What is the difference between Trafalgar's First Class and CostSaver European tours? When can I expect to get my travel documents & itinerary?
Both provide exceptional value for money, with the same professional service of a Tour Director and Driver and comfortable coaches. First Class tours include First Class Hotels, buffet breakfast daily and more sightseeing inclusions. CostSaver hotels are guaranteed Superior Tourist class or better and continental style breakfast daily.
How many people will be on my trip?
Travel documents, including any air tickets, tour itinerary, hotel lists, and helpful hints and other information are sent approximately 20 days prior to your tour departure. Your Global Journeys Travel Advisor can organise these earlier if you are travelling before your holiday starts.
Will I have free time?
You'll find an average of 40 to 45 guests on trips throughout Europe, and a maximum of 52 guests on trips throughout the United States and Canada.
What are the coaches like?
Each itinerary offers the perfect balance of downtime and discoveries. We also give you the opportunity to tailor your trip with Optional Experiences. You might choose to enjoy some of the best seats in the house at the world-famous Moulin Rouge in Paris. Or maybe take a magical early-morning balloon ride over the Napa Valley. Trafalgar's At Leisure tours offer a more relaxed pace, with later starts and longer stays in each place.
Are the hotels air conditioned?
We pride ourselves on having the finest fleet of fuel-efficient, fully air-conditioned coaches – all with reclining seats and on-board restrooms. The high vantage point from your coach's window means you can take in all the glorious scenery, whether it's a vast rural landscape or an urban city centre. We also have on board WiFi.
Can I book a group of friends?
We select our hotels for their quality, impeccable service and comfort, with the majority of them having air-conditioning. Few hotels in the northern Alps or Europe have air conditioning due to the colder climate.
What is the single traveller supplement?
Global Journeys take the hassle out of booking a group holiday - and we offer some great discounts for five or more people. Groups of five to eight people will receive 5% off the land-only part of their trip, and larger groups will save even more.
What if I have special dietary requirements?
If you prefer the privacy of your own room, you can opt for our single supplement. The cost will depend on your trip and can be found in the pricing section of the itinerary. On many of our trips we offer discounts on the standard single supplement. If you'd rather not incur the additional expense, consider our single traveller room share option. We'll accommodate you with a fellow guest of the same gender, on a twin-bed basis.
What is Gold Seal Protection?
We can accommodate guests who are vegetarian and can assist with diabetic, gluten-free and other medically-recommended diets. Please advise us at time of booking. Unfortunately, we're unable to supply meals in accordance with strict religious requirements. We can't provide salt-free, Kosher, Halal, requests for specific dietary supplements such as soya milk, and high protein or low-carb meals.
Gold Seal Protection is designed to provide you with peace of mind. For $99 per person, should you choose to cancel your guided holiday for any reason, prior to departure, Trafalgar will refund your deposit and/or guided holiday payment.
Gold Seal Protection must be paid with the deposit and cannot be added at any later date. If you wish for us to include this protection in your quote, please let us know when enquiring with us.
How much luggage can I bring? Are tips included?
You can bring one suitcase per person with the dimensions of 76cm x 46cm x 25cm (30" x 18" x 10") and weight not exceeding 23kg (50 lbs) due to the limited space on the coach. You can also bring one piece of hand luggage, provided it is small enough to take on the coach and does not have telescopic handles. All baggage handling is provided at no extra charge. One suitcase per person will be brought to your hotel room.
Will I need to pack formal clothes?
We'll check you in, look after your luggage and take care of all hotel porterage, tips and gratuities - whether it is for restaurant staff, chambermaids or porters. The option to pre-pay gratuities for the Travel Director and Driver is available. Please request this at the time of enquiry and your Travel Advisor will include it in your quote.
This will depend on not only your personal preference, but the destinations you're visiting and the time of year you'll be travelling. We'd recommend bringing at least one smart outfit for special evenings.
What are Optional Experiences and when can I book them? Will I need electrical adaptors?
We realise that everyone likes some time to themselves, which is why we've left free time on all of our itineraries. If you want to get the most out of your destination, our Optional Experiences let you tailor your trip. Your Travel Director will tell you about all of the Optional Experiences available on the first day of your trip. Payment can be made by credit card or cash.
Will I be able to get laundry done?
Electrical plugs and outlets differ throughout the world. We recommend bringing a universal travel adaptor that's suitable for the countries you are travelling to.
Is there seat rotation on the coach?
Most hotels do offer a laundry service and in some cities Laundromats are also available. However, it's sensible to try and pack enough clothing to avoid having to do laundry, as it can sometimes be costly or inconvenient.
What if I become ill on my trip and am unable to continue?
Yes, your Travel Director will implement a seat rotation system, whereby all guests will rotate their seats on the coach daily. This allows for everyone to experience the spectacular views from different seats, and you'll have a better opportunity to get to know your fellow travellers.
Your Travel Director will assist you with a doctor's visit or hospitalisation should you require. Trafalgar has a dedicated Customer Care Department in Europe, or our Operations Department in the relevant country will contact you to offer assistance and advice, coordinate with your travel insurance company and keep in touch until you are able to re-join the trip or return home. This service is included in the cost of your trip; however it is not a replacement for travel insurance, which we strongly advise you to purchase.
Airport Transfers in Europe
All Trafalgar guests receive complimentary arrival and departure transfers by shuttle coach on the arrival and departure day of their guided holiday at specified times. Any guests whose flight times do not coincide with the shuttle coach transfer timings may choose to book and purchase a transfer. Additionally, guests arriving before or leaving after the scheduled holiday may also book and buy a transfer providing they also purchase the additional pre and post holiday hotel night(s) through Global Journeys & Trafalgar. Airport Transfers in East Med
Trafalgar is pleased to offer complimentary airport transfers at any time either on the first or last day of the holiday or on other days in conjunction with pre and post trip accommodation booked through Global Journeys & Trafalgar. Transfers in London
Transfers can be expensive, particularly between the airport and your London hotel. Trafalgar has negotiated special group transfer rates from London's Heathrow Airport to the door of your Trafalgar London hotel - $75 per person per single trip to/from Heathrow Airport. For passengers flying into London's Gatwick Airport, Global Journeys & Trafalgar recommend the Gatwick Express, for details visit the Gatwick Express website at: www.gatwickexpress.com Trafalgar's Transfer Terms & Conditions
- Global Journeys provides detailed flight information to Trafalgar no fewer than 21 days prior to departure. Once transfers are booked they cannot be changed.
- For London arrivals, you must stay at a London hotel booked by Trafalgar on the night of arrival and the night prior to your departure date.
- Trafalgar only includes one inbound and one outbound transfer.
- In the event of flight delays outside of Trafalgar's control, the transfers will be deemed to be cancelled.
- All transfers are based on group transfers. No refund is therefore available for missed transfers, or passengers not using this service.
- In the event of unforeseen events (such as road or rail works, strikes or demonstrations), Trafalgar will not be responsible for delayed or cancelled transfers.