European Jewels Reviews

Our cruise met or exceeded all of our expectations. The quality and enthusiasm of all staff was a prime factor in achieving this. To maintain the cruise schedule, despite the record low water levels was a credit to the Captains (Michael - Germany and Frank - Netherlands) and their crew.120 passengers on a river cruise made for a far more personal ...read more experience that could ever be achieved on an ocean cruise involving thousands. 80% staff knew us by Christian name ie Mrs Susan, Mr Geoff which made us feel like we were the only ones on board. The high staff:guest ratio made this a luxury holiday. The chefs aboard constantly produced superb meals (especially the pastries) and no request by guests was too difficult.

Having a ships Doctor on board from Austria to Romania was reassuring. The total absence of "gastro" related ailments was testament to the general standard of hygiene on board and in particular the kitchen. As health professionals ourselves, this is to be commended. Our cruise manager, Monika (Netherlands), worked tirelessly long hours to ensure every guest was able to enjoy all aspects of the cruise day and night. Those with mobility issues were thrilled to participate in all activities in the gentle walkers group. After a month of travelling with her we felt like all we didn't want to leave her behind. Tears were shed by many as we bade our farewells. Our travel agent Hannah was fantastic. She was always prompt responding to all enquiries and her organisational skills and professionalism is an asset to Global Journeys. Would we take another river cruise......yes indeed.

Overall this River Cruise with Uniworld was brilliant. We both had a fabulous experience as we expect everyone did. The quality of food and services provided was second to none. Every request made was carried out without question. The river level was a concern but with improvisation they managed to overcome this problem unlike other cruise ships. We ...read more heard of many complaints from disgruntled customers regarding the manner in which the river levels were handled. Cheers to Uniworld for a unforgettable cruise.

First time with Uniworld and it turned out better than expected. Compared to APT river cruise ships it was much better, especially staff, facilities, attitudes, flexibility, service, food, presentation, and all the extras in the Suite were truly magnificent. Yvonne Brooks of Global Journeys again gave us prompt and friendly service right from first ...read more contacting her re the cruise until completion of booking. She will always be our first point of contact for our next holiday.

Our Uniworld cruise was only the beginning of a 10 week holiday, but I'd like to take this opportunity to say that our experience with Uniworld was almost 'out of this world'. We had a fabulous time and were very impressed with the attention to detail that was apparent every day of our cruise. We will certainly use Uniworld when considering this type ...read more of holiday again. And our consultant at Global Journeys, Yvonne Brooks, was extremely helpful in securing our cabin for us. All in all an extremely positive experience all round.

This was my first cruise and it was delightful. The staff were amazing, nothing was too much trouble. The ship was well laid out, comfortable and very well appointed. It was a very relaxing time.

This cruise is to be highly recommended. There is nothing like seeing wonderful, scenic new places with lots of castles, palaces and cathedrals and having your motel come along with you! No packing and unpacking your cases! The walking tours at the ports are also fantastic and give you some much required daily exercise as well, as the food onboard is ...read more excellent! The service on the River Empress is of the very highest standard. From those who look after your staterooms and personal needs, the restaurant and bar service, the reception and motel team, to the Tour Director, everything was first class. We highly recommend this cruise and would love to do it again, this time, maybe from Amsterdam to Budapest. We are SOLD on river cruising!! A hearty big THANK YOU to Global Journeys and Georgie, who helped our dreams come to fruition. Thank you Global Journeys - we will book through you again!

We booked this tour as we had to attend two trade shows in Europe some 16 days apart. Rather than return to Australia and return to Europe shortly after we decided to have our first real holiday in many years. We are so glad we found this river cruise as my original concerns that we were going on a 'canned tour' were just blown away. Both Jan and I ...read more had a great time, found the fellow passengers and great staff totally engaging and to have ready to go buses and local guides to show and explain the 'unseen' history, we were able to quickly relax into the flow of the experience. We are already planning our next 'cruising adventure' and as for being organised (canned) the way this was, we are truly ready.