Earn Qantas Points with Avalon Waterways

Explore Avalon's exciting range of worldwide river cruises and book with us. We'll request your Qantas Frequent Flyer number before making your deposit or you can add it to your Avalon Waterways MyAccount profile pre-departure. Earn 2 Qantas Points per $1 spent on eligible river cruise bookings. Points are awarded within 60 days of departure.

FAQ's

What is an eligible booking?

Eligible bookings include new bookings of Avalon cruises purchased using Australian Dollars. Members will not earn points if a booking is cancelled prior to the date of departure or if the holiday is booked with companion or Friends and Family discounts or participant holidays provided as a prize to prize winners.

If a member adds multiple Qantas Frequent Flyer members to the booking, the total amount of points earned will be split equally between passengers under the same Reference number found on your Global Journeys invoice. Points are calculated on the cruise price excluding any promotional discounts, port charges, taxes, solo traveller supplements and gratuities.

There are multiple passengers in the one booking, can the Qantas Points earned be divided equally?

Yes the Qantas Points earned on your booking can be equally divided between the individuals’ Qantas Frequent Flyer accounts if the QFF members details have been added or prior to departure. As an example, if the entire booking will earn 10,000 Qantas Points and you add two QFF members details, each member will earn 5,000 Qantas Points.

I have an existing booking with Avalon Waterways without realising I could earn Qantas Points. Am I eligible for the Qantas Points?

No, only bookings made on or after 13 April 2022 will be eligible to earn Qantas Points. Members who have made a booking after 13 April 2022 are permitted to add their Qantas Frequent Flyer number to their booking prior to departure in order to be eligible to earn Qantas Points.

How do I book a river cruise package with Avalon and earn Qantas Points?

Your Global Journeys travel advisor will request your Qantas Frequent Flyer details prior to departure. If you're not already a Qantas Frequent Flyer member, you can join for free now here.

If I change my booking, will I still earn Qantas Points?

If you change your booking to a different departure date or destination you will still earn Qantas Points based on the dollar value for that booking.

If I cancel my booking, will I still earn Qantas Points?

Qantas Points will not be earned on cancelled bookings.

How soon will my Qantas Points appear in my Frequent Flyer account?

Qantas Points will be credited to a member's account within 60 days of departure date.

How many Qantas Points will I earn on my booking?

Members will earn 2 Qantas Points per $1 spent on an eligible Avalon booking.

Who do I contact for assistance with my Qantas Points queries in relation to my booking?

If you have a query regarding your booking please email your dedicated Global Journeys travel advisor. If you have a query after points have been credited, please complete the Qantas Frequent Flyer contact form here. Alternatively, call the Qantas Frequent Flyer Service Centre on 13 11 31 between 7am and 7pm (AEST) Monday to Saturday and have your Qantas Frequent Flyer number and PIN on hand.