Highlights of Spain (Winter) Reviews

Overall we enjoyed our tour in Spain. We loved the country and acquired a lot of interesting information about it from our tour guide and from the local guides we also used along the way. We felt that the company did a good job of highlighting as much of the country as possible in the time available. The coach was comfortable and the accommodation was ...read more good.
However, there are a couple of aspects of the tour we would like reviewed by the operators. The first is the group dinners. Overall they were disappointing. I don’t believe the food was the best Spanish restaurants have to offer … and the way it was served to such a large group wasn’t pleasant either. We felt like we were a nuisance … and so the faster the food’s served and finished, the better. Probably one group dinner together would be sufficient. Surely this would also mean a fairer distribution of business in each location? And I’m quite sure the quality and value for money would be better.

The ‘optional extras’ were the other aspect of the tour I didn’t like. If something is worth seeing in a particular city, then include it in the tour. Why make it an ‘extra’? Of course I understand that every important site or monument can’t be included in a ‘highlights’ tour, but if the inclusions are listed then the customer knows what they are signing up for. By all means leave the occasional free afternoon or morning (I’m not saying we should have every second filled) but when it’s free time just make it free time. Overall I felt these ‘optional extras’ were more about the company creating more revenue.

The tour guide and driver were really lovely. These people do a good job … I hope the tour operators adequately remunerate them (because in the tour information there is a lot made of the tipping, and how essential it is etc … the implication being that we need to help the company to supplement their salaries). Surely tipping is at the discretion of the customer, without the percentage or amount being suggested by the company in their tour notes?

My wife and I had the best time on the Insight Tour 9 Days Highlights of Spain. The tour itself was great, hitting many must sees and the organisation was just sensational. If you love history then this is the tour for you. Everything went to plan and the tour guide Jorge made sure everyone enjoyed their holiday. We have been on many guided tours both ...read more river cruises and by coach but this was our first time with Insight and we were impressed. As we were on the tour over Christmas we had a wonderful Christmas dinner and each person was given a present of Spanish toiletries that smell divine! If you want to see Spain and don't have much time then this is the tour for you.