Thank you for a wonderful tour 2Bronwyn Veale, Australia, Jun 2011
My touring experience with Trafalgar was unbelievable for one main reason - our Tour Director Brendon Bush - his talk to us at the beginning of the tour of his expectations of the group so that we could get the best out of the tour proved to be the best advice we could receive. By cooperating with the main one (never being late) it made for the perfect read more tour as no one was ever kept waiting for inconsiderate passengers. Introducing the concept of our bus being the 'love bus' was a positive outcome for all. By playing the song 'Love is in the Air' as the bus left each morning put us all immediately in a happy mood for the day. If there was any issue with a passenger, he discreetly dealt privately with it and attempted to rectify it as efficiently as possible. Brendon's knowledge of European history and his familiarity with all the places we visited was so impressive and wonderful to share with him. Many on our bus went on to more tours but I heard from 7 fellow passengers that although the next tour was very enjoyable, it wasn't the same without Brendon. My suggestion is that Brendon should be teaching other tour leaders his methods - he certainly has got it perfect after his many years working with bus tours. Our bus driver Marco was a very pleasant and courteous man and excellent driver. It was so good to be in a bus which was so beautifully presented and maintained, although the job was made easier for him as one of the rules was that we never brought hot food on board. Thankyou for a wonderful tour - my first visit to UK and Europe. (Ed: Review based on slightly different itinerary. Trip name and itinerary updated this season)
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