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APT Tours & Cruises

APT Tour & Cruise Reviews

The 424 APT Tour & Cruise reviews listed below are from past clients of Global Journeys that have travelled with APT. Each review has been individually verified by our team.
4.6
AVG. RATING 4.6 / 5
424 Reviews
5 Star
72%
4 Star
21%
3 Star
2 Star
1 Star

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Just a delightful memory   3 , WA, Australia, Aug 2014
This is just a note to say how much we enjoyed the tour of the Rockies and Alaska that you organised for us last August. It's a spectacular train journey and the accommodation all along the way was first rate. The tour leader, Sue, and the driver of the bus, Charles, were just lovely people. We thought that the 19 day tour was just enough for us - after ...read more that we went across to Toronto and up to Quebec .. then back by rail across Canada. That was a very relaxing and laid back part of our trip. Another thing .. the Air Canada flights (especially booking the exit row and bulkhead seats) was a pleasure ... great staff and we really enjoyed the company of the older stewards on the flight ... they were forever asking us if we wanted anything. Just brilliant. So altogether a great experience - even though at the end we were really happy to be home.

The only disappointment for us was the flight back from Sydney to Perth. The plane was one which had a central aisle and 3 seats either side ... extremely uncomfortable, and the worst food we had encountered. The stewards were very nice and helpful though. That might sound petty but Qantas needs to now look at some better seating in its economy class rather than just quantity and bottom line figures. Not sure if you've had any other complaints about that but I don't think we'll fly Qantas again even though we have been very supportive of the airline in the past. Hope you are keeping well and again, thanks for organising that tour for us, just a delightful memory.
Cruise on Holland America just unbelievable first class   3 , Australia, Aug 2014
This Canadian & Alaskan APT tour was just a fabulous experience, surpassed our expectation. Just loved the two day Rocky Mountaineer rail journey, sitting back and taking in the landscape and being looked after by very dedicated and professional staff. The 12 day coach journey was fantastic staying in the best accommodation and great meals and being ...read more entertained and informed ever step of the way by our tour director great job. Then just to finish off, seven day cruise on Holland America, this part was just unbelievable first class.
Our trip was wonderful!   0 , Australia, Aug 2014
Our trip was wonderful! Accommodation excellent, tours ran to schedule and tour leaders very knowledgeable. A few delays with flights in China but apparently this is normal and soon sat back and let it all happen. Restaurants were high class and people were only too happy to help. Would suggest this trip to anyone who was considering these countries ...read more as I am sure we would have seen half the things if we had of tried to organise it ourselves. Thank you!
You can't take a bad photograph   1 , Australia , Aug 2014
Thanks Yvonne - after using several travel agents you are the most professional and helpful and we will certainly be back for all our future travel. As you are aware I broke my back on the APT whale watching Freedom of Choice tour on the high speed zodiac, so definitely won't recommend that excursion. I was also very disappointed with APT'S lack of ...read more response to my email on return. Probably won't travel with them again, though did enjoy the European river cruise we did with them earlier in the year. Canada is a wonderful destination. Beautiful scenery and so clean. You can't take a bad photograph. It certainly won't disappoint. The accommodation offered by APT was of a high standard but would have preferred staying at the Fairmont in Victoria and Whistler instead of accommodation used by APT, although it was still of a high standard. The Fairmont in Victoria is beautiful and I would have loved to stay there. I notice Scenic tours use them. Most of the travellers on my tour were disappointed with the welcome dinner. Before the dinner you were offered ONE drink while meeting the other people on the tour. You were then ushered into a dining room to sit. Before the meal was served a waiter then came and put prices for wine on the table. You then had to pay for your drinks. On a welcome meal you would at least expect ONE glass of wine included with your meal, especially as this was your FIRST meal on the tour. Nearly everyone made a comment about how mean it was. The meal included at the Fairmont Lake Louise fine dining was a wonderful memory and a must do. I would also recommend the Harley Motor Bike tour and the float plane option at Whistler. A great trip but be prepared to constantly put your hand in your pocket for wine, beers and meals not included. Certainly different to the river cruises where everything is included. The tour guide and coach driver were very helpful and friendly. I would have rated the tour a little higher but the last week, because of my injury, was a little limited. Will probably do Canada again, but the eastern coast and definitely no zodiac trips :(
APT cruise was absolutely excellent, faultless   5 , Australia, Jul 2014
Our APT river cruise through Europe including Paris and Prague was absolutely excellent, faultless. From the very outset of enquiring and then booking through Global Journeys our whole journey was seamless, dealt with by professionals who made certain all our problems or questions were alleviated. The main objective of all the APT staff was to ensure ...read more we enjoyed our holiday. Unique experiences of dining at the invitation of Princess Heide von Hohenzollern in her 14th century Namedy Castle and private concert by special invitation of Prince Constantin ein at his Liechtenstein City Palace in Vienna added to the personalised feel of the tour. The small villages (and larger cities) we visited were explored with knowledgeable, friendly, local guides, an aspect that APT pride themselves. We even had a local lady stop and spontaneously sing Ave Maria unaccompanied in the street of Miltenberg. Our 'day of the castles' was beautiful. Only one question that troubled us as we cruised past at least 30 wondrous castles situated on their picturesque hillsides, why are the grape vines grown vertically down the hillsides of the Rhine valley instead of horizontally? The answer is available when you visit a local Rudesheim vintner and walk amongst the vines on his family vineyard. All sightseeing off the ship was optional and we always had a choice of at least two tours. Different levels of fitness were catered for with slower, medium and fast paced groups offered and we had time to wonder or shop before the ship left dock. I have to mention the on board bicycles which were available for various tours, simply to explore the local village or ride along the river bank, great and very easy to ride. This was a particularly enjoyable European experience. We have been pleasantly spoilt by 5 star service travelling with APT.
Disappointed in the cabin, everything else was excellent   0 , Australia, Jul 2014
I had a wonderful time. I was disappointed in the cabin as we payed extra to get a balcony and it was just the sliding door with a railing over it. The single beds were not very large and the pillows on the first cruise were awful. Everything else was excellent.
A great trip and I would recommend it to anyone   0 , Australia, Jul 2014
The tour was very relaxing and enjoyable, we didn't want for anything as everything was taken care of. The weather was perfect, the tour guide very helpful and food was wonderful. The staff serving the meals and drinks were courteous and friendly. We had a great trip and I would recommend it to anyone.
Only criticism is Cable Beach Resort   0 , Australia, Jul 2014
Only criticism was on the last night at Cable Beach Resort, Broome. Some of us had to wait over 2 hours to get our luggage from the bus and to the room. Ours could not be found for longer than that. One person was given a key to a room, which on entering was already occupied. That evening at the Thai restaurant near the pool they were obviously short ...read more staffed. This is not APT's fault, but you need to know about it. Michelle White's help was very good.
Really enjoyed every day of this tour   3 , Australia, Jun 2014
The Rockies Odyssey & Alaska Cruise was one of the best tours we have ever done. Yvonne was excellent very professional and very helpful. Jacky the tour director was outstanding the best tour director we ever had. We highly recommend this tour as we had lots of times to explore all those beautiful places I would say Lake Louise was the best even to ...read more be fair all were great places and remember to walk to the tea house on the other side of the lake it was amazing walk bit long but worth every minute. The Rocky Mountaineer Gold Leaf is a must - amazing way to travel through the mountains, waterfalls and the scenery was very beautiful. The cruise to Alaska was great. We loved Skagway and the Yukon excursion but the mpst amazing place was Glacier Bay - do not worry if you are not in the front of the ship as the ship will stay there for a while. The soup served while we were watching was great. Overall we really enjoyed every day of this tour - APT are the best do not waste your time checking other tours this is the best.
We felt special on this tour, a nice touch!   5 , New Zealand, Jun 2014
Probably my only comment is that although this is a 9 day trip, in reality it's 11 days, since it begins at 6am and ends after 5pm. It would be honest, and helpful, to maybe note that 'additional days may be required, before and after' or something to that effect. My understanding is that APT picks up at only 3 hotels in Broome. If we were given ...read more a list of those 3, perhaps we could have chosen which one. The Cable Beach Resort, however, was very nice (albeit, expensive). I certainly would have chosen to have been at a resort that had a direct pickup. APT, and our guide, Kat, were extremely competent. t was obvious they do many trips, but we felt special on this tour. A nice touch!
Enjoyed the tour immensely, Global Journeys were a pleasure   0 , Australia, Jun 2014
Enjoyed the tour immensely, found dealing with Georgie at Global Journeys a pleasure. Although we never met face to face she was always very helpful and answered any questions promptly. Not a complaint but a suggestion - Leaving Sydney (at airport by 6.00am) in the morning and flew direct to Canada arriving early morning (again approx 9 am Canada Time) ...read more we were then transferred by limo (very nice) to our hotel. On arrival we were told that our rooms would not be ready untill at least 2.00 to 3.00pm due to rooms not being vacated till 12.00 noon and then cleaning etc had to be done. After a long 14+ hour flight, a room to at least freshen up on arrival would have been very much appreciated. Note: We were not the only people on tour with this same problem, but as you can imagine after flying for such a long time and then having a meet with the touring party that evening it made for a very tiring first couple of days.
I am completely won over   0 , Australia, Jun 2014
Had my doubts about how many castles you could watch go by with a glass of wine in your hand. I am completely won over. A marvelous cruise, excellently organised, very meticulous and approachable tour director (Balazc.) Excellent food, excellent service in all areas of the ship. Good entertainment, pace to suit all passengers and interesting local ...read more tours. All crew extremely helpful and friendly. Tips included in the price takes the pressure off Aussies who are usually uncomfortable with tipping. I thoroughly enjoyed & would recommend.
Well organised   0 , Australia, Jun 2014
Everything was taken care of and organised well
A pleasure from beginning to end   4 , Australia, Jun 2014
We travelled with APT to Canada/Alaska, and our tour guide and driver inspired such confidence that we could just sit back and soak up the magnificence. There were no problems and even the weather was perfect. This wasn't the cheapest of tours, but we felt it delivered everything it promised and the experience was a pleasure from beginning to end.
Cruise exceeded all our expectations   1 , Australia, May 2014
Our holiday was amazing. The boat cruise exceeded all our expectations. The professionalism of our APT tour leader, and the crew in general was faultless. There was just the right amount of activities and free time. Plenty of opportunity to explore alone or make new friends. We especially enjoyed the guided bike rides. We were very happy to have taken ...read more the post boat trip visit to Prague, although it was somewhat an anticlimax. In retrospect, I wish we could have spent more time in Budapest. We were also very happy with Global Journeys. You helped us save money on our initial quote, then responded to all our requests promptly, helping us with our holiday planning. We would definitely use Global Journeys again.
Would I do another APT Tour, unlikely   0 , Australia, May 2014
Did the APT Gems of the Rockies and Alaskan tour in May 2014. Hotels.. good. Coach - the worst ever - no legroom, a disgrace for APT. Tour Guide was aggressive, no patience with passengers, when she got off the coach she did not bother to wait for all the group - very Poor. Would I do another APT Tour, unlikely.
Accommodation was just THE BEST   2 , Australia, May 2014
Thanks to Yvonne, our experience with Global Journeys was excellent. You saved us money and kept us up-to-date. Friends who used another travel agent received less information. We were impressed with the APT organisation and our tour guide was excellent. The accommodation was just THE BEST. The Rocky Mountaineer was also great. We all agreed that it ...read more was good doing the train at the end of the land tour as by then we needed a change from sitting on the bus and we had fun as a group as by then we had got to know each other. Our tour guide also preferred to do the tour in this direction. We enjoyed the cruise too but were disappointed to find that we were just one of 4 cruise boats in port each time so Juneau, Skagway and Ketchikan were full of tourists - but that is something beyond the control of GJ or APT.
Great service   0 , Australia, May 2014
We have travelled on Holland America's sister company Princess ships. In comparison Princesses service and staffing were far in excess of what was offered on Holland Americas Zuiderdam.
River cruise was enjoyable, faultless booking experience   0 , Australia, May 2014
River cruise was enjoyable, food delicious and service excellent. Bar staff did a great job as did the room attendant. On board cruise director Marion was fun and informative and organized tours ran smoothly. Booking experience with Global Journeys was faultless.
Very well organised and very enjoyable   1 , Australia, May 2014
It was very well organised and very enjoyable tour from the time we touched down at Beijing Airport to the time we flew out of Shanghai. Accommodation, food and services on the Yangtze Explorer were excellent. Our Tour Director, Phyllis, was very professional, efficient, friendly and attentive; we could not wish for a better tour director or a better ...read more local tour guide in Shanghai.
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