This was our first international overseas guided tour. Mick Brady (Tour Director) and David Walker (knighted by the group as Sir David of the Coach) made this an unforgettable trip! Their professionalism, knowledge, and focus on Customer Service were beyond outstanding. The all-inclusive nature of the itinerary, as well as the lack of any up-selling
...read more pressure by Mick and Dave made for a relaxing holiday. Mick provided tremendous commentary along the route (history from the beginning of time, fun-filled facts, stories, folk lore, personal anecdotes, etc.) and filled in the white space with well-timed regional music and humorous CDs. He went out of his way to provide follow-up information and directions after the tour ended. David's focus on a safe yet comfortable coach trip was amazing, and he kept his professionalism and sense of humour throughout. Their timing was impeccable and we arrived either early or on time at each of our destinations over an estimated 1,200 coach miles. All of our destinations knew in advance of our timing and welcomed us with open arms. Amazing! We'll certainly look to CIE for our next guided visit and would consider ourselves very fortunate to have Tour Directors and Drivers the quality of Mick and David. Very well done!