Oceania Marina Reviews
4 Oceania Marina reviews from past cruise travellers.
4 Oceania Marina reviews from past cruise travellers.
Baltic Sea Discovery 0 Andrey and Inna, VIC, Australia, Jul 2026
Thank you very much for your assistance and support over the past 10+ years. We have truly appreciated your help with our travels over the years. We really enjoyed our cruise with Viking last year. Unfortunately, our recent cruise with Oceania was somewhat disappointing and did not meet our expectations.
The most disappointing issue was that Oceania read more automatically charged US$100 to our credit card at the beginning of the cruise as a security deposit, without obtaining our authorisation. What is even more frustrating is that, despite the fact that we did not overspend our onboard credits or have any outstanding charges, the US$100 has still not been refunded.
It has now been almost 30 days since the cruise ended, and we are still waiting for the money to be returned. We find this particularly disappointing and feel that the way this was handled was not consistent with the level of customer service we would expect from a premium cruise line.
More generally, we found that the overall level of service on Oceania—including organisation, entertainment and customer service—was noticeably below what we experienced with Viking. We were also not particularly impressed with the level of marketing during the cruise, which at times felt rather aggressive.
Overall, our experience with Oceania reinforced our very positive impression of Viking, and we would certainly consider travelling with Viking again in the future.
Thank you again for all your assistance over the years. We very much appreciate it.
Kind regards, Andrey & Inna
The most disappointing issue was that Oceania read more automatically charged US$100 to our credit card at the beginning of the cruise as a security deposit, without obtaining our authorisation. What is even more frustrating is that, despite the fact that we did not overspend our onboard credits or have any outstanding charges, the US$100 has still not been refunded.
It has now been almost 30 days since the cruise ended, and we are still waiting for the money to be returned. We find this particularly disappointing and feel that the way this was handled was not consistent with the level of customer service we would expect from a premium cruise line.
More generally, we found that the overall level of service on Oceania—including organisation, entertainment and customer service—was noticeably below what we experienced with Viking. We were also not particularly impressed with the level of marketing during the cruise, which at times felt rather aggressive.
Overall, our experience with Oceania reinforced our very positive impression of Viking, and we would certainly consider travelling with Viking again in the future.
Thank you again for all your assistance over the years. We very much appreciate it.
Kind regards, Andrey & Inna
Amazing trip 0 Jackie, QLD, Australia, Dec 2025
Can highly recommend the Antarctic Triumph trip with Oceania Cruises. Excellent itenerary, amazing scenery and excursions and wonderful food and accommodation aboard the ship.
The highlight of the cruise Palms to Andean Peaks 2 Shirley and Peter, VIC, Australia, Nov 2025
We have been with Oceania many times, so we know what to expect. The meals are excellent, particularly like the Aquamar Kitchen's healthy food and drinks. The other specialty restaurants are an indulgence, superb dining. I have gained 4 kgs, my husband 3 kgs. We had a Concierge cabin but it is no different from the Verandah cabin. The Concierge Lounge read more is really nothing to speak of. May be there is no need to spend the extra money. The highlight no doubt is the crossing of the Panama Canal. It was a bucket list experience. A speaker who has lots of experience with the Canal Authority guided us in his talk through the passage. A few places in the ship needs updating.
Standout Company 1 Gayle and Barry, VIC, Australia, Aug 2025
We are a widely-travelled senior couple who have now found the best travel agent by far. No matter what your criteria are for judging a travel agent, Global Journeys gets top marks. Professionalism from first contact, knowledge of the market, communicational, exceptional. ALong with the ability to deal with cruise/other companies, awareness of best read more deals, and ability to get them reliabily plus their follow-up.
Our consultant, Tracey Standing, was exceptional on all counts - especially her prompt, clear, professional and helpful communication. Recently, through her negotiations on our behalf with a major cruise company, not only did we have a trouble-free and relaxing cruise, but we finished up with more On-Board credits that we struggled to use them!! Thanks Tracey. For our (hopefully!!) next OS venture we will certainly have Global Journeys as Stop Number One !!
Our consultant, Tracey Standing, was exceptional on all counts - especially her prompt, clear, professional and helpful communication. Recently, through her negotiations on our behalf with a major cruise company, not only did we have a trouble-free and relaxing cruise, but we finished up with more On-Board credits that we struggled to use them!! Thanks Tracey. For our (hopefully!!) next OS venture we will certainly have Global Journeys as Stop Number One !!
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