Avalon Passion

Unfortunately I didn’t get the chance to do this trip due to severe drought and Danube water levels dropping so low no cruise ships could sail anywhere. I was afraid that Avalon would claim force majeure and not offer any compensation at all. To give them their due they offered refund for the cruise portion of the trip if I chose to do the trip and read more just use ships at three different locations as hotels and coach everywhere to maintain our on land itinerary. This wasn’t appealing at all given that I’ve just finished a coach tour with Trafalgar, so I’ve opted for a full refund instead. Tracey was great to deal with from initial booking to the very end handling cancellation and refund. I would be delighted to book another tour with both Avalon and Global Journeys in the future. Thank you Tracey!

Very good and interesting cruise. Avalon service excellent in all areas. Crew extremely helpful and friendly and all spoke very good English. Daily excursions very well organised with very good guides.

What an amazing boat, crew and experience. From the welcome with a light lunch before a quick walk through Vilshofen before recording for check in and departure. While we had a small room in steerage, it was comfortable for our needs, bathroom perfect and petite. The only downfall of our room was lack of ventilation and sometimes there was an unpleasant read more smell. Other guests said the same. Food and drinks were plentiful and of high standards. Excursions were great when the local guides met expectations. The few that didn't meet expectations didn't get a tip, simple. Great that gratuities were included, as NZ isn't a tipping culture, this took a hassle away. The overall crew was fabulous with having great memories of having met them and knowing their stories. Bonus we made more friends 🧡

Absolutely wonderful trip. Loved every minute. The staff were so consistently cheerful and helpful. The Cruise Director was outstanding. Regarding embarkation - we were told we would be sent an email the day before to tell us the location of the ship, but it didn't come, which was a bit stressful. However, I emailed the ship early the same morning and read more was told the information.

The other suggestion I would have is to contact travellers a few weeks before, to ask for what they need after the cruise in terms of transport to airports, stations, whatever. I read a statement in the info that said not to have flights at Munich airport leaving before 8am. I assumed by that (wrongly) that there would be an automatic shuttle to the airport early in the morning. However, when I checked with the wonderful cruise director, she put me straight, and with difficulty managed to get me on a bus to the airport for my flight. Thanks again - amazing.

It was the most wonderful, well organised trip. The luxury on the Avalon Passion was beyond our expectations.. the staff were all welcoming and helpful.. and the food always reflected the region you were passing through. The excursions gave you many options or you could just choose to relax with a coffee, hot chocolate, on board.

This was our third Avalon river cruise and we weren’t disappointed. Despite the itinerary being changed due to low water on the Danube. Avalon handled the situation well. Stayed in cabin 210 which was only a short walk to the main sections of the ship. Food and staff very good, though there appears to be less staff on board. Due to the low water we read more stayed 2 nights on the Avalon Impression docked in Budapest. We were then bused to Bratislava for our day tour there and continued on to Vienna to join our correct ship the Avalon Envision.

All crew were the same on each ship which helped with continuation. Avalon provided each passenger with cash to purchase lunch in Bratislava and also some free optional excursions as compensation. Tracey handled our booking very professionally, as always! Appreciated the updates on the changes. The team at Global Journeys are great and will continue to be our go to agents. They offer great value and a friendly and helpful team.

We had a really great time from the very beginning with excellent service from Rachael in organizing our trip at relatively short notice. The boat looked new and was very clean, the crew were all fabulous and Daniella the Cruise Director was outstanding and always available to give advice and or support the passengers. The only downside was of course read more the low water levels in the upper parts of the Danube which prevented us from completing the journey in Nuremburg. This impacted every cruise company. Having said this, Avalon did an outstanding job adjusting the cruise by adding a few more stops along the way and through offering free excursions to compensate for the inconvenience - which in my view was minimal.

The food was excellent and we really enjoyed just sitting on the deck or in the cabin, and taking in the beautiful sites as we sailed along the Danube. We are not cruise junkies, but this exceeded our expectations and if we do take another trip, it will certainly be with Avalon.

We recently completed a wonderful Amsterdam to Budapest cruise with Avalon along the Rhine, Maine and Danube rivers. Like many, this trip had been deferred, with credit, for two or more years. We soon began to realise how much we were again enjoying our experience of travel. A sense of normality returned and we gained a renewed love of such scenic and read more historic beauty as the castles along the Rhine and later in the Wachau Valley on the Danube.

The cities in Germany, Austria, Slovakia and Hungary were alive and well with tourists beginning to return in numbers. A bubble of joy and happiness radiated on the faces of travellers and locals from the various cultures seemed delighted to welcome us to their environs. Covid precautions were sensibly in place but did not hamper the joie-de-vivre in our hearts. It felt so good to be ‘travel-alive‘ again.

Easy booking online, lovely crew, interesting places, and the food was great. Don’t arrive in Budapest too early as days off the ship were 3 prior to embarkation.

In Bucharest the Hilton Athenee Palace provided rooms of widely varying quality eg. Room 352 : Cracked hand basin; dirty, stained lounge chairs; torn, stained office chair; entrance carpet loose - a trip hazard. But some other rooms were 4 star. Perhaps a change of hotel would help. The Sofitel Chain Bridge Hotel in Budapest was the epitome of a first read more class hotel.

Onboard our breakfast and lunch meals were buffet and quite good. For evening meals, whilst the waiters were superb, food took forever and evening meals typically took 2 hours and sometimes longer. When two chefs quit on the same day, and it took an hour between the appetiser and the main course, the Maitre D' insisted that there was no problem. Hotel staff and crew were otherwise friendly and obliging.