All staff on the boat were very friendly and cooperative. We enjoyed their company and service immensely. The guides were very friendly, helpful and personable throughout the trip. The Shinta Mani Shack in Siem Reap is a really nice hotel.
We were first placed on the lower deck at water level. This smelled so mouldy that we knew as soon as we opened ...read more the cabin that we could not stay there. The atmosphere was dank and frankly toxic. At the same moment, a cabin became available on deck 3 which was immediately taken up by another passenger. This left her cabin available which I immediately requested – at an upfront cost of another $1,000 for the upgrade.
We were lucky. Having spoken to some of the other passengers, I think that may well apply to the rest of the lower deck as well. On returning I put a request for a refund of that $1,000 to Travelmarvel, which they honoured immediately, I am happy to say. Overall, the trip had a good mix of activities both on-board and ashore.