AAT Kings want travellers to feel confident to book their next holiday, reassured that they have put numerous new measures in place to elevate their hygiene standards and protocols. The health and wellbeing of all guests and the team on the the road has always been, and always will be of primary concern.
In this new, fast changing Covid-19 era, AAT Kings are adapting to new requirements and expectations. This includes number of important new steps and procedures that they have implemented to enhance hygiene protocols, to comply with physical distancing requirements by relevant government authorities and to give you the needed peace of mind when you travel on an AAT Kings guided holiday in these new times. Read on to learn more about these elevated procedures.
AAT Kings have ensured their Travel Directors are trained in new and enhanced hygiene and physical distancing procedures. During your trip, they will operate with a duty of care and monitor the hygiene etiquette of all guests, reacting and advising as needed, to ensure high standards are maintained.
You will also be well informed before you travel about the new protocols so that you can cooperate with and heed the advice and direction of your Travel Director while on your trip. You Travel Director will have preventative measures in place to ensure your wellbeing and in the event that any unexpected issues arise on trip, they will activate additional protocols.
It’s not just your Travel Director and Driver who will be taking care of you. Behind the scenes, AAT Kings’ operations and guest support teams will be in contact with them and on call 24/7, so you can rest assured that you’re in good hands.
AAT Kings’ customised luxury coaches are sanitised before the start of your trip and have always been kept to very high standards. Following the outbreak of COVID-19, additional steps have been put in place to elevate hygiene and sanitary practices in accordance with guidance from the World Health Organisation (WHO) and as required, applicable government regulations.
All drivers are trained with the latest hygiene protocols and will clean and disinfect all surfaces including handrails, door handles, tables, seats, air-conditioning filters and overhead lockers on a daily basis.
All guests are asked to follow hygiene practices recommended by the World Health Organisation including the thorough and regular washing of hands and sanitising when required. Hand sanitiser is freely available on board for guests to use throughout the day.
Please bring your own washable face mask and gloves with you, and additional hand sanitiser to make you feel comfortable. Should an unexpected situation arise, additional face masks, rubber gloves, antiviral sprays and wipes are available for guest distribution on all trips.
AAT Kings are highly selective with whom they work. They choose to only use hotels, restaurants, suppliers and venues that take the health and wellbeing of their guests as seriously as they do and agree to meet expected guidelines and specifications. They only work with establishments that they are confident will consistently adhere to their standards.
Thanks to smaller groups on their trips, you will find more personal space on board. Smaller groups also mean less queuing whilst embarking and disembarking the coach, as well as at hotels and attractions, so it’s easier to maintain a comfortable physical distance.
As part of the Travel Corporation, AAT Kings is kept up to date with all government advisories and travel alerts on a daily basis and is continually in touch with all partners on the ground in each destination. Also, rest assured that during your trip, AAT Kings’ teams work to ensure their supplier partners (hotels, restaurants, museums and other venues) are also applying the same standard to these new hygiene and distancing protocols, to the extent possible.
AAT Kings have introduced these enhanced hygiene protocols – for you, your fellow travellers, and their team members. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the World Health Organisation and government health bodies, senior citizens and guests with underlying medical conditions are especially vulnerable.
In that respect AAT Kings request that you please take personal responsibility for your wellbeing. This begins with packing any personal protective equipment and sanitisers you require. Please adopt physical distancing and hygiene practises throughout your pre-trip travel arrangements and follow all health instruction whether physical signage, or requests from professional staff once you are on your trip. In choosing to travel with AAT Kings, you voluntarily assume all risks related to exposure to COVID-19.
You can book your next AAT Kings trip knowing steps and procedures are in place that keep your health and wellbeing top of mind