The Canadian Rockies with Alaska Cruise Reviews

We had a very good experience booking our trip through Global Journeys and this was our third time using their services. Georgie our consultant was very helpful and answered all our queries promptly. Our tour director, Serena Campbell, was excellent. Serena was very caring, organized, knowledgeable about the area we went and advised us on good restaurants. ...read more She also arranged unscheduled stops to give us the opportunity to take photos of beautiful Rockies area. We were lucky as we had a very good weather from day one until the tour finished. The cruise to Alaska with Holland America was smooth and enjoyable. The most memorable one is the Glacier Bay where we witnessed pieces of glacier broke off and fell into the water.

We had a fantastic tour director in Kacey, he was calm witty and full of information. Our driver Steve was a great driver and very careful. Banff , Lake Louise Sun peaks and Whistler were fantastic with great accommodation (Jasper was the only disappointment - the hotel was a big walk out of town and needs refurbishing but the breakfast was good). ...read more Steve and Kacey took us around the town to familiarise us with the places which was fantastic, Can't say enough about them they were fantastic. Holland American cruise was out of this world.

The Global Journeys booking process was great. The cruise to Alaska was very good but the ship was a bit too small to offer enough on-board activities. it will always be a good idea to check the average weather situation for any of the ports of call. We learned after the event, that one visited port was referred to as the 'rain capital of Alaska' (for ...read more good reason).

The land based part of the trip saw large portions of each day devoted to sitting in the coach. There will never be enough time for multiple excursions when the coach arrives in town at, say, 4 pm with departure the next day at 8 am (some days were earlier). There were a couple of very poor hotels with sub standard rooms.

I would recommend to all who would want to see beautiful scenery, experience the two great states of Canada and Alaska. There could have been some slight improvements eg. breakfasts offered. Another day around Jasper & the Rockies. More access/options with coach /guides on free time to see more. What a magnificent experience.

I had an amazing time. The tour director and coach driver were excellent. Really enjoyed this holiday. This was my second trip with Cosmos and both trips have been more than expected. Madeline at Global Journeys has been wonderful to me. I am not good with computers and she helped me out. Just checking out next years holiday! I'm sure it will be as ...read more great as the last two.

I would travel with Cosmos and book with Global Journeys again. We travelled at the right time of year, the weather was absolutely great, which made the scenery more spectacular with the snow capped mountains all the way. The Glacier Passage was the highlight for me. We had an excellent Tour Director, who was very caring, knowledgeable, cheerful and ...read more helpful. We had a lovely crowd, and everyone got on with each other all the way. We were lucky to see a Black Bear and her 2 cubs crossing the road in front of our coach. A couple of coyotes at the side of the road, and a couple of whales out at sea. All in all a very enjoyable trip of a lifetime.

Thank you Hannah for looking after our booking. Every thing went as smooth as silk. From making our payments to receiving our documents. Jennifer our Cosmos tour guide was excellent so was our coach driver Jeff. 51 people on the coach & no one was late ever. Float plane & Peak to Peak in Whistler was Magic. Maligne Lake & Spirit Island was very ...read more picturesque. Optional tour not to miss. Due to our hotel in Banff having a fire early in year we had 3 one nights in a row. Cosmos gave us a free dinner. What a great night it was. We went to a ranch had a BBQ, hay ride, country music & line dancing. Disappointed in cruise. Ports were full of shops & cruise ships. Glacier Bay was magic the best part of the cruise. Overall value for money yes. Beautiful photos of snow cap mountains & waterfalls for memories. Would I book with Global Journeys again. Yes Yes.
P.S.In Vancouver at Canada Place Fly Over Canada is a must!

Great tour especially through the Rockies - awesome views, great weather, great tour director and coach driver. Special thanks to Cosmos for extra-free visit to Boundary Ranch with free B.B.Q dinner. Tour Director Jennifer was exceptional with her guidance and superb knowledge of the region. Buchart Gardens were breathtaking. All-in-all an excellent ...read more tour.

Inside passage on Holland America was awesome-especially the Glaciers in Glacier Bay. Ship Vollandam considered a bit second hand but entertainment was good and food great. Consider that service fee requested was far too steep and would question if Holland America distributed total evenly to all employees. However, the sea tour overall was great. Thanks Jemma for your input which we consider was very helpful.

This tour was by coach from Vancouver all the way through the Rockies and back. We believe we saw more of the interesting countryside & smaller towns between Vancouver & Banff, with stops for morning tea, lunch and afternoon tea than if we had travelled by the Rocky Mountaineer train. The scenery through the mountains was beautiful. Lake Louise & Maligne ...read more Lake were still frozen over due to Spring being colder this year.

Our hotels were generally very good, only let down by the Sandman Hotel Vancouver and Marmot Hotel Jasper. Although no breakfasts were included originally in this tour, a complimentary breakfast was included for the 2 days we were at the Listel Hotel Whistler, which was a nice surprise.

Our tour director Sandra provided useful information on the major towns and their attractions we stopped at. We would have liked to have had more information about the history of the smaller towns, their people and what they do to make a living in some of these isolated areas. The coach used during the whole trip was brand new and our driver JP was excellent.

Our cruise to Alaska was on the Holland America Lines MS Volendam. Our cabin attendants were very friendly and efficient. Meals at dinner were interesting some nights, as the servings for starters or mains were quite small, although you could ask for seconds. The entertainment provided on the ship was ok. Disembarkation from the ship was well organised and went smoothly for us. Thank you to Madeline at Global Journeys for all her assistance with our booking and questions we asked prior to our departure.

This is our second time booking Cosmos tours through Global Journeys. Though we were not given the booking reference for the cruise before flying to Vancouver, however, our consultant Hannah was very helpful and immediately sent us the reference upon our request during the land tour so that we could do the online check-in and got our boarding passes ...read more on time. We were very happy with itinerary as well as accommodation. Scenery was breathtaking. Our tour guide Sibylle was very knowledgeable about the area, history, best places to look at, local stories, etc., that made our experience unforgettable. Our driver John was an experienced coach driver and also very pleasant and courteous. Will definitely book Cosmos through Global Journeys again in future.

We had a very good experience booking our trip on line with Global Journeys. Hannah our consultant answered all our queries promptly and reminded me of a few things like getting an eta for USA. Our bus tour was everything and more than we expected. Choosing late May to travel was a good time as we saw 6 bears and 2 grizzlies and many other wild life.We ...read more really enjoyed the short Ice explorer journey to the Columbia Icefield and later the gondola trip at Whistler. It was the last day the snow lifts were operating for the season and with recent snow overnight it was a lot of fun. The most memorable part of the cruise was Glacier Bay. Our cruise ship the MS Volendam slowly glided over the water to the glacier as the passengers stood silently in awe of the huge glacier and listened to the almighty crack as pieces broke off and fell into to water.

Great tour for us. Excellent guide. Enjoyed the time to 'do your own thing' if wanted, also not being locked into dinning options was good. Highly recommended for anyone not wishing for every last detail to be arranged. Tour was hard to fault!

An excellent value way to experience the beautiful Canadian Rockies. Our experience was wonderful. Cosmos were faultless, both our tour guide & driver, made our experience unforgettable. Will definitely book Cosmos again for value & expertise. Happy Aussies!

Most of the accommodation was great but hotel at Vancouver and Jasper were ordinary. The tour guide was knowledgeable but spent more time on selling paid excursions. We have travelled with Cosmos earlier but this time there was too much emphasis on selling paid excursions. Our experience with Global journeys was great! Emily was very helpful right from ...read more providing the quote. Your website is perhaps one of the best with lots of information a traveller needs. Great work! (Ed. Thanks Avtar, and it's official now - Global Journeys have just won 'Best Online Travel Agency' in Australia this weekend at the NTIA Awards!)

My husband and I had a wonderful tour with Cosmos including the Holland America cruise. Our tour director John Gargrave was a wealth of knowledge and lifted the tone of the tour to another level. He was polite, helpful and with his extensive knowledge the information he shared was both informative and entertaining. Overall the package from Cosmos was ...read more excellent value and an exceptional experience.

We had a wonderful time on our tour. Our tour guide Vedrana Ascroft was excellent. Nothing was too much trouble, she also had a smile and joined in the fun. Vedrana was very knowledgeable about every area we went to & could also steer us in the right direction for restaurants etc. We loved the 2 night stays in Banff & Whistler and felt that we didnt ...read more miss out on seeing anything as everything was so well covered. Jim our coach driver was great, we felt very comfortable with his knowledgeable driving and he was very co-operative when we spotted wildlife etc to stop and let us take photos where possible. We have been on two Cosmos trips now and would have no hesitation in booking another.

Loved the whole trip. Arriving in Vancouver a couple of days earlier was a great idea as it gave us time to settle in explore the city and get over the jet lag. Our tour guide Verdrana and our coach driver, Jim were a great team. Verdrana was very informative and Jim a real gentleman. We had a good group on the tour which made for a pleasant 13 days ...read more on the coach. The weather was amazing and so much beautiful scenery and lovely towns to see. Too many kodak moments to mention. Our 7 nights on the Volendam were just as exciting and memorable. Loved the ship and our cabin with the verandah. We saw lots of whales, seals and otters. Once again amazing weather and loved all the ports we visited in Alaska but especially Skagway. The glaciers were unbelievable. Didn't need to take all those thermals after all. Would recommend this trip to anyone. Also enjoyed having 2 nights in each town and glad that we didn't do the rail bit. See so much more on the coach.

This was an amazing holiday from start to finish and would recommend to anyone thinking of going to Canada and Alaska. A lovely group of people on board of various ages.

Our Cosmos tour guide was accommodating and quite knowledgeable. Accommodation was very good and noticed on a few occasions that Trafalgar and Scenic were often staying at the ...read more same hotel. The meals provided were good and the towns we visited were truly beautiful. The Canadians are so friendly and polite.

Our cruise was first class. Holland America ships are a lot smaller which is what is appealing to travellers not having to cope with 2000 or more other passengers. Cabins are very very comfortable and quite large. Loved having a balcony as we were able to go outside and view the amazing landscape up close. There were 6 of us and we still reminisce about the wonderful holiday we all enjoyed.

We thoroughly enjoyed this trip. Travelled with Cosmos around Canada. Great group of people even though there were 6 of us travelling together it was nice to meet new people. Saw lots of beautiful country. Canada is so gorgeous. Accommodation was good quality and breakfasts included were also good. Loved the cruise from Vancouver, just long enough. ...read more Had great weather and were able to get some amazing photos.

Very happy with itinerary as well as accommodation. Scenery was breathtaking. Tour guide was very knowledgeable and took an exceptional interest in each and everyone of us.