Hi. If I’m going to be completely honest here, I was somewhat disappointed in this tour, don't get me wrong there were some fab times we had as well. Day One- the "included" breakfast was utterly terrible to the point where we didn’t eat it, and to the fact that we were sharing the breakfast buffet with another tour. The badlands was great we had a
...read more wonderful time here. The wall drug slop stop, for the money we eat in cafeteria? Couldn't understand this.
The night we were taken to another sub average hotel to eat yet another average meal, again I stress the point for the money spent, a) we are given a limited choice of food, b) told there are no modifications. c) the meal that was served wouldn't have fed a two year old, it was cold and average, a sharing plate of processed meats as a start.
Day Two & Three - Someone made the executive decision to take us elsewhere for breakfast which was very nice. The sight seeing was great, however I soon realized that we are not allowed to really stop in the bus in a National Park (I could be wrong here) or were we allowed off the bus, again my point to the money spent and all photos being taken from the window.
Day Four & Five - Tour was great, a lot more driving than I anticipated, Cody was great, would have been even better along the way if we were told that there are other things going on in the town i.e. Rodeo, but no, our meal was in a bistro of a hotel. Given there are so many places to eat along the way yet, the included meal is in the hotel.
Day 6 - This is the day that I calculated we were driving in a bus for approx. 8 hours. I’ll say no more the accommodation here was great the hotel staff and food were lovely.
Day 7 - Was great until we went to heart mountain (this could have been day 6). I would strongly suggest that this is an optional stop, I did not see this on the itinerary nor did I want any part of this, I actually can not describe how mortified I was at what I sat through, If you wanted to top off a good week, this just knocked it all over. I feel this was the most inappropriate tour stop I have ever encountered. At this point to be honest I was pretty much over the whole tour, I avoided the chuck wagon dinner (thank god) I was told I would have not been impressed, people were having to be driven back down. So overall I was very disappointed
Food- 1/10. Tour Leader - 10/10. Coach Driver- 10/10. Overall tour experience 3/10. If I’m going to be honest, I would probably never book with Collette again. Other tour members were saying that had been on many Collette tours and never had anything so sub par. Sorry to be so negative, but I’m being honest.
Reply From Collette:Thank you for choosing Global Journeys and Collette for your recent America’s Cowboy Country tour. We are grateful you took the time to provide valuable feedback concerning your tour experience. Your comments about the tour are being reviewed by Collette’s Product Development and Product Design Teams for this region. All feedback is encouraged as it allows us the opportunity to identify areas of concern and strive to make the necessary enhancements. A member of our Traveller Relations Team will be contacting you to review your concerns.