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Emerald Cruise Reviews

Emerald Cruise Reviews

The 42 Emerald Cruise reviews listed below are from past clients of Global Journeys that have travelled with Emerald. Each review has been individually verified by our team.
The 42 Emerald Cruise reviews listed below are from past clients of Global Journeys that have travelled with Emerald. Each review has been individually verified by our team.
Emerald Cruises Reviews
Reviews 42 Reviews
Average Rating 4.8 out of 5
5 Star
83%
4 Star
12%
3 Star
2 Star
1 Star

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Incredible experience of a lifetime   0 Jewels of the Rhine & Glacier Express , QLD, Australia, Aug 2026
We had the privilege of experiencing a most magnificent tour on the Jewels of the Rhine & Glacier express holiday package. It is a holiday of pure luxury under the care of brilliant staff who were extremely organized, well trained, and very friendly with an attention to every detail. From the 5 star accommodation (on and off the boat), to the incredible read more food served by top chefs - this is an experience that will bless you greatly.
Wonders of Cambodia, Vietnam & the Mekong 0 Wonders of Cambodia, Vietnam & the Mekong , VIC, Australia, Jul 2026
The trip went exceedingly well. Tracey did a brilliant job despite our requiring Premium Economy and despite Singapore Airlines changing the flights. The three days each side of the cruise went well although for two people in their mid 80s the walking combined with the temperature and humidity was a bit much. Were we to book again we would ensure that read more whilst we are reasonably fit we would not embark on such a strenuous journey at such a hot time of year. We would certainly book with you again.
Emerald Rhine and Danube river cruise 0 Splendours of Europe , New Zealand, Jul 2026
We travelled the last 2 weeks of July as river levels were dropping, but Emerald were magnificent in ensuring we completed the trip, accommodating us on 3 different ships so we missed very little of the programme. Facilities and food were top class, the organization faultless, all worked tirelessly and at considerable trouble and expense. Our cruise read more Director Patricia and Activities Manager Sophie stayed with us throughout and worked so hard to look after us, and Tracey from Global Journeys kept in touch. We have never cruised in any form before and may never again, but we certainly won't forget it.
Danube Delights River Cruise   0 Danube Delights , ON, Canada, May 2026
Thanks for setting up the Emerald Danube Delights River Cruise. We are used to setting up our own travel arrangements and it was the first time we went on an organized tour, it was fantastic and hassle free, from the guide meeting us at the airport on arrival till the return shuttle everything went smoothly and far exceeded our expectations. Everything read more was perfect, the travel arrangements, ship, room, staff, activities, food, people, excursions not one thing we can complain about. All the countries visited were so interesting and the tour guides were exceptionally knowledgeable, so much history. Bratislava, Slovakia was a highlight for us, the tour guide was very enthusiastic and authentic. making it very memorable. May was a great time to travel, weather was good for touring and we beat the tourist crowds. Looking forward to cruising the Rhine for our next adventure.
Wonderful South of France River Cruise with Emerald 1 Sensations of Lyon & Provence , NSW, Australia, Apr 2026
We have recently returned from a river cruise on Emerald. It was a fabulous trip, and we would not hesitate to travel with them again. We particularly enjoyed the active aspect of this company and their offerings.
Worry free river cruise and trip   0 Grand Tour of Indochina , QLD, Australia, Jan 2026
Everything very thoughtfully managed by Emerald including employing the best guide ever in Phouc. A guide can make or break a trip but this guide made a fairly potentially challenging trip very enjoyable, despite my mobility issues. There was a helping hand at every bus and boat embarkation and complete understanding if sections of the trip weren’t read more doable. Phouc provided excellent physical and interpretive assistance during a hospital visit. Nothing was too much for this personable and compassionate young man.
Fabulous Mekong River Cruise 2 Wonders of Vietnam, Cambodia & the Mekong , NSW, Australia, Jan 2026
We recently returned from the Emerald Mekong River Cruise through Vietnam and Cambodia. This was our first Emerald Cruise and will not be our last, it exceeded all expectations, the staff, sightseeing and boat were sensational. Our booking through Global Journeys with Hannah as out consultant was very simple and the trip went without any issues. Would read more highly recommend Emerald Cruises and Global Journeys.
Amazing experience 4 Christmas Markets of Europe , SA, Australia, Dec 2025
We have just finished the Budapest to Amsterdam Christmas Market Cruise. Wow!! What an unforgettable experience. The whole crew were amazing - from our cabin Steward, Rendi, to the Cruise director, Armin, and the Entertainment director, James, the serving staff and bar staff..... I cannot fault one of them. The food was delicious. The markets and tours read more were fun, informative and memorable. We will definitely be doing another cruise with Emerald.
Splendours of Europe 3 Splendours of Europe , Australia, Oct 2025
The holiday itself was very good with highlights including Emerald River European Cruise destinations - our favourite's being Vienna and Salzberg.
Historic South of France by River Cruise 4 Nice to Paris & Sensations of Lyon and Provence , QLD, Australia, Sep 2025
This river cruise with Emerald, through the south of France, was most enjoyable and very good value. It was not as inclusive as previous river cruises I have taken, but it did allow me to question if the unlimited alcohol and extra tours included in the fully inclusive cruises, are really worth the extra cost. The trip was chosen, due to the Nice read more extension at the start and the Paris extension at the end. The ship was spotlessly clean; staff was extremely attentive and obliging and the food was excellent. The daily programme and excursions were well organised and ran to schedule. Also included, was an evening performance by a small orchestra, at a local cathedral. The bathrooms were smaller than usual, but the facilities around the ship were spacious and well maintained.

A special feature was a small, infinity pool at the rear of the ship, that converted to a movie theatre at night. The ship was fully booked, with 134 passengers from USA, Canada, UK, NZ and Australia. Thanks again to the ever efficient, knowledgeable and pleasant Georgie for handling our booking. As usual, Georgie delivers the highest service. Well done!
European Holiday 7 Splendours of Europe , NSW, Australia, Aug 2025
Amazing Trip - booking was easy, payments tailored to our needs and all questions answered promptly. Emerald was great and the boat was everything plus more than our expectations. Overall would highly recommend Georgie and Global Journeys & Emerald Cruises. This is a must do holiday.
Emerald Cruising is the best way to River Cruise. 4 Splendours of Europe , NSW, Australia, Aug 2025
Emerald have done everything right for the younger river cruising people. Meal changes daily with matching to local wines.
Arranged daily tours for every city. Bikes available all the time.
Splendour’s of Europe river cruise July 2025 5 Splendours of Europe , New Zealand, Jul 2025
Highly recommend this 15 day cruise - great itinerary, a lovely ship and excellent food. A very boutique travelling experience and although some itinerary disruption due to low water levels the staff did their very best to minimise any negative impact. As a result I probably saw more Bavarian towns - which are lovely - than planned. Although disappointing read more not to get to Cologne we did see Munich and we stayed on the ship without being off loaded like done other cruise boats. The Slovakian home visit tour was lots of fun and a highlight. All up people need to remain flexible and not worry about unplanned changes as the alternatives are often just as good!

Rachel McSorley (who managed my sister’s and I’s Emerald river cruise booking and a Sicilian trip previously) is an excellent travel advisor. I can’t speak too highly of Rachel from when we first booked the cruise 18 months ago to when my sister had to cancel in June due to ill health. This is the second trip Rachel has managed for me and her professionalism is consistent and of the highest standard. She is pleasant to deal with, very responsive to emails , and a clear communicator, she was very supportive when my sister had to cancel and it was a relief knowing Rachel was handling things with Emerald. Usually I book my own trips but Rachel - and Global Journeys - add so much value it’s a no brainer to use them - it’s a great service for which I’m very appreciative.
Great river cruise. 4 Rhine Castles & Moselle Vineyards , NSW, Australia, Jun 2025
We thoroughly enjoyed our Emerald river cruise. Ship was lovely, crew were great, included excursions were adequate, and good food. I’d happily do another Emerald cruise.
Amsterdam to Budapest with Emerald was fabulous. 4 Splendours of Europe , NSW, Australia, Jun 2025
We really enjoyed our river cruise from Amsterdam to Budapest with Emerald. The ship was spacious, as was our cabin, the swimming pool was to die for and very relaxing, plus the excursions and service by all of the friendly and welcoming staff made our holiday very relaxing and memorable. We travelled in June, which was a superb time of year to enjoy read more beautiful flowers, glorious new foliage on the trees and the daily temperature just right. We have booked a few holidays with Hannah C from Global Journeys and can highly recommend Global Journeys, plus Hannah for her service and advice.
Wonderful cruise on the Douro with time in Lisbon   3 Lisbon & Secrets of the Douro , TAS, Australia, May 2025
This is our fourth river cruise with Emerald and once again, we could not speak more highly of them. And while the others have been excellent, the Douro is definitely the most most beautiful. There were lots of activities and performances, with top food and staff. We were disappointed that the archeological excursion did not attract enough people for read more it to run. Fortunately the bike ride did run but it was expensive, which put people off. We love the casual atmosphere aboard the Emerald cruises, but that does not compromise the professional approach to everything- from the cabin to the table. Portugal is a great place to visit and Emerald made it very easy to do so.
Wonderful River Cruise   4 Splendours of Europe , NSW, Australia, Nov 2024
Our cruise from Budapest to Amsterdam in early November was above all our expectations. The Emerald Destiny and all its facilities were very good but the hospitality was outstanding. The attention and kindness of all staff members was amazing. The gourmet food was delicious and the food and wine reflected the area we were cruising through. The excursions read more were all interesting and very accessible. There were more active options for the fitter cruisers but also special guides for the slower among us. The onboard entertainment was also varied and delightful and we were lucky enough to find ourselves with a wonderful group of fellow travellers with which to share our journey. I would not hesitate to recommend Emerald Cruises.
Rhine river cruise 3 Jewels of the Rhine , NSW, Australia, Sep 2024
Our river cruise was excellent thanks to Rachel McSorley's information and guidance she gave us. The food and drinks were excellent and our sight seeing tours were well informed. We met up with some lovely people including a few Australians. The entertainment that the two young ladies was very funny and enjoyable. We would recommend it to our friends read more and my sister was on the cruise coming up from Basel when we departed our cruise with Scenic. Thank you very much.
Wonderful experience! 4 Danube Delights , QLD, Australia, Aug 2024
We had a wonderful time on our 8 day Danube Delights River cruise with Emerald. The scenery was brilliant; the food incredible and we made plenty of friends to boot! Whilst we experienced some very hot weather during our trip, we really enjoyed cooling off in the on-board pool of an afternoon. Most of the local tours guides were very good. Thanks read more to Hannah from Global Journeys for making the books so easy.
Beautiful river cruise 5 Jewels of the Rhine , Auckland, New Zealand, Aug 2024
So glad we have done this river cruise! Beautiful river, excellent customer service, food was great! Recommend to all. Happy customers.
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