The Canadian Rockies with Alaska Cruise Reviews

Thank you to Cosmos Tours, we had a wonderful time visiting all the beautiful scenery that Canada has to offer. Great weather and tour guide Peter and trusty bus driver in Steve. Great value for money and we will be back. Alaska cruise was also wonderful and more beautiful scenery to discover with great service and food awaiting each day.

The Cosmos coach tour section was fabulous! This was due to the Tour Director Sue Arnott & driver Steve. Sue was very knowledgeable about the area, history, best places to eat, local stories, etc & Steve kept on time & the bus in excellent condition. Sue really went the extra mile, suggested alternatives & enhancements to the tour, was a lot of fun, ...read more worked tirelessly to make sure we got to each booking on time & sorted out any issues promptly & without fuss. We were a bit disapointed the average age of those on the tour were at least 10 years older than us. Although most of the people were very nice, we would have preferred to be with people in their 40's, not late 50's up to late 80's! Accommodation was good except for Bow Lodge in Banff & Sandman in Vancouver - both were very average & Sandman had plumbing issues in our room. The Holland America cruise was quite disappointing. The average age was at least 20 years older than us. We felt there was a huge focus on selling & it was unclear what was included & what cost extra. The scenery was amazing but was forever being interrupted by the photographers trying to sell you a photo. We intend to advise Holland America about the conduct of their Art Auctioneer Lawrence who insulted us. We were surprised and annoyed we had to provide a credit card on registration with the expectation that we would spend $60 US pppd. We didn't even spend 1/2 that by the end of the cruise & we hadn't been advised by Global Journeys at any point. Tendering to shore in Juneau took 1.5 hr - way too much time. In all 3 ports it was sell, sell, sell so by the time we arrived at the last stop in Ketchikan we were very tired of store owners & their kids trying to pull us into the shop. Many of them were reluctant to give out the promoted 'free' jewellery & always, always tried to sell us something. For first time cruisers, we weren't very impressed & unlikely to take another one.

We had a fantastic tour through the Canadian Rockies with the most competent and pleasant tour director anyone could wish for. Vedrana went out of her way to ensure all tour members had the best trip with nothing left to chance, she was always on hand and very generous with her time. Our driver Derrick was an exceptional coach driver and also very pleasant ...read more and courteous. Our Alaskan cruise was just as good and there was nothing we were unhappy with, we enjoyed both immensely. Thank you Georgie for your help arranging this great trip.

Had a great time and met some nice people, scenery was awesome and tour guide was very helpful/knowledgeable. Will be back for another trip!!

Excellent tour and very good tour guide. We would like to do another one!