Signature Rail, Cruise and Coach Reviews

Large group of 48 - absolute amazing time, great food, great accomodation, great people.... Krissy tour leader was exceptional. Can't recommend her enough. Tour content was amazing - especially liked the 2 night stays in most places. Well done.

Grand Pacific are a very well organised tour company and give a great overview of New Zealand. Our tour guide Kerrie was exceptional and was very good in giving us our next days schedule well in advance as well as each towns attributes on arrival. She cared for all her group. Our coach drivers were very knowledgeable and friendly - always willing to ...read more assist in any way. Accommodation was also very good with luggage being sent to our rooms each day. Great service. Overall would recommend this tour of New Zealand.

Grand Pacific Tours were fabulous to holiday with. I would travel with them again. Quality hotel accommodation was provided with breakfasts and most evening meals included. The inclusion list of train trips, museums and other places of interest was impressive for the price. Booking through Global Journeys was seamless.

Both Marg and I had a great New Zealand Holiday. A big thank you to Jemma at Global Journeys for all the assistance she provided to us. This was our second holiday to New Zealand with Grand Pacific, our tour guide Kris and bus driver Alex were great. We had a great holiday and would go with Grand Pacific and Global Journeys when planning our next ...read moreholiday.

This was my first trip to NZ. The booking process went very well thanks to Hannah. I traveled with a friend. From the time we left Melbourne to our return the holiday was everything we expected and more. There were so many highlights ( too many to mention) but one I would recommend was the overnight cruise on Milford Sound. Also do take a couple of ...read more train journeys. I didn’t expect the two islands to be so different so was very pleased to have decided to explore both.

Accommodation was very good overall. We both felt very safe with both drivers but we were concerned there had been no change to the air conditioning circulation since Covid. A word about our Guide Krissy Higgan. She was wonderful. Nothing was too much trouble. Caring, fun, so easy to approach with any concerns etc. She certainly made the holiday very special.

Finally about the NZ people. They are a very friendly and relaxed group. Be prepared to wait in long queues for your coffee fix!! Which reminds me…… on the trip there were plenty of coffee/ toilet and sight seeing stops. We would both travel with Grand Pacific again. Would be very happy to deal with Hannah at Global Journeys again.

Grand Pacific was very accommodating in allowing us to join the tour on day four due to our initial tour operator cancelling our tour just 2.5 months prior to our arrival in New Zealand. The tour had a great pace and involved several modes of transportation. This included coach, boats and trains. The overall experience was excellent and the tour guide ...read more and drivers were extremely knowledgeable and worked very well together. The nightly accommodations were very good. All were clean and outfitted with updated amenities. As there are sections of travel within New Zealand which take long periods to transit, the days on either side are usually filled with close by excursions and activities.

Global Journeys was excellent to work with and was in continuous contact to assure all elements of the booking were completed on time. We were extremely satisfied with our agent, Hannah, and her ability to work out the unique elements of our booking. We would use again and recommend both Global Journeys and Grand Pacific Tours to our family and friends.

What a wonderful trip. Great coach drivers on both islands and a wonderful tour guide, nothing was too much trouble. The two night stays at some locations were a blessing and made the trip less tiring. Plenty of free time and most meals and activities were included. Excellent value. Would recommend this tour with no hesitations. Fully enjoyable.

Our Grand Pacific tour of New Zealand was amazing. Jo the tour guide was fabulous and her knowledge and love for her country made the experience even better. The tour group were great and many friendships were formed. Highly recommend Grand Pacific and will certainly be visiting New Zealand again. Thanks Global Journeys for your trouble free servic ...read moree.

We saw whales, dolphins, seals, penguins, kiwis, and herds of grazing cattle, sheep, horses, and deer. We also saw some politicians in their natural habitat (Parliament, in Wellington). The Gallipoli exhibit, in the Te Papa Museum was well worth the trip. (We needed more time for that). The trip was packed with sights and information. We need some time ...read more to decompress and research some questions that arose during the tours, to better understand the significance of what we saw. For example, we have to read the terms of the Treaty of Waitangi. There was a lot of time spent on the road, in the bus. WiFi would have been useful.

Booked our Grand Pacific 19 day tour through Global Journeys (a first for us who usually like to do it ourselves)! The whole experience from booking through to the holiday and return was simple and worry free. Amazing job by Global Journeys who never once balked at all my questions!! (Joke, they were excellent). The Grand Pacific tour was excellent, ...read more well run with great food and accommodation. While the pace was full on we loved every minute of our trip. Our highlight being the helicopter flight to land on the Glacier from Franz Josef. Blessed with a great morning.

Fantastic trip all around. From the easy booking with Jemma at Global Journeys, no question was too stupid! The bus tour with Grand Pacific Tours was exceptional. The care & consideration of all of their staff was A1. The bus drivers Murray & John were the best you could ask for, their expertise and driving skills were second to none & their local knowledge ...read more and entertaining banter was great. Tour guide Kerrie was fantastic & she went over & beyond what was expected to make sure everyone was looked after & happy, always had “plan b, c & d" ready in case they were needed. The accommodation was first rate & the meals provided were all good. I would travel with Grand Pacific again without any hesitation. Loved, loved, loved the whole trip.

We had a fabulous time and can't rate our tour guide, Dave Taylor, and coach drivers, Kevin and Andrew, highly enough. They went out of their way to keep everything running like clockwork. We also had a lovely group of travellers with us.

Thanks Madeline for helping us with the booking and all else you did to make things run smoothly. We would certainly ...read more book again with both Global Journeys and Grand Pacific Tours.

We had an amazing trip. Our concern was that we were doing this trip so early in the season but our fears were groundless. Apart from the last few days when it became showery and Dunedin was cold and windy the weather was perfect. As this was the first tour of the season, there were only 28 on the coach and the snow covered alps were awesome. Derrick, ...read more our tour director, and Lindsay and Peter the coach captains, were exceptional. Last but not least, our thanks go to Jemma for organising the trip for us.

New Zealand is certainly a beautiful country, and a great way to see it is with Grand Pacific. The accommodation and food were all excellent and so much of the countryside we travelled was quite spectacular.

The mornings were a little early (6am), sometimes after late dinners. This made things a bit difficult when many on the coach became sick, ...read more including our guide, who carried on regardless and did her best for all of us. Some of us found the coach on the north island too cold, particularly if we were sitting towards the back. Overall, a good trip.

We found booking with Global Journeys very easy, and Juliet was a delight to deal with. She answered any queries immediately and making the process worry free, as well as saving quite a lot of money. Thank you to Global Journeys.

This was an excellent tour. Grand pacific were outstanding in their professional and courteous operation throughout the 19 day holiday. The drivers were great , helpful, very knowledge about the country they were driving through. the tour guide was exceptional in the way he kept the whole trip running smoothly. Very friendly. The other people on the ...read more tour were a good group to travel with. No one was late and everyone got along really well and we mixed well with each other.

Really appreciated the guidance given when determining extra tours on the days that we were free to do what we wanted. Accommodation was very good and the food was a feast. We would highly recommend Grand Pacific Tours and Global Journeys as the agent. They organised it all and we didn't have to worry about a thing.

From start to finish this tour was well organised and of a high quality. Despite personal diifficulties, our tour leader remained professional and helpful. A great tour in a wonderful country.

Right from the minute we contacted Global Journeys we were most impressed with the service and lightning fast responses to any queries. Everything was handled in a professional & efficient manner. Nothing too much trouble. Thank you to the staff at Global Journeys you have been the best. Any future holidays away from home will be booked with you. Grand ...read more Pacific were faultless, and would definitely use them again should they be running tours for where we may go.

Booking through Global Journeys was the best. We got our tour $400 cheaper than our local travel agent for the same tour. Hannah was looking after us and everything went smoothly & according to plan which started our holiday off nicely. We would recommend them to all our family & friends. I would have rated our holiday as excellent if it wasn't for ...read more the 2 train trips we missed out because of the earthquake in November & the bush fires in February. We only had 29 passengers on our tour which was great as we were able to move around on the coach. Our tour guide Megan on the North Island was great. Very knowledgeable, but Murray on the South Island was hopeless. If I had to do the trip again I would make sure we don't have him again. Accommodation was great for most of the stays & the food as well. We felt there could have been a couple more excursions included in the tour instead of being offered as optional, especially because we missed out on the 2 train rides. (for which we got a credit). One must be aware that most mornings were 6am wake up calls. Something we were not aware of so it was a shock to the system. All & all it was a great fun tour. Highly recommend it.

We had a fabulous trip from start to finish. Global Journeys handled our booking very well and kept us informed and up to date with its progress at all stages. Grand Pacific run a very professional operation and make it quite clear right from the start that we are the most important clients they have ever had and this should be the trip of a life time ...read more for us. Our tour guide was great, full of local knowledge and interesting facts and our group getting the most from our tour was always foremost in his mind. The coaches and drivers were first class. Having never been to New Zealand before we were amazed by its diverse beauty. The over night stay on Milford sound aboard the Milford Mariner was the highlight for us. We also loved exploring the Maori culture.

An amazing scenic holiday. The tour was very organized and had a great choice of included excursions. We felt very safe with both drivers Steve and Michael and tour guide Paul was very friendly and helpful. The scenery was amazing and diverse. The train journeys were amazing. The overnight cruise on Milford Sound was a highlight. We went in the ...read more end of October and the weather was perfect. Included meals were very good. The people in New Zealand are very welcoming and made our holiday very special. Global Journeys were very good and organized our booking very quickly as we decided to book holiday on two weeks notice.