Cosmos Tours

Canadian Masterpiece with Alaska Cruise Reviews

92 Canadian Masterpiece with Alaska Cruise reviews from past travellers that booked with Global Journeys.
4.67
AVG. RATING 4.67 / 5
92 Reviews
5 Star
70%
4 Star
28%
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1 Star

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Right from the word go, it all went well 3 , NSW, Australia, Jun 2015
Thank you for arranging our trip, it was lovely. Right from the word go it all went well. The accommodation was great, comfy beds, and quite large clean rooms. Vancouver was a lovely city with flowering trees and magnificent flowering hanging baskets everywhere. Plenty to see and do.
The Rocky Mountaineer was great, good seats, great viewing ...read more and great meals. Our bus guide was very informative with a good sense of humour. The scenery was magnificent throughout, hard to surpass. The towns we stayed were pretty with lots to see and do. Our Alaskan cruise was also lovely with comfortable cabin (great we had the balcony), meals were top class and no rush or hurrying, it was totally relaxing. The excursions were great, though would recommend the whale tour (which we didn't take) they saw about 16 whales. All up it was a very relaxing tour, we would certainly recommend it to anyone wanting beautiful scenery and a relaxing time. Thanks again.
A must do for everybody 4 , VIC, Australia, Jun 2015
A must do for everybody, as we've travelled quite a bit over the last 25 years. Luckily for us we had perfect weather for June (16c to 25c on average, but Kamloops & Vancouver usually warm), although a bit warmer than expected in most places (most of the time OK in shorts/jeans & shirts). Our tour guide Vedrana and driver Kong were both exceptional. ...read more We also had a great bunch of people in the tour group, ranging ages from 40 thru 75. The scenery is spectacular (like you see on the TV ads, or even better in real life), with far too many highlights to name. The Rocky Mountaineer was a fantastic 2 days (Silver Leaf was excellent). Some obvious must do, is Whistler Peak-to-Peak Gondola, socialise with your tour group, as there is great food and good times awaiting. Just be mindful that there are early morning starts (on the road by 7/7:15am), and a couple of times where your luggage goes out the night before, so have a backpack handy.

Ideally ensure you're well rested prior to the trip, and doing the Alaska Inside Passage at the end also allows you to catch up on rest. General feedback that they are addressing is 2 of the hotels are not up to scratch, and a couple of them had diy laundry facilities as did the Ship - handy to know. The Ships typically being USA, the food is orientated towards that demographic, typically salty & very sweet, but you can steer clear of those with other options. Ensure you have your Visas all done for both Canada & USA - allow a lot of extra time before you book/leave if you're not on the ESTA waiver! We would be more than happy to do a similar trip again in a couple of years, maybe in Autumn would be great (and ride a Harley on the Icelands Parkway). Get out and enjoy what the world has on offer!
Very satisfied with the trip 0 , QLD, Australia, May 2015
Name tags would have been good just to make meeting and remembering names a bit easier. Overall Penny and I were very satisfied with the trip. Going into Goldleaf on the Rocky Mountaineer made all the difference and the outside cabin on the Alaskan cruise was another good choice. Elaine our tour guide was very good, a wealth of knowledge with a rather ...read more large task of looking after a huge diversification of people. A bit more leg room on the coach would have been nice but overall it was ok.
Would have loved to have spent longer in each place 0 , ACT, Australia, May 2015
My lower comment for tour pace is I would have loved to have spent longer in each place. I realise that would make it much more expensive. For example I didn't see Banff when it wasn't raining.
Really good value for money and well paced 0 , QLD, Australia, May 2015
This tour is really good value for money. It includes all the iconic locations and activities. It is well paced with excellent accommodation and tour directors.
Couldn't have wished for a better tour 0 , QLD, Australia, May 2015
Absolutely loved the tour. Our guide Doug and bus driver Nelson provided outstanding service. Couldn't have wished for a better tour and brilliant value for money. I will definitely travel with Cosmos again.
Absolutely brilliant in all respects 0 , QLD, Australia, May 2015
This tour was better than we even expected, it was absolutely brilliant in all respects. We LOVED the Rocky Mountaineer, it was the highlight - an expensive addition but so worth it. Doug was our tour guide - the perfect host who knew just how much information to share and also have quiet times on the bus. Doug alone was the key to an outstanding experience, ...read more he is a genuine caring person - a true professional. Tour pace was perfect, the places we visited and the views were amazing. We saw a total of 15 bears in the wild in Canada as well as other animals. Accommodation was generally excellent, they need to improve the Banff hotel though as it was of a poor standard and not up to scratch. Global Journeys were excellent as was Cosmos - we wholeheartedly recommend this tour and booking company. We will use both these companies for future travel. We were genuinely surprised at the above standard and class of this tour given the budget price compared to similar tours and we do travel a lot. Thanks everyone!
Would recommend this tour to anybody 0 , QLD, Australia, May 2015
Would recommend this tour to anybody. We had two coaches with our tour and the one we were on was excellent, great bus driver who did his best to stop and show us the wildlife when it was seen from the bus. Our guide was brilliant and the group was a good mix of people with friendships made. Would certainly travel again with Cosmos and do Canada ...read more and Alaska again also.
Totally impressed with the whole tour 0 , Australia, Aug 2014
As you can see by my ratings I was totally impressed with the whole tour, the only thing I would change is that maybe we spend 1 less night in Vancouver and 1 extra night in Victoria. Our guide Doug and driver Nelson were first rate, Doug was very informative and helpful in every aspect and Nelsons driving was very safe. I certainly will look at booking ...read more with Global Journeys again in the future.
Had everything we expected and more 0 , Australia, Aug 2014
I would recommend this tour it had everything we expected and more, must travel goldleaf on train, fantastic. Michelle was very helpful especially after we had to change our travel dates. I will certainly use Global Journeys again.
Excellent value and tour guide 0 , Australia, Aug 2014
The tour was excellent value, and our tour guide Doug was extremely efficient and just a very good bloke. Nothing was to much trouble for him to help you enjoy your holiday. The accommodation was very good to excellent with the exception of the Sandman in Vancouver which was not up to standard. Georgie at Global Journeys handled our booking very well ...read more and was always quick to reply to any questions I might have emailed her. All in all a wonderful holiday with everything going like clockwork. I would not hesitate to use Global Journeys again.
We were very happy with the tour 2 , Australia, Aug 2014
We were very happy with the tour, on the whole, the train trip was sensational, and on the coach both the Tour Director and driver went above and beyond to make our tour happy, fun filled and filled it with so much information about the places we went to. The side tours were very good, especially the trip to the Taku Glacier Lodge, it was exceptional ...read more and we will treasure the memories. The only disappointment was that, try as they might, there were no bears to be seen except on a tour, but my daughter was able to secure a spot on one which guaranteed seeing them and she did. Several of our fellow travellers wanted to get onto this tour as well, in Ketchikan, but there were no further places. I recommend booking before leaving Australia. We enjoyed all the accommodation and our cabins on the ship were very satisfactory. Our main baggage was taken care of all through the tour and was there waiting for us in our room (cabin) on arrival. The amount of tipping required was a bit of a shock to us, averaging 15% which people should be aware of before they go. Other than that we were completely happy and would highly recommend it to anyone wishing to travel to Canada/Alaska on a reasonable budget. We are very happy with Globus/Cosmos and would definitely use them again if we travel in the future.
Everything about the tour was a awesome 0 , Australia, Aug 2014
We did a 19 day coach, rocky mountaineer and Alaska cruise tour called the Canadian Masterpiece. It was fantastic, we had a great experience, everything about the tour was a awesome. The tour director was John and he was very knowledgeable about Canada. The hotel accommodations were all in good locations. A big thank you to Michelle at Global Journeys ...read more for organising everything for us, even when we changed our minds she was great to deal with thanks Michelle! I would definitely book another tour with you.
Overall the holiday experience was very good 0 , Australia, Aug 2014
We and our fellow travellers going Redleaf class on the Rocky Mountaineer had a bad experience on the first day when the air conditioning wouldn't work in the carriage assigned to us. We were transported to Kamloops by motorcoach. This did not go down too well with most of the passengers. The claim was that there should have been at least one spare ...read more carriage set aside for such an incident. The Rocky Mountaineer did make monetary compensation. The air conditioning in the carriage was fixed for the second day of the journey to Banff. Apart from this hiccup the rest of the holiday experience was very good. We had a great travel director and a good group to travel with.
We would really recommend this trip 0 , Australia, Jul 2014
The Canadian Rockie Mountaineer Train trip was the highlight of the trip, excellent service, food and knowledge of the Canadian history. The coach journey was also excellent, John our tour guide was amazing,very informative and very helpful, a lovely man, we had a great time even though many of us came down with a flu bug. The ocean cruise on the inside ...read more passage was good also but I think by two weeks we were ready to come home. On the whole however we would really recommend this trip.
All in all an enjoyable holiday 0 , Australia, Jul 2014
We were happy with the tour & our tour leader was very informative and helpful. The coach driver was very accommodating stopping to allow us to view wildlife. I would have liked to have had name tags to assist with meeting new people at the start. I would have preferred breakfasts to be included but these are only small things. All in all an enjoyable ...read more holiday.
Cannot rate highly enough 3 , Australia, Jul 2014
I cannot rate the Canadian and Alaskan Masterpiece tour highly enough. The scenery was the best I have every experienced and I have travelled to many places in my time. I often read comments about your trips and people mention matters like the accommodation was a little out of town or not upmarket enough. People must remember that Cosmos never intends ...read more to give 5 star service. In fact, that's why I choose it. If I am staying in a place for a while, then I'm a 5 star girl, but not when I'm on the go constantly. We arrived at most places early evening, looking for a comfortable place to crash and without fail, every bed was super comfortable and the room always had great showers. Isn't that all that is needed? There were always plenty of places to eat or within walking distance, to obtain meals. A short walk into town is always great after sitting all day. I love the fact that no meals are included, because there's nothing worse than being 'mustered' into a reserved area of a restaurant and handed 'the set menu'. If I was travelling through a third world country, then I would definitely upgrade, but I cannot fault Cosmos. This is our second tour and I have nothing but praise for Cosmos and for Global Journeys. One thing I would comment on, is that when we were sent the red book with our itinerary, it was easy to miss the details of the cruise on the inner front page. We had to log on to the Holland America site and register. Many people did not see this and failed to do it. Perhaps draw future clients' attention to this. Well done Georgie. I would travel with you tomorrow if $ allowed it. I/we will be back.
What a magnificent trip! 0 , Australia, Jul 2014
What a magnificent trip! This was our 3rd trip with Cosmos & once again we loved it! Our tour director Vedrana & bus driver Gunther were so nice, so helpful & so good at their jobs. Saw some spectacular scenery & some beautiful towns. The Rocky Mountaineer train trip is a bit long because of delays with freight trains but still all good. The Vollandame ...read more boat trip was great!! Well done Cosmos & Michelle from Global Journeys.
The pace was fast but loved it! 0 , Australia, Jun 2014
Loved this Cosmos tour, our tour guide Elaine Wright was excellent. Will be hoping to do another tour with Cosmos in the future - the pace was fast but we manged - just loved it!
Outstanding tour 0 , Australia, Jun 2014
Outstanding tour, great fellow tourists, great value for money. Tour was organised very well, only downside was not having our details for the cruise sent through to cruise liner for online booking. (Ed. Thanks Marcia, I presume that's why you rated Global Journeys as 'average'? Just so you know, that was Cosmos' responsibility (as the Operator), but ...read more we are still very pleased you enjoyed your journey!)
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