Trafalgar's Gold Seal Protection
What is Trafalgar’s Gold Seal Protection (GSP)?
Trafalgar’s Gold Seal Protection (GSP) plan costs $99 per person. Your GSP plan is available only upon paying your deposit and cannot be added at a later date. Trafalgar's Gold Seal Protection provides you with additional peace of mind should your travel plans change. Benefits start prior to your holiday and also while your travelling.
Pre-departure Cancellation
GSP allows you to cancel your Trafalgar holiday for any reason without penalty prior to 30 days from the start date of your trip:
- if no Force Majeure Event* has occurred when you cancel, the value of your Trafalgar Holiday Pre-payment** will be refunded; or
- if a Force Majeure Event* has occurred causing you to cancel, the Trafalgar Holiday Pre-payment** will be converted to a Future Travel Credit (FTC) of the same value.
Future Travel Credit (FTC) may be redeemed against the cost of a new holiday provided by Trafalgar or one of Travel Corporation sister brands, departing at any time within 24 months of your cancellation. It is not redeemable for cash. If the new trip or departure is more expensive than the FTC you are responsible for the difference in price; if the new trip or departure is less expensive than the FTC, a new FTC will be issued for the difference.
Airline travel costs and any related cancellation or rebooking costs are not covered by the Gold Seal Protection Plan.
Please note that the Gold Seal Protection Plan cost is not refundable for any reason. Global Journey's fees and cancellation costs may apply.
During Your Trip
Should your holiday be interrupted and you leave at any time during the trip due to personal illness or injury; or be required to return to Australia because of the serious injury, illness or death of an immediate family member^:
you will be refunded $90 per person/ per day for the unused portion of the holiday. Please note that in some cases hotels require a 1-night cancellation fee.
Trafalgar will pay the additional cost of airline travel for earlier or later return to Australia in the same class of air travel on the first available flight, provided the original return air tickets were booked through Trafalgar and Global Jounreys from Australia on Trafalgar’s recommended airline.
Terms & Conditions
*Force Majeure Event – means any event or circumstance beyond Trafalgar’s control, including but not limited to: an act of God (such as earthquake, flood, fire, explosion, landslide, lightening, action of the elements, force of nature, washout, typhoon, hurricane, tsunami, storm or storm warning or natural disaster); industrial disputes, work ban or other labour dispute or difficulty; acts of terrorism, political unrest, war or threat of war, riots or civil strife; closure of airports or ports; pandemic, epidemic or health risk; governmental and administrative actions (including the closure of borders and travel warning and restrictions).
**Trafalgar Holiday Pre-payment – means all monies paid to Trafalgar in respect of land arrangements only – excluding any cancellation fees for the Oberammergau Package Supplement.
^Immediate Family – means a parent, sibling or child.
