Costsaver Reviews
The 289 Costsaver reviews listed below are from past clients of Global Journeys that have travelled with Costsaver. Each review has been individually verified by our team.
The 289 Costsaver reviews listed below are from past clients of Global Journeys that have travelled with Costsaver. Each review has been individually verified by our team.
The tour itself was excellent however the accommodation was not of the best quality in both Seville and Barcelona. The hotel in Seville was horrendous and had a broken toilet , this was after we had been moved due to the room air conditioner leaking. The hotel in Barcelona was beautiful however it was over an hour outside of the city with very poor read more public transport in the city it was difficult ( especially considering we had so much free time in Barcelona).
A great time! A professional, fun loving and caring Tour Director makes a world of difference! Enjoyed this tour immensely.
If our hotels are going to be out of town, then I would rather them be further out of town but with better amenities than just far enough to make visiting town difficult but with poor amenities. Also, every hotel should be family friendly. In some hotels they were obviously a cramped two-person room made even more cramped with an extra bed for a child. read more In Pompeii (which for me was going to be the highlight - it's the whole reason we picked that tour) the coach driver got lost and we turned up 30 minutes late. The local tour guide very clearly cut down our time in Pompeii because he had other tour groups to cater for. So we spent ages just sitting outside the ruins drinking orange juice and doing nothing. Then when I get on the coach again I found out that a few of the other tour passengers got to go back inside and look at the ruins during this time. No one told us. I was very upset as was my family. These things aside I loved the tour, but it does upset me that the key thing I wanted to see on the tour was ruined.
Everything on our bucket list was ticked off! 8
European Cavalcade
Fiona & Corey, QLD, Australia, Sep 2015
Our European Cavalcade experience really was the trip of a lifetime. Everything on our bucket list was ticked off!! We had a fantastic tour guide, Esther and very safe driver Mario. They contributed to a very memorable trip. We saw a lot more in 18 days than we would have expected. We skipped queues, and were at places early enough to see what was important read more before the huge crowds. We did nearly all the optional tours which we recommend because then you experience everything there is to do in that location. The pace was great. We went as a family with teenage children and had plenty of free time. It is surprising how much free time you have to relax or explore on your own. Esther was very knowledgeable, informative and helpful, and we learnt more on this trip than we did in all our years of school! Mario kept the bus impeccably clean and we felt safe with his driving. The accommodation ranged from average to fabulous. We always had a comfortable bed and clean room/ensuite. The included meals were good, and the optional tour meals were exceptional. The group we travelled with all got along and have each become friends and we hope to keep in touch. Overall we highly rate this tour and would do it again and again.
Pleasantly surprised by the organisation 4
Glimpse of Europe
Sally Hoskins, VIC, Australia, Sep 2015
We knew this was a quick paced tour but still pleasantly surprised by the organisation and efficient way the tour was done. We travelled vast distances in a few days, saw so many exciting things and the coach was extremely comfortable. We were taken to interesting places and shown hidden treasures - had fun though in some places a bit rushed due to read more time constraints. The only suggestion I have is that if we could have had the list of optional trips when we booked the tour? Some of us missed out on some optional tours due to other tours that we pre booked for the free times, others had to forego pre booked tours to go on some optional tours. The tour director Ashley Burton Brown was very informative, patient but efficient and fun! Georgie Walpole at Global Journeys was a great help with our two bookings - Britain & Ireland Panorama & Glimpse of Europe. Without Georgie's help we would probably have looked elsewhere.
Generally a well organised and enjoyable tour. Hotels were generally of good quality, however the location of some were too distant from main centres which limited touring of these areas.
Excellent overall! Great value for money. The packaged tour is very well planned, organized, resourced and executed. The tour director was very knowledgeable and an experienced tour manager. The other two team members, i.e. driver and butler, were also very good. Also, Emily Cran of Global Journeys was extremely helpful and provided prompt support during read more our planning and booking process. Looking forward to our next tour with Trafalgar. Highly recommended to prospective tourists - both Trafalgar and Global Journeys - well done and thank you.
All went extremely well and it was our first time with Costsaver instead of the more expensive Trafalgar tour, but we found there is only a small difference in the tours so will be opting for Costsaver in the future.
Great tour although we had VERY Hot weather 3
Best of the Balkans
Don & Edwina Litster, VIC, Australia, Jul 2015
We had a great tour although we had VERY Hot weather. We realised it was summer but travelling from Melbourne's 8c to high 30c to 40c was a bit of a shock. Trafalgar were again very good and our Tour leader Gasper was excellent. Arrived back home Fri 7th Aug after spending time in UK with family. We are pleased all went well.
Very good, though would prefer more stops 4
Highlights of France
Faye & Trevor Scorer, WA, Australia, Jul 2015
Very good, though would prefer more stops, i.e. less time at stops but more stops to match the time set aside for stops.
Great tour of England and Scotland. I was not presented with my Trafalgar pack when I arrived at Ibis, so was not sure on tour start time. After breakfast next morning I went to reception and there was a Trafalgar rep in lobby, so was a little rushed to get my suitcase down to go on coach. Accommodation was for the most part excellent, except in Glasgow read more my window on 6th floor faced a brick wall, so no view at all. Disappointed! Other than those small hiccups, the tour director was extremely knowledgeable, and tour excellent. Thank you.
Tour director was a very confident professional 3
European Experience
Irina Pooe, WA, Australia, Jul 2015
Thank you very much! Especially I appreciate that I got solo accommodation despite the fact I had bought a share room. And the tour director was a very confident professional and took care of all of us during whole trip.
The tour was the best way to see Europe with an experienced tour director who made sure all arrangements for accommodations and excursions happened seamlessly. Stress free and enjoyable, would highly recommend Trafalgar tours and will certainly be taking another Trafalgar tour in future!
Tour was lengthy, no WiFi in coach 8
Gary & Joan Sarginson, NZ, New Zealand, Jun 2015
The tour was lengthy, some very long days, and then to go out to dinner and bags not arrived in rooms. Some specialist tours the guide spoke broken English and felt didn't get the full benefit of experience. We needed American dollars for Belarus visa, would have been easier if taken these from NZ. No WiFi in coach although told there would be.
So many incredible places in such a short time 4
European Cavalcade
Anna Fedorchenko, NSW, Australia, Jun 2015
We saw so many incredible places in such a short time. Tour organisation was exceptional - after experiencing many things together with the group we still got to have free time for sightseeing, relaxing, or shopping! From chilly and conservative Germany and Austria to bright and crazy Italy and romantic France, this trip was unforgettable.
We chose Global Journey's 'Jewels of Italy' 7 day tour as it hit many of the right notes for us. I had always had a desire to see and experience Italy, but had the language barrier of only speaking English; my husband on the other hand had never been overseas and also did not speak a second language. This is why we initially decided a guided tour would read more best suit our situation. Our tour guide Tony was fabulous! We were surprised initially that our guide was Australian as well, but had the added insider knowledge of Italy, having moved, lived, breathed the Italian life for over 20 years. This tour, covers a lot of things with the guide and provides plenty of free time to experience things on your own terms. We did opt to do all the optional activities to make sure we saw and made the most of everything. Even with all the inclusions, it was still an amazingly great price for what we experienced and will treasure for the rest of our lives.
The only negative, which was out of the control of Global Journey's and Trafalgar, was one of the accommodation locations/hotel itself. Due to a fashion event in Florence, we were unable to stay in the brochured hotel due to hotels overbooking for the event. As a result, the hotel we did end up in was well away from anything and had recently been taken over with a rushed opening to accommodate for the fashion event and a grande prix. So it was disorganized, the European adapters purchased in Australian stores were no longer compatible with their power points (they have been made slightly slimer), no wifi, tasteless food, and inexperienced staff. I did try giving them benefit of the doubt, giving their circumstances but would strongly advise against Trafalgar to use that location as a backup point in future (even Tony the tour guide was very embarrassed about the accommodation and kept apologizing on behalf of himself and Trafalgar). Don't expect 5 star experiences...however saying that, I didn't feel like we had a cheap tour, it felt very luxurious for what we could have gotten. Will happily use Global Journey's again.
The only negative, which was out of the control of Global Journey's and Trafalgar, was one of the accommodation locations/hotel itself. Due to a fashion event in Florence, we were unable to stay in the brochured hotel due to hotels overbooking for the event. As a result, the hotel we did end up in was well away from anything and had recently been taken over with a rushed opening to accommodate for the fashion event and a grande prix. So it was disorganized, the European adapters purchased in Australian stores were no longer compatible with their power points (they have been made slightly slimer), no wifi, tasteless food, and inexperienced staff. I did try giving them benefit of the doubt, giving their circumstances but would strongly advise against Trafalgar to use that location as a backup point in future (even Tony the tour guide was very embarrassed about the accommodation and kept apologizing on behalf of himself and Trafalgar). Don't expect 5 star experiences...however saying that, I didn't feel like we had a cheap tour, it felt very luxurious for what we could have gotten. Will happily use Global Journey's again.
It was very fast paced, We loved the trip 4
Gayle, NSW, Australia, May 2015
We loved the trip. It was very fast paced. Our tour guide John was excellent and very informative. I would highly recommend this trip to anyone that has not been to Europe before as a preview so they can decide if they'd like to go back and explore more. Great trip!
Truly wonderful trip, great value for money 6
Highlights of France
Sandra Wallace, NSW, Australia, May 2015
A truly wonderful trip - great value for money. Our guide Giovanna gave us a great commentary along the way and was very organised. The coach was new & very comfortable and had included wifi and power outlets for charging our electronic devices which was a bonus. All accommodation was clean & comfortable with free wifi at every hotel although a little read more slow in some hotels. If Trafalgar Costsaver is the 'budget' option I'm not sure what else you'd need by paying more. This was my first Coach Tour experience and I'll be going again - I'm sure I did more and saw more than if I'd travelled independently. Yvonne from Global Journeys who organised my travel was very helpful and answered all my queries promptly either by phone or e-mail.
I think there is so much to see in Edinburgh that the accomodation should be there not Glasgow, spend a half day in Glasgow and two in Edinburgh, 4 hrs is not enough time to see anything. A night in Belfast would be good, not just a drive thru the City. Dublin to see a lot you need at a full day, there should be enough time in Windsor to some exploring. read more It really is just a sightseeing tour. On the whole we loved the trip, to get a taste to go back and tour by car.
Costsaver experience was exceptional 4
European Experience
Annette F & Terry H, QLD, Australia, Apr 2015
I would recommend Trafalgar tours to anyone, Costsaver experience was exceptional, although fairly fast paced. The optional excursion experiences made the holiday and recommend travellers to budget and take advantage of these.
