Emerald Cruises

The Emerald Platinum Protection Plan must be purchased at the time your booking is made and covers you if you are unable to travel due to health reasons, while the Flexible Booking Plan offers you the flexibility to change your travel arrangements or re-book for a more suitable time if needed. Find out more about both plans here.

Normal included shore excursions are not pre-booked, however, if you choose to personalise your holiday with the 'Discover More' extra sightseeing available, it is a good idea to pre-book these to guarantee your place on them. All excursions are subject to minimum numbers.

Travel documents will be issued approximately 3 weeks prior to departure. If you need to receive your documents sooner, or need your documents sent to a different location for any reason, please be sure that you let your Global Journeys Travel Advisor know where to send them.

The luggage allowance whilst on your cruise is one suitcase with a maximum size of 76 x 53 x 28 cms (30 x 21 x 11'') and weight of 20 kilograms. You may also carry a small backpack, or the Emerald Cruises issued backpack. Additional bags beyond the luggage allowance may incur additional charges and are to be settled directly to the hotel or as required. Please check with your Global Journeys Travel Advisor if you have any specific requirements.

You are on holidays and therefore the dress code is relaxed. However, most of Emerald Cruises guests do observe smart casual for the evenings on board the ship or for any of the many evening activities planned on tour. Perhaps include something a bit more elegant for the Welcome and Farewell dinners, although black tie and formal attire are not needed. Emerald Cruises also recommend a mixture of light and medium weight clothing that can accommodate changing weather conditions including a waterproof jacket. For visits that include religious sites like synagogues, monasteries, mosques or churches - it's asked that you dress conservatively including covered shoulders, trousers and/or knee-length dress.

Yes. If you have not already advised your Global Journeys Travel Advisor at the time of booking, please let your Tour Director know at the start of the tour any special needs or dietary requirements so they can be best accommodated. Remember your favourite food items will not always be available.

Emerald Explorer is a program for people who have travelled with Emerald Cruises or Evergreen Tours. The program offers members that extra level of service, member only tour offers, recognition when on tour, fun member competitions and special savings off your next holiday with Emerald Cruises.

Airport transfers are only available on the first and last day of your cruise and at times Emerald Cruises designate. Transfers outside these times will be at your expense and must be secured by your own arrangements. Passengers who have purchased Emerald's pre and post hotel accommodation and airfares (through Emerald & Global Journeys) will be provided airport transfers to/from their hotel in the cruise start or end city only, on the day of the pre or post accommodation booking. No refund will be given for unused transfers.