APT Tour & Cruise Reviews
The 475 APT Tour & Cruise reviews listed below are from past clients of Global Journeys that have traveled with APT. Each review has been individually verified by our team.
The 475 APT Tour & Cruise reviews listed below are from past clients of Global Journeys that have traveled with APT. Each review has been individually verified by our team.
Both Canada and Alaska parts were great. It is very hard to put out one thing cause everything was just wonderful. The group of fellow passengers were great and there was no trouble with anyone and the mix of people were great. Global Journeys were a great help with everything we need. Thank you so much.
We have had 8 overseas cruises and land trips and can say without doubt this APT Canada and Alaska 22 day holiday takes the cake. Cruise Director Willo Jones impressed with her knowledge of history and British Columbia and was most helpful in all aspects. A credit to APT. The APT staff on our Holland America cruise were excellent ambassadors. All in read more all a great trip made even more enjoyable by interaction between fellow travellers.
This trip was brilliant and the scenery was truly amazing. 3
Rockies Odyssey and Alaska Cruise
The Walker, VIC, Australia, Aug 2017
This is our first time with APT and would definitely travel with them again. Most of our accommodation was first class as was the beautiful food, great tour director (Jennet) and the driver (Mark) they really added to the enjoyment of the trip. We would have preferred a smaller tour group, however having said that the organisation went so smoothly, read more it really wasn't a problem. This is our first time with Global journeys with Yvonne and I would definitely book through them again as the service was excellent, nothing was too much trouble.
All went well, and according to plan. Happy with communication and arrangements. Perhaps a little more help in organising free time when docked would be helpful.
Enjoyable sightseeing of France 10
Van, ACT, Australia, Aug 2017
We enjoyed our sightseeing of France very much, but the cruising on AmaCello and AmaLyra itself was quite average. The majority of guests on both ships AmaCello and AmaLyra were from Australia. There were three couples from NZ and some from UK. The food onboard both the ships was about average. While AmaLyra provided better quality food, the service read more was much slower.
The Tour Director undertook his work well. We always enjoyed his port talks every day before dinner, discussing the activities for the following day. The talks were lively, entertaining and informative. We encountered some bad experiences, which we will describe briefly below, from the time we made the booking through to the end of our trip. We have travelled with APT 6 times, but now we are very hesitant to travel with them again.
Our tour booking included flights from Australia and back. There was a couple of months delay in APT issuing our air tickets after we paid for our tour in full. Our Global Journeys agent and us were all anxious that we might not be able to get tickets to fly. On check-in, our cabin on AmaLyra was not cleaned thoroughly. We had to clear rubbish left in drawers by previous guests. A few days prior to the scheduled special lunch on the Eiffel Tower, we got a letter in our cabin informing us that the lunch was cancelled because APT could not obtain tickets for it. In its place we were provided with a cruising lunch on the Seine River. APT blamed the Eiffel Tower Administration Office for the cancellation.
When we made the booking for the tour, we told APT that we did not want to go to the Moulin Rouge dinner & show which was part of the tour, so APT offered us 50 EURO per person to go and dine independently in Paris and we would receive that money from the Tour Director. The offer was documented in our Booking Advice and also re-confirmed by APT in their email to Global Journeys prior to our departure. When we spoke to the Tour Director about the offer, he had no knowledge of it and he told us that it was not APT's policy to make such an offer. However we insisted that the written offer should be honored. A few days after, the Tour Director advised us APT would honor the offer. Even though the issue was resolved eventually, we were not very happy with the whole situation.
APT fellow travellers and we had issues with the check-in and room cleaning at the APT Post-tour hotel in Paris, Hotel du Collectionneur Arc de Triomphe. The APT local representative in Paris, Rachel, is fully aware of the issues. Even though the hotel check-in time was 3PM, we considered ourselves more lucky than some others when we were allocated a room soon after 3PM. Some were still in the lobby after 5 PM waiting for their rooms to become available. However, our happiness was short-lived as we discovered that our room only had a sofa bed, not a proper bed. We did not expect to pay A$700.00 a night to sleep on a sofa bed. Rachel came to our room, took some photos to send back to APT and then spoke to the hotel about the room conditions. Fortunately, the problem was soon resolved and we were given a room with a proper bed. On the following day, we received a written apology note from the hotel. However, our problems with the hotel did not end there. Our room was not cleaned on the next day. We spoke to the hotel 3 times and also to Rachel without success. That night after dinner, we managed to have our dirty towels exchanged for some fresh ones, and to have shampoo and shower gel re-supplied. This was completely not acceptable for a five star hotel.
The Tour Director undertook his work well. We always enjoyed his port talks every day before dinner, discussing the activities for the following day. The talks were lively, entertaining and informative. We encountered some bad experiences, which we will describe briefly below, from the time we made the booking through to the end of our trip. We have travelled with APT 6 times, but now we are very hesitant to travel with them again.
Our tour booking included flights from Australia and back. There was a couple of months delay in APT issuing our air tickets after we paid for our tour in full. Our Global Journeys agent and us were all anxious that we might not be able to get tickets to fly. On check-in, our cabin on AmaLyra was not cleaned thoroughly. We had to clear rubbish left in drawers by previous guests. A few days prior to the scheduled special lunch on the Eiffel Tower, we got a letter in our cabin informing us that the lunch was cancelled because APT could not obtain tickets for it. In its place we were provided with a cruising lunch on the Seine River. APT blamed the Eiffel Tower Administration Office for the cancellation.
When we made the booking for the tour, we told APT that we did not want to go to the Moulin Rouge dinner & show which was part of the tour, so APT offered us 50 EURO per person to go and dine independently in Paris and we would receive that money from the Tour Director. The offer was documented in our Booking Advice and also re-confirmed by APT in their email to Global Journeys prior to our departure. When we spoke to the Tour Director about the offer, he had no knowledge of it and he told us that it was not APT's policy to make such an offer. However we insisted that the written offer should be honored. A few days after, the Tour Director advised us APT would honor the offer. Even though the issue was resolved eventually, we were not very happy with the whole situation.
APT fellow travellers and we had issues with the check-in and room cleaning at the APT Post-tour hotel in Paris, Hotel du Collectionneur Arc de Triomphe. The APT local representative in Paris, Rachel, is fully aware of the issues. Even though the hotel check-in time was 3PM, we considered ourselves more lucky than some others when we were allocated a room soon after 3PM. Some were still in the lobby after 5 PM waiting for their rooms to become available. However, our happiness was short-lived as we discovered that our room only had a sofa bed, not a proper bed. We did not expect to pay A$700.00 a night to sleep on a sofa bed. Rachel came to our room, took some photos to send back to APT and then spoke to the hotel about the room conditions. Fortunately, the problem was soon resolved and we were given a room with a proper bed. On the following day, we received a written apology note from the hotel. However, our problems with the hotel did not end there. Our room was not cleaned on the next day. We spoke to the hotel 3 times and also to Rachel without success. That night after dinner, we managed to have our dirty towels exchanged for some fresh ones, and to have shampoo and shower gel re-supplied. This was completely not acceptable for a five star hotel.
We were able to really get a feel for the Kimberley 2
Kimberley Complete
Mike & Penny, NSW, Australia, Aug 2017
The trip was excellent. We were able to really get a feel for the Kimberley. Food on the trip was excellent - better in the lodges than even Cable Beach. Walks were a little challenging due to terrain but always rewarded with a wonderful swim. A little downtime at the wilderness lodges would have been great but not at the expense of seeing all the sights.
We loved all of it. A highlight was the Tunnel Creek walk, with the assistance of two indigenous guides. They did a great job. The trip went without a hitch, except for one flat tyre. Not bad for 20 of us.
This was our 2nd APT tour having already done Vietnam and Cambodia. The tour was very well organised and nothing was too much trouble for our tour director Judy. The accommodation was of a very good standard and we certainly saw many beautiful places. The freedom of choice experiences were also very good. Still can't believe that I went zip-lining read more in Whistler. We also enjoyed the Rocky Mountaineer. The food was excellent but unfortunately the smoke from the forest fires detracted from some of the views of the Rockies.
It was a pretty "full on"" tour with a couple of pretty long days on the coach. Think that we really find the river cruising more relaxing but we wouldn't have been able to see and do all we did without this. Georgie form Global Journeys was very helpful with any booking queries we had along the way. Wouldn't hesitate to recommend both APT and Global Journeys.
It was a pretty "full on"" tour with a couple of pretty long days on the coach. Think that we really find the river cruising more relaxing but we wouldn't have been able to see and do all we did without this. Georgie form Global Journeys was very helpful with any booking queries we had along the way. Wouldn't hesitate to recommend both APT and Global Journeys.
A remarkable journey 2
Horizontal Falls and Kimberley Complete
Colin & Marylou, VIC, Australia, Jul 2017
It was an exceptionally well organised trip, greatly assisted by our wonderful driver/guide, Colman. The itinerary covered all the places of interest we wished to see and while very full, often with quite long days of driving, it was always fascinating and absorbing. The accommodation was generally superb, the food excellent.
Thoroughly enjoyed our holiday 2
Vietnam and Cambodia Highlights
Janet & Linton, VIC, Australia, Jul 2017
From the ease of booking through Global Journeys until our very last day in Cambodia our trip was handled professionally. Accommodation was superb wherever we were - on land, bay or river. Our tour guides were well educated in the local areas and very informative.
Top marks. Fantastic trip. Everything included, drinks, transfers and port excursions made it a very relaxed and easy. No hassles - great staff and shipmates. Definitely a great holiday!
Taste of the Kimberly 1
Mary Ellen & Thomas, VIC, Australia, Jul 2017
Our trip was really fun! Shane, the tour guide, provided outstanding commentary throughout the journey, which really added to our enjoyment and knowledge. The food at every meal was really good and Tom's dietary restrictions required were provided for, exactly as we had requested. I would have liked one more day on the tour, as it was quite a bit read more of driving on a couple of days. Our fellow travelers were all delightful and we really had a good time together. We'll definitely consider using APT again. Thanks for a great holiday.
Our Kimberley tour was exceptional. The area is stunning with fabulous rivers, waterfalls, scenery and weather. The accommodation and tour arrangements generally were great, meals very good although we put on a bit of weight. Walking in to some of the brilliant spots was a bit taxing but most definitely worthwhile to see such marvellous sites. We have read more traveled to places around the world, but would recommend the Kimberley trip to anyone who wishes to see some of the most magnificent places in the world. Global Journeys provided us with a great platform to do this trip. Thanks Madeline!
Overall a wonderful holiday. Amazing organisation by the Cruise Director and crew aboard - despite having to change ships half way through due to water levels on Danube River. Age level of guests was "up there", so probably not for those under 60. Would recommend this cruise to others. Our Global Journeys agent was very helpful and organised.
Some highlights for me were the helicopter flight over the Bungle Bungles, the Willie Creek pearl farm, also the Horizontal Falls day,none of which were included in the tour price. Also Zebedee Springs, the boab trees. The green oasis at Drysdale Station. El Questro Resort was lovely, The APT lodges were also very good, but I felt that maybe some of read more the menu's were a little ambitious.
Our driver gave us excellent attention including a few special treats. I felt it was a very long day for the driver, such rough roads, loading luggage, doing the lunches, while continuously answering questions. Some of the staff at Cable Beach Resort need a lesson in customer service. I didn't have any problem with my rooms, but some people did. To me it was an expensive trip, specially with the single supplement, BUT and amazing part of our country and well worth seeing, and I could only have done it on a tour.
Our driver gave us excellent attention including a few special treats. I felt it was a very long day for the driver, such rough roads, loading luggage, doing the lunches, while continuously answering questions. Some of the staff at Cable Beach Resort need a lesson in customer service. I didn't have any problem with my rooms, but some people did. To me it was an expensive trip, specially with the single supplement, BUT and amazing part of our country and well worth seeing, and I could only have done it on a tour.
Fantastic 2
Adam, QLD, Australia, Jul 2017
Touring through Eastern Europe was quite different to our previous trips in Western Europe. The countryside was just as beautiful but the towns and cities are very different. The recent history (WW2, communism, the civil wars) were thought provoking. The cruise ship and cabin were excellent. The staff were delightful. The local guides varied a little read more but most were very good. The cruise director, Florentin, was very professional and very interesting to get to know as we ended in Romania his home country. I cannot thank Jemma at Global Journeys enough for her help in organising such a great holiday.
What a treasure we have on our own doorstep 1
Kimberley Complete and Kimberley Coastal Expedition
John & Kym, QLD, Australia, Jul 2017
The Kimberley was just absolutely gorgeous. The colours are beautiful and there was such a variety of things to see. The trip required a reasonable level of fitness and was quite challenging physically at times, but this was all part of the adventure. And then, you could take comfort knowing you had a restaurant quality 3 course (or more) meal waiting read more for you at the end of the day, no matter how remote your location. The cruise was also excellent and a nice finish to the trip at a slightly more relaxing pace, with excellent daily excursions to shore by zodiac boats.
Our booking with Global Journeys was a pleasant experience and they were there to help us whenever we needed assistance with our booking.
Our booking with Global Journeys was a pleasant experience and they were there to help us whenever we needed assistance with our booking.
This was one of the most adventurous tours I have completed and I am glad I picked APT as they really take care of you all the way through the tour. The vehicle, the guide was excellent. It was hard going at times as we did more climbing than expected. Thank goodness I am reasonably fit. Highlights were the amazing sites we trekked too, the amazing read more waterfalls especially Mitchell Falls, and the food was excellent throughout. Much better than expected. I was very happy and sad when it came to an end.
Wonderfully exhausting holiday! Don't expect perfection but gee these guys come pretty close! Can't praise the crew and staff enough - always cheerful, attentive and helpful despite the long hours they work. Scenery and historic wonderment is beyond description and would go back and do it again tomorrow just to capture what I missed this time round. read more Thank you! PS. Shower a tad cramped and not having laundry included was very expensive and disappointing.
Well organized and pleasant river trip from Amsterdam to Budapest 3
Magnificent Europe
Rob & Catherine, VIC, Australia, Jun 2017
Our tour host was friendly, competent and hospitable. All the tour guides were friendly and helpful. We particularly enjoyed Ludmilla, our guide in Bratislava who has the driest sense of humor I have heard in a long time.
