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Costsaver Reviews

The 252 Costsaver reviews listed below are from past clients of Global Journeys that have travelled with Costsaver. Each review has been individually verified by our team.
4.4
AVG. RATING 4.4 / 5
252 Reviews
5 Star
52%
4 Star
38%
3 Star
8%
2 Star
1 Star

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No complaints about the accomodation or meals   0 , Australia, Sep 2012
Thanks Georgie and Global journeys for helping us experience our Europe Tour. We had a wonderful time and would highly recommend it to anybody who wants to experience as mush as they can in 17 days. Firstly our Tour Director Emile, and coach driver Angelo, know their business and do it well with precision, we cannot complement them enough. Trafalgar ...read more Tours have done a wonderful job putting together the itinerary. We did do all the extras bar 1, and would highly recommend them to anybody. Highlights would have to be Amalfi Coast, Italy. We loved Positano and Sorrento. For a low cost tour, we had no complaints about the accommodation provided or meals, they were to a high standard, and perhaps higher than we expected. Once again thanks Georgie for our memorable experience, cant wait to do another tour in the near future!
It ticked all the boxes   1 , Australia, Sep 2012
The Italian Scene tour was great. It ticked all the boxes. I am the type of person that when I travel I pick one country and by the end of the trip I want to be able to say 'I never have to go back to that country as I have seen / done everything I wanted to so onto the next country'. I can definitely say that after doing the Italian Scene Tour. I can ...read more make that comment and now head to the next country. Without this tour I would still be in the queues waiting to get into major tourist sites example Vatican Museum and Colosseum. Plus the booking experience with Frances was excellent. I am a tough judge on anyone doing my travel bookings as I previously worked for over a decade in Corporate Travel as a Senior International Travel Consultant, as I was expected to give high customer service I do expect this and Frances exceeded this. Her customer service is of the highest level.
Will definitely be booking again through Global journeys   2 , Australia, Aug 2012
What can I say I just loved this tour. I meet some fantastic people and everything about the Britain and Ireland Delight tour was wonderful the food, countryside the people. I can honestly say there really is nothing to grip about our tour director was great, very knowledgeable (we saw a lot in the eight days) and a very lovely person nothing was too ...read more much trouble our bus driver very capable. For someone who has not travelled on a plane or visited another country since she was a little girl (I am nearing fifty and this was my first tour overseas) I was soon put at ease the way everything just fell into place and no worries at all. I have to give thanks to Yvonne at Global Journeys, for it was her that put my mind at ease and answered all my emails (and there were many). I personally would recommend this tour and will definitely be booking again through Global journeys.
Recommend to anyone interested in learning about UK   0 , Australia, Aug 2012
Excellent planning, hotels and food wonderful. Scenery and entertainment out of this world. Can recommend to anyone interested in learning about history of the UK or just generally touring around.
I am so glad I went on this trip   1 , Australia, Aug 2012
I am so glad I went on this trip, thinking now how I should have gone for longer. That's okay because I am thinking of booking another in the coming year (longer). I could not have asked for a better time thanks a bunch for all your help it made the trip so much easier.
Good pace and was not too rushed   1 , Australia, Aug 2012
I found that the tour took a good pace and was not too rushed. The tour guide and the driver were friendly and pleasant and we had a fairly good bunch on the tour. The only criticism I would have would be that the 'expectation' to pay tips to both the tour guide and driver should have been made clearer from the outset or added to the cost of the tour. ...read more (Ed. There is an option to prepay tips if you'd prefer. Based on your feedback, we will make it clearer on our website to ensure our future clients clients know they have choice. Thanks for your feedback.)
We experienced so many highlights   1 , Australia, Aug 2012
We went on two tours - the first from the 22 August to the 29th August in the UK with Trafalgar tours and then on the 1st September to the 15th September to Europe with Cosmos. We thoroughly enjoyed our tour in the UK and Andrew Thomson our tour guide was a great communicator and very knowledgeable regarding the 'heritage' focus of the tour. Our 2nd ...read more tour was to Europe with a focus on Italy. It was really wonderful and again our tour guide Ilke was excellent. We experienced so many highlights. Thankyou to all concerned.
Exactly what I needed   6 , Australia, Aug 2012
The Trafalgar 12 day 'Britain and Ireland tour' was exactly what I needed to start off my 2 months around Europe. The group was an older age group which meant for more sightseeing and an overall excellent cultural rather than a party experience. The tour director Steve Morris was excellent and the driver Glen made the journey safe and without a scratch. ...read more Quite exceptional considering the narrow streets of Britain in a 52 seat coach. Excellent and would recommend to everyone wanting a cultural journey through Britain and Ireland.
It gave me a taste of Italy in my designated time frame   0 , Australia, Aug 2012
My tour guide was excellent. He shared his knowledge of historical Italian religion and politics as well as the best tourist spots including shopping spots and shopping hints. He has a great personality and had us laughing all the way around Italy. The tour was perfect for me, it gave me a taste of Italy in my designated time frame. I loved the sites ...read more I saw and took up most of the optional tours which I thought were well priced. Our tour guide told us along the way to not go home with any regrets - I listened to him and will cherish the items I brought home that will remind me of a wonderful trip for the rest of my life!
Quality at an affordable cost   2 , Australia, Jun 2012
Georgie Walpole, my consultant was amazing in all my communications - prompt, honest, upfront and courteous. Could not have asked for more. Travel Director, Jeff Allen of Trafalgar Tours was very knowledgeable, meticulous, friendly with a very good sense of humour. Made sure everyone on the tour knew the next day's schedule and made sure to count the ...read more number of people to ensure 'no one missing without info' before the coach left for another destination. The accommodation was 1st class however a bit away from city centre. But this is to keep the costs down. And also where is the time & energy left to enjoy CBD proximity? I will recommend Global Journeys to all of my friends. This is a mob one can rely on for quality at an affordable cost.
Excellent guide, thoroughly enjoyed the tour   0 , Australia, Jun 2012
I thoroughly enjoyed the Trafalgar Italian Scene tour. Our tour guide Antonino Cacace made it fun and interesting with his sense of humour and local knowledge. He memorized our names very quickly and made sure all the tour participants met and mixed together and enjoyed themselves.
We would not hesitate to do it again with Trafalgar   0 , Australia, May 2012
We were very happy and things went according to plan. The guide was very experience and the information given was always interesting and relevant to our visits. The group we travelled with were very friendly and courteous and punctual (the majority were Australians). We would not hesitate to do it again with Trafalgar.
Overall an excellent experience   1 , Australia, May 2012
Comfortable bus, good tour guide and, well planned tour. Accommodation was ok to very good- some of the hotels were clean and comfortable and others were very good. None of the hotels were terrible. Overall an excellent experience.
We would recommend highly   0 , Australia, May 2012
A great tour that we would recommend highly. The Tour Guide was superb and the accommodation first class. We saw a lot of Italy in the time frame which we would have struggled to see touring by ourselves.
Fantastic tour   0 , Australia, Apr 2012
So much better than what I expected!
Great tour!   0 , Australia, Dec 2011
Great tour! Very experienced staff who made the trip very enjoyable.
Very pleased with the way tour was conducted   7 , Australia, Oct 2011
We were both very pleased with the way in which the tour was conducted and the places that we saw. We thought that we would be 'in' some of the places. ie in Rome city however it was possibly best that we were located outside of the cities. I just think that needs to be better understood prior to the tour and obviously the reasons why you would not ...read more want to stay in the heart of some of the bigger cities (apart from the additional costs). The tour guide and the bus driver were both very good. The tour guide obviously has to handle a lot of different personalities including ours, and she handled this really well. We felt that there were some people within the group that should not have been on this type of tour as they had real difficulty with walking. Once again the tour guide assisted them quite well but it did annoy ourselves as well as other members of the group as it was very well spelt out that walking would be required with the tour. The tour guides knowledge was exceptional, she provided us with a lot of info not only on the guided tours but as the bus was driving. Some of the meals at some of the hotels were very basic, the best meals were where we paid extra and they ended up being great nights. Personally we would pay a little more to get a better evening meal. A couple of the hotels were located in areas where you could not go out and shop or buy anything, nothing wrong with the hotels but you could not do much else in these locations. Might sound as though we are complaining a lot but this is not intended, as stated we really enjoyed the overall tour and the people that we met. It was a very good group. I found Yvonne to be extremely helpful with providing all details re the tour and also with a number of questions that I had. We got a response very quicky and it made the tour hassle free, thank you. We would definitely recommend using Global Journeys for anyone going on a tour, very professional.
I was the only solo traveller, and was made very welcome   2 , Australia, Sep 2011
I had a wonderful time, although very tired at the end as it seemed to be go, go, go. We had lots of free time, in some places it was too long in others too short. Unfortunately most of Europe was having an Indian Summer which caught all of us out as we had packed for cool to cold weather so my suggestion would be to suggest to any other travellers ...read more doing this tour at this time of the year packing for all kinds of conditions eg. 1/2 & 1/2. I met some wonderful people from a wide range of backgrounds and seeing that I was the only one travelling alone I was made very welcome and never left out of anything and they all looked after me even though I was quite capable of doing so myself, I just let them look after me. The bathrooms in a few of the hotels were a bit on the small side especially for those travelling as a couple but I was fine. The food was delicious and definitely too much (3 course meals each night). I have one complaint is that sometimes we arrived at our hotel late and only had time to put our carry-on luggage into our rooms before having to head to the restaurant for our dinner, some of us would have liked to have time to at least freshen up a little before having to go to dinner. I'm not sure what Trafalgar can do about that situation. Apart from the bathrooms, weather and arrivals at the hotels, as I said before i had a wonderful time and would recommend this tour.
Our entire bus journey was fantastic   0 , Australia, Sep 2011
The tour leader Annette Suttie was full of information on every place we called into and all the sites and extras were just great. The coach driver that we had was an Italian his name was Pino Bastiano and with him in charge we all just had such a relaxing journey as far as we didn't need to worry about his driving, he was just so good. Meet lovely ...read more people and we just had a great time. If I could have one small bitch it is that the hotels don't have tea and coffee facilities in Europe and also an iron.
Unlikely to recommend Trafalgar in the future   2 , Australia, Sep 2011
I will start with the positives - the quality of the hotels were very good for the price we paid, as were the included meals and breakfasts. The included tours were also good and the local guides were excellent. The optional extras were quite expensive and cost us an extra EUR1400, however we did enjoy them all so can't really complain. We found the ...read more tour director to be quite condescending and seemed to treat the passengers like children - even Georgia (9 years old) commented at one point that she felt like we were being treated like babies. I understand that a lot of people who go on tours are first time travellers, however being treated this way didnt leave a good impression. The coach was extremely cramped down the back where we ended up for the majority of the trip (in fact Georgia spent 3 days on the back seat because the tour director seemed to play favourites with some people and wouldn't enforce a seat rotation with them). This makes us highly unlikely to recommend Trafalgar in the future.
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