There's nothing more annoying than taking the time to fill out an enquiry form, or emailing a travel company and not getting a response for days - and sometimes not at all! We make it a priority to get back to all of our clients as quickly as possible. No more than 48 hours, but normally within the hour during our normal trading hours!
When you make an enquiry with us, one of our team is assigned as your personal Travel Consultant. You're provided with her contact details so you can email or phone her directly, and if you book with us again, she'll be your Consultant the next time too!
Global Journeys have firmly stamped their mark on the travel industry, winning Top Agency awards for most of the Operators featured on our website, and awarded "Best Online Travel Agency" in Australia at the 2015 NTIA awards in conjunction with AFTA. And in 2017, 2018 & 2019 we were finalists in the same category. Your dedicated Travel Advisor is ranked as one of the best (or the best) in the industry, and if you need her, you can draw on her experience to help plan your holiday.
The prices and specials we advertise on our website and send to you via our optional email newsletter, provide you with last minute operator specials, earlybird specials and EXCLUSIVE SAVINGS ensuring the quote we provide you is the best value, globally.
We are not your typical high street agency - for one we aren't on your high street! Unlike your typical travel agency, we specialise in multi-day touring, cruising and river cruising. That means when you book with us you know your holiday is being dealt with by a specialist, who's sole focus is delivering you with the best possible holiday experience.
Compare, review and book over 10,000 tours and cruises with over 350,000 departures. No other agency offers you all these options in one place. Unlike your high street agency we don't have 'Preferred Operators' that limit your choices - our partner Operators are the best in their class, and we make it as easy as possible for you to choose the trip that's right for you.
Unlike almost all high street travel agencies, we don't charge booking fees. We provide the level of service we'd expect if we were booking a tour or cruise for ourselves. As specialists we take a personal interest in all our clients and take great pride in the loyalty our customers have shown us over the last decade.
Global Journeys are committed to providing the highest quality of service combined with the lowest possible price. If you think that you have found the same tour or cruise cheaper elsewhere, let us know when requesting your quote. Please make sure that the tour that you are comparing is identical in all respects.
Our team of travel advisors are here to help you every step of the way. With an intimate knowledge of the touring & cruise industry and extensive personal travel experiences, we feel we can offer you a service second to none.