Romantic Rhine Reviews

Loved it. Crew were very accommodating and pleasant. Would highly recommend this cruise and the Global Journeys experience to anyone. (Ed. Thanks Cheryle for letting us plan your holiday again!)

We had some privately arranged before-and-after travel and we've only just returned hence the delay in this feedback. We were on 'Felicity' from Amsterdam to Basel. The crew were really excellent in all respects. The accommodation was very comfortable - the bed and pillows were great! The food and beverages were generally excellent - although bacon read more charred black is hardly healthy. Most of the guides for the optional tours were really good. Some negatives - seemed no logic in how cabins were allocated - we noticed that some passengers with disabilities were located a long way from the lift. Despite being advised that gratuities for crew had been pre-paid there seemed to be subtle pressure to pay additional amounts. Also, subtle pressure to provide gratuities for the optional tours - which were not cheap. Avalon seemed to have a very precise timetable for departure and arrivals and it's a pity this couldn't have been made available months before the cruise. Finally, travel by taxi from Schiphol to Movenpick and from Felicity to our Basel hotel was considerably cheaper than the price quoted for transfers by Avalon. Also, why the focus on transfer to Zurich airport when Basel-Mulhouse has a modern airport served by several airlines?

This was the best holiday ever - can't say enough great food, great staff, fantastic bed. We did not do any of the options and there still wasn't enough time in the day - loved it.

Cannot believe how fantastic the whole journey was. I am amazed that we have been able to enjoy the same benefits for half the price of other travellers through other tour organisations. Maybe I shouldn't be saying that out loud! But really, thank you for making it possible for us to enjoy such fabulous holidays at an affordable price. We look forward read more to many more such experiences!

We had a lovely time with the highlight being the amazing food wine and service. We would recommend this river cruise to our friends. Many thanks. Just one thing, our itinerary etcetera got to us just 2 days before we departed. (Ed. Avalon had a few hiccups getting them to us in time, but normally we receive them about 2-3 weeks before travel. I'm glad read more you got them just in time!)

Our tour was exceptionally enjoyable. From the start we received excellent service from Yvonne at Global Journeys. All our queries were answered quickly and our bookings were perfectly attended to. On the cruise itself we could not have been happier. The Avalon Felicity is a well presented comfortable ship providing for all our needs . The meals were read more excellent, as was the wine which was free flowing, with a great variety being provided over the seven days of our trip. The accommodation was clean and comfortable as were the general areas of the ship. The staff were always pleasant and nothing was too much trouble. We really enjoyed the fact that some of the included tours were bus and canal trips which provided a variety to our experiences. We would readily book again with Global Journeys and Avalon should we choose a River Cruise again.

My wife had always wanted us to take a European river cruise. I was the reluctant one worrying about being locked up for day after day and the cruise like being held in a low security prison. However, I could not have been more pleasantly surprised. The organisation of our Avalon cruise was outstanding from our smooth loading until our last morning read more disembarkation. There was a range of daily activities to suit all tastes from tours for history lovers to people who just wanted to see local culture. All tour guides seemed to have a detailed knowledge of their subject. The dining on board was first class and the three young ladies who looked after our table had the Asian culture of customer service and made sure dining was a delight. The evening entertainment was also good. The staff on board took their job seriously to ensure all passengers came away with a first class experience. The only minor issue on the Amsterdam to Basel was not enough time in the city of Cologne. Whilst my wife and I had visited Cologne last year two hours was not enough time for people to take this great city. As I said we had a wonderful experience and are now planning another cruise in 2015.

Excellent accommodation and service onboard. Local tour guides varied in their ability to provide interesting tours. Often found the tours did not allow enough free time to explore the places visited as too much time was spent giving in-depth history information. Overall a memorable experience!

We enjoyed every minute of our Amsterdam to Basel river cruise. The flexibility offered by this type of travelling makes group travel enjoyable.

Overall the cruise was wonderful, the ship was comfortable and casual, the rooms were spacious for a ship, the service was great. Our intent was to relax and take it easy on the cruise, whilst you have the option to participate on the included excursions-and we wanted to, having to depart the ship by 8-8.30am for morning tours and waking up earlier read more to make breakfast, was too early for our preference- no sleep ins!

Loved the intimacy of the smaller river cruise ship. We had a wonderful experienced Tour Director who made things work even when the Rhine River was blocked by a multi barge pile-up! The local guides she organised were also fantastic. Food and wine was excellent. Now we're trying to work out which cruise we'll go on next!

Great experience! Enjoyed every moment both on and off the Felicity. Service on board couldn't be faulted. The food was excellent. Tour guides were excellent - very knowledgable. Took nearly 2000 pics on the cruise. Would we do another trip with Avalon? Absolutely yes! Please don't wait till you get too old! Nike says 'just do it' you'll never regret read more it! Nice meeting people from all over the world including a lot of Aussies.

We started the cruise from Amsterdam and despite the floods the cruise went ahead. I was impressed that Avalon Waterways had arranged another ship to start the cruise and had the original ship booked at the half way point for us to changeover. This all worked without any problem or fuss and everything was arranged perfectly. I would definitely recommend read more Avalon Waterways they provided the best quality, best service and excellent staff. The cruise director was fantastic.

Very well done. We made many new friends. Even the optional tours were well priced. Excellent organisation and timing.

This tour was great. It was well organised before we left and during the cruise. The cruise director was very experienced and helpful. No complaints at all. Loved it.

Our cabin was most wonderful and meticulously kept by the very friendly staff, we were kept informed in every respect of the tour. If the information was not given to you, the staff was available all the time for any assistance. The tours were conducted by natives of the towns and villages who were passionate and full of knowledge. We were made to read more feel at home and looked after in every respect. The food and the dining arrangements were flexible and left us totally satisfied. The standard of the dishes that were served ,were second to none. The very worst of the trip was leaving the boat at the end of our trip. I would recommend our trip to any one and look forward to joining another tour in the future.

Great ship new ship with good service and great food options. The wifi was not the best as it cut out a lot due to the satellite connection, but you could not fault any thing else. From the moment I was in in touch with Yvonne from Global Journeys to the moment I left the river cruise we were always looked after and will recommend the cruise to family read more and friends. Thank you Yvonne for your great guidance and recommendations.

We had a wonderful time. Our Stateroom was top class, the cruise staff were wonderful, the food & beverages were 1st class and the entertainment and music/dancing just great. If anything could be suggested for the future there could be more included Tour Transport Options for those not interested or not able to commit to 90 minute city walks or 4 hour read more coach excursions. Overall ... very highly recommended.

My husband and I did enjoy the cruise but we were a little disappointed with a couple of the things. One of the optional tours we went on we spent so long on the coach and only had a short time at our destination. I would rather have stayed and explored the village we had docked at than travelled all the way we did. Also it would have been great if read more there had been a games night or trivia night, or even a movie night on one of the evenings - just another way of getting to meet some more of the people on the cruise.

It was far better than we expected. The crew were fantastic and very friendly and helpful. The boat was fantastic. The food was excellent.