Emerald Dawn Reviews

We had the privilege of experiencing a most magnificent tour on the Jewels of the Rhine & Glacier express holiday package. It is a holiday of pure luxury under the care of brilliant staff who were extremely organized, well trained, and very friendly with an attention to every detail. From the 5 star accommodation (on and off the boat), to the incredible read more food served by top chefs - this is an experience that will bless you greatly.

We have just finished the Budapest to Amsterdam Christmas Market Cruise. Wow!! What an unforgettable experience. The whole crew were amazing - from our cabin Steward, Rendi, to the Cruise director, Armin, and the Entertainment director, James, the serving staff and bar staff..... I cannot fault one of them. The food was delicious. The markets and tours read more were fun, informative and memorable. We will definitely be doing another cruise with Emerald.

The holiday itself was very good with highlights including Emerald River European Cruise destinations - our favourite's being Vienna and Salzberg.

Emerald have done everything right for the younger river cruising people. Meal changes daily with matching to local wines.
Arranged daily tours for every city. Bikes available all the time.

Amazing Trip - booking was easy, payments tailored to our needs and all questions answered promptly. Emerald was great and the boat was everything plus more than our expectations. Overall would highly recommend Georgie and Global Journeys & Emerald Cruises. This is a must do holiday.

We thoroughly enjoyed our Emerald river cruise. Ship was lovely, crew were great, included excursions were adequate, and good food. I’d happily do another Emerald cruise.

Our river cruise was excellent thanks to Rachel McSorley's information and guidance she gave us. The food and drinks were excellent and our sight seeing tours were well informed. We met up with some lovely people including a few Australians. The entertainment that the two young ladies was very funny and enjoyable. We would recommend it to our friends read more and my sister was on the cruise coming up from Basel when we departed our cruise with Scenic. Thank you very much.

We had a wonderful time on our 8 day Danube Delights River cruise with Emerald. The scenery was brilliant; the food incredible and we made plenty of friends to boot! Whilst we experienced some very hot weather during our trip, we really enjoyed cooling off in the on-board pool of an afternoon. Most of the local tours guides were very good. Thanks read more to Hannah from Global Journeys for making the books so easy.

So glad we have done this river cruise! Beautiful river, excellent customer service, food was great! Recommend to all. Happy customers.

We have done several small boat cruises eg Douro, Rhine, Mekong, Great Lakes and Eerie Canal and several bike and boat or hotel tours in France, Italy and on the Danube and this was the worst, by far. That said, it gets two stars for the restaurant and room staff, who were excellent and the food which was really good particularly if you want to eat read more a healthy diet (there are lots of non-healthy options too and many on board were both overweight and gluttons). Breakfast is a buffet with omelette/fried egg station, lunch is a buffet with menu for protein(choice of meat, fish and vegetarian). Dinner is sit down meal with good choices and option of grilled fish, steak or chicken. Beer and wine are included with lunch and dinner, but wines were not regional and were lower end - included one from winery in Australia which we had never heard of.

Cabins were adequate, with a reasonable ensuite and over the top room service (2x daily) - sign said to reuse towels unless on floor, but this was ignored and wet towels changed every day. The bad points far outdated the good. Number one is the noise in the dining room, which was unbearable - we left one night and skipped dinner on two occasions because of the noise. Lounge was too small to hold all guests and was noisy, either from loud music or too many people, so we avoided all entertainment, except the Zittar player, who was very good. Other entertainment was quizzes of various sorts, golf putting, singing, etc -very unsophisticated. Seats in lounge were mostly uncomfortable. Lounge also had cold water on tap (still and sparkling) and basic coffee machine (using UHT milk and OK if you add a double espresso to anything). Drinks were bar prices and packages from about $20 per day per person.

Front deck was poorly furnished with old seats and not very comfortable. Pool was OK, but small (converted to cinema at night, with mostly uninteresting movies). Sun deck was closed for nearly half the cruise due to low bridges/high water levels.

Guided tours were in big groups (30 plus), so like cats being hearded around. They have gentle walking group, but no faster walking group, so saw much more walking around independently. Little time is spent at most locations (full day only in Vienna, Bratislava and Budapest), and a lot of time is spent on the boat. No day tours by bus included, unlike on other cruises. Some day trips available at extra cost, but very expensive. Active program is aimed at those who don’t exercise very often and are slow. Bike tour guides were good, but too slow eg 5 hours to do 35km. Passengers were mainly native English speakers, with most from Australia.

Information about bus returns to boat was hard to obtain unless you went on the guided tour (always told “tour guide will tell you”) and sometimes plainly wrong. People were left in Budapest for two hours on a hot day, when they had expected to be taken back to the boat after the bus tour around town. Best the tour guide could say was “get a taxi” when there was public bus that dropped you opposite the boat and was free for over 65s. No maps provided for towns (allegedly for environmental reasons, but they had paper cups in lounge), but you could get them at information centres (but not told where they were). Would definitely not do another river cruise like this.

Have just returned from an European river cruise Amsterdam to Budapest with Emerald booked with Hannah. Communication was fast and efficient. Flights, transfers, hotel accommodation and cruise all ran smoothly. The cruise itself was amazing! We will definitely book our next holiday will Global Journeys…..thank you.

The booking went very smoothly. The trip was fabulous and I was lucky that there was continuous sunshine. The view from the luxurious ship (Emerald Luna) was best on the last part of the trip. The highlights were Lucerne, Colmar and Strasbourg. The photograph is of Cochen Castle on the Moselle River, a short and beautiful drive from Koblenz. I read more enjoyed the sights, history and the wonderful food and wine.

We made new friends and took home many wonderful memories. From the hotel on arrival in Amsterdam to the hotel at the end in Basel, the whole trip was supremely organized. The crew onboard were very good at their job and clearly enjoyed what they do. Nothing was a problem and the smaller number on board a river boat meant we could be alone if we wanted read more or part of a group when we wanted. The food was outstanding.

We made some wonderful friends, had lots of Christmas cheer and it was so easy every day. Emerald Cruises - your staff are the best. Nothing was a problem and everyone was helpful and happy. I can not believe how much Christmas we packed into 8 days!