Each Grand Pacific Tours' Coach Captain has been handpicked for their expert knowledge and extensive driving experience. Ongoing training guarantees that the Coach Captain is on hand to assist you with every aspect of the tour, from handling luggage to booking optional tours and ensuring you are settled in at the end of the day.
Enjoy professional commentary including numerous facts and figures, myths, legends and many laughs along the way. On selected tours an experienced Tour Guide will also accompany the tour. They will set the scene of what is in store each day and provide advice and recommendations throughout your journey. Their friendly nature will ensure everyone feels welcome, relaxed and that your holiday is a memorable experience.
Traveller comments on the vehicles utilised by Grand Pacific Tours can be described in one word - "Excellent". Sit back and relax on a modern, 48 seater coach featuring panoramic windows, air conditioning, reclining cloth trim seats, CD and DVD player, entertainment system, lowering devices, air bag suspension, restroom, two door access and cold water storage.
Grand Pacific's new range of Signature tours offer Premium Economy comfort and smaller groups. Signature coaches are full-size, but fitted with only 32 seats, adjustable arm & headrest, tray tables and many other features.
The Ultimate Coach is in a class of its own. These vehicles are purpose built for Grand Pacific Tours, boasting a cutting edge design complete with the latest finishes. Catering for small group tours, the vehicles boast only 20 luxury leather seats on a full size vehicle. On board, the business class treatment extends to a wide range of features.
Grand Pacific Tours provides three standards of accommodation in line with the positioning of each tour and its price range - Quality, Superior and Premium. The quality hotels used on the Classic Affordable Tours are rated 3.5 stars and represent excellent value for money, offer clean and comfortable surroundings plus genuine kiwi hospitality.
Superior hotels are utilised on the Classic & Signature Tours and represent a 4 star rating. All properties are centrally located and offer high quality service and facilities. Grand Pacific have carefully handpicked a collection of stylish 4.5 star rated hotels to be part of the Ultimate Small Group Tours experience.
You will be treated to a very high standard in each location. Regular inspections and ongoing evaluation ensures each property continues to exceed the high standards and levels of service we require. Each of the hotels used offer a premium level of comfort, guest facilities and excellent location.
On a Grand Pacific Tours coach holiday you will visit a vast range of iconic attractions that are included in the itinerary. The list of attractions is extensive and covers a range of experiences from the Hole in the Rock Cruise in the beautiful Bay of Islands to the world renowned TranzAlpine rail journey in the South Island.
Being a New Zealand specialist allows us to build solid relationships with our key suppliers and confirm arrangements exclusive to Grand Pacific Tours. A key example of this is on the Milford Sound Cruise where our travellers enjoy reserved seats on the Top Deck for premium viewing. Whilst travelling with a group, it is still important that your holiday is a personalised experience.
Throughout your New Zealand holiday you will have the opportunity to enhance your tour with what we call 'icing on the cake experiences'.
Optional Tours provide a unique and unforgettable highlight in each of the regions that you travel through. You may wish to enjoy the thrill of a jet boat in scenic Queenstown, take a flight over the captivating Fox and Franz Josef Glaciers, experience a scenic helicopter flight over the crystal clear turquoise waters in the Bay of Islands or relax and unwind in the hot mineral pools in the geothermal town of Rotorua, just to name a few.
You will receive an Optional Tours Directory prior to leaving home so you can plan ahead. Whilst on tour your Grand Pacific Tours crew will be on hand to assist with making these bookings.
Grand Pacific Tours is a wholesale Tour Operator and as such do not take direct bookings from clients. However any of their touring holidays can be booked through Global Journeys - Awarded Grand Pacific Top Agency status since 2011).
Yes, all of Grand Pacific tour dates are guaranteed to depart.
Merchandise needs to be added at the time of booking (or prior to final monies being paid) and can't be purchased once on tour. You will receive your merchandise as part of your documentation pack approximately 2-3 weeks prior to departure. If the jacket is an incorrect size then it can be returned and an alternate jacket can be sent. A $10 postage and handling fee is required for any jacket exchanges.
Our tours are geared towards the senior market, therefore most of our travellers are between 55-80 years of age. We do of course have clients travelling that are either younger or older than this average age. Due to the nature of our tours we have found that children under 5 years of age are not suitable to travel on our tours. We do offer child rates for children between 5-11 years of age.
Grand Pacific Tours have a maximum capacity of 32 people per tour. Small group tours have space for a maximum of 20 people per tour.
Grand Pacific Tours endeavours to utilise the most suitable hotels available in each location to ensure travellers enjoy high levels of cleanliness, comfort and service. In more remote locations, hotel standards may not be as high due to limited choice. As a general rule, all hotels used on tour will have, as standard, the following room amenities; hair dryers, iron & ironing boards, tea & coffee making facilities. Therefore, it is not necessary for you to carry these items.
At most hotels, the bathroom will consist of a ‘shower over bath’ and some hotels do not have lifts (stairs only). Should the hotels on tour change for any reason, we will endeavour to ensure that the alternative hotel is of equivalent standard.
Standard hotel check-in time is 2pm. If travellers require immediate check-in on arrival, a pre tour night will need to be purchased in order for this to be guaranteed. Standard hotel check-out time is 11am. If travellers require a late check-out due to evening flights, a post tour night will need to be purchased in order for this to be guaranteed.
If you have booked your pre or post tour accommodation with Grand Pacific and Global Journeys, these arrangements will be outlined in your itinerary. Meals are not included and need to be ordered and purchased directly with the hotels. Additional nights may be charged at the prevailing rate by the hotel.
Room and dietary requests are limited and cannot be guaranteed. Dietary requests are limited to Vegetarian, Gluten Free, Lactose Intolerant & Diabetic. Religious dietary requests (i.e. Hindu Vegetarian, Kosher, Halal) cannot be accommodated. Any further intolerances needing to be managed are the responsibility of the traveller.
Airlines have restricted dietary conditions which vary. For single travellers paying the single supplement, this covers the sole use of a hotel room. The coach is not single seating and you will be required to sit with a fellow traveller.
New Zealanders, like Australians, do not depend on tips for their income, however tipping in appreciation for extra-special service is at the discretion of the visitor.
This depends on the touring style you are booking. You will receive a Grand Pacific Tours ticket wallet as well as luggage tag, name badge, travel bag, toiletry wet pack and laundry bag. Your ticket wallet includes your flight itinerary (if applicable), tour itinerary, tour questionnaire, Optional Tours Directory, General Information & Frequently Asked Questions Directory, touring map, postcard, customs required resealable plastic bag and an emergency contact card.
For travellers residing in Australia, your Documentation Pack is mailed to you by Global Journeys. For travellers residing outside of Australia, your personalised itinerary will be emailed to you and your Documentation Pack will be ready for collection at your first tour hotel in New Zealand.
All travellers are supplied with a Grand Pacific Tours Travel Bag for personal and small items which can be carried on the coach when travelling. The travel bag is designed to carry a maximum of 6kg (13lbs). Due to limited space on board the coach, please ensure carry-on bags do not exceed this limit.
Each traveller is entitled to travel with ONE suitcase on tour measuring (length + width + depth) no more than 140cm (55”). Ultimate Small Group travellers are entitled to up to TWO suitcases (if airline ticket permits)
Weight limits also apply to luggage due to Occupational Health and Safety issues. Approximately, the maximum suitcase weight allowed is 23kg (50lbs). If a traveller brings more than the allocated limit of luggage, any additional arrangements made to get their luggage to the final destination will be at their own expense.
Whilst on tour, dress is informal and relaxed on most occasions. Smart casual clothes are acceptable at most restaurants. The seasons are more pronounced and the weather is more changeable. In summer, a jacket and sweater should be included in your luggage should the weather turn cooler or you visit higher altitudes.
You can expect some rain, so also include a light rainproof jacket or coat. If visiting during the months of May and September, pack warm winter garments and layer your clothing. You may have the option to relax and unwind in thermal hot pools so don’t forget to pack your swimwear.
We suggest you allow a minimum of NZ $40 - $50 per day per person for incidental cash expenses such as lunch, morning and afternoon tea.
Grand Pacific Tours offer a range of stylish accessories that will complement your documentation pack. These items offer great value for money and will be a memento of your New Zealand holdiay for many years to come. Order any of these items with Global Journeys at the time of booking, as they are not able to be purchased on tour.
Grand Pacific offers a hotel or airport transfer at the start and end of your tour, or in-conjunction with pre or post accommodation booked with Global Journeys & Grand Pacific. All flight information must be given to Global Journeys at least 6 weeks prior to departure so that transfers can be booked. If you book your own pre or post accommodation then transfers cannot be included.