever recommend Cosmos to anyone.

Tour location was great. We visited the main highlights of Spain and Portugal. Our Guide Roxana was helpful and the Local Guides were very informative.

First time traveller with Cosmos. Bit concerned when it had no meals included but found it easy to source meals. Our tour guide was brilliant and our bus driver did a fantastic job getting us around. Highlight of our trip was the great bunch of people on our tour. Would definitely travel with Cosmos again.

We travelled to Canada for a 13 night coach trip from Vancouver to Banff, Sun Peaks, Jasper, Whistler and Victoria on Vancouver Island. The coach was very comfy and the accommodation was nice. Our tour director was very knowledgeable and very approachable. We then went on a 7 day cruise up to Alaska which was magical. I cannot fault any part of this ...read more trip. Everything went perfectly with no hiccups and was handled extremely professionally.

Highly recommend this sightseeing tour of the most amazing topography anywhere could offer. The Cosmos tour was well run and accommodation was clean & very comfortable. A fast paced tour that covered over 5,000km with a careful and courteous driver. The scenery was amazing, our brains are full!!!

We had a done Cosmos Tour before so decided to go with them again and it didn't disappoint. The tour director was wonderful and organised everything perfectly, we were lucky to get beautiful weather and got to see lots of wonderful castles and palaces that will stay with us forever. This is a very affordable tour and great value for money. The only ...read more negative thing I would say is that the hotels are not very central but having said that there is plenty of public transport nearby and Cosmos do provide a tour in each city as part of the package. I would highly recommend this tour. Thank you Global Journeys for organising this.

We had 42 on the coach with 28 Australians, 3 UK and 11 from the USA. It was a happy mix of people who’d travelled before all around the world. Quite a few had used Cosmos for other tours. The CosmosGO app was useful. We thought the tour covered many areas of the countries and it was interesting to include Telemark and the heavy water plant, connected ...read more to World War 2.

This tour can be made more memorable if the capital of Slovenia, Ljubljana and Bosnia/Herzegovina, Mostar was included in the itinerary.

The tour was excellent from every angle, had a well informed tour guide & great driver which made the tour relaxing. Weather was excellent, and the scenery in Canadian Rockies is amazing. Loved Cosmos and our travel agents guidance at Global Journeys. Will definitely being using Cosmos again. Thank you.

This was a great tour from start to end. The time spent on the first and last days in Dublin weren't enough to explore this beautiful city. I would recommend adding 2 more days in Dublin.

We thoroughly enjoyed our experience to Canada and Alaska. It was all organised and the tour with Cosmos was amazing! Our tour guide was so friendly and knowledgeable. The accommodation was fantastic, very comfortable! Would highly recommend this tour, including the stunning cruise through Alaska.

The trip in general was good. Hotels good but in Vancouver the room was small though good location. Cosmos was organised. Volendam cruise was good, but, not enough entertainment during the day and food while good in variety and taste sometimes not warm or hot enough. Booking with Georgie was well organised and she emailed and helped whenever we needed. ...read more Thank you Georgie.