Avalon Envision Reviews

This was our third Avalon river cruise and we weren’t disappointed. Despite the itinerary being changed due to low water on the Danube. Avalon handled the situation well. Stayed in cabin 210 which was only a short walk to the main sections of the ship. Food and staff very good, though there appears to be less staff on board. Due to the low water we ...read more stayed 2 nights on the Avalon Impression docked in Budapest. We were then bused to Bratislava for our day tour there and continued on to Vienna to join our correct ship the Avalon Envision.

All crew were the same on each ship which helped with continuation. Avalon provided each passenger with cash to purchase lunch in Bratislava and also some free optional excursions as compensation. Tracey handled our booking very professionally, as always! Appreciated the updates on the changes. The team at Global Journeys are great and will continue to be our go to agents. They offer great value and a friendly and helpful team.

We had a really great time from the very beginning with excellent service from Rachael in organizing our trip at relatively short notice. The boat looked new and was very clean, the crew were all fabulous and Daniella the Cruise Director was outstanding and always available to give advice and or support the passengers. The only downside was of course ...read more the low water levels in the upper parts of the Danube which prevented us from completing the journey in Nuremburg. This impacted every cruise company. Having said this, Avalon did an outstanding job adjusting the cruise by adding a few more stops along the way and through offering free excursions to compensate for the inconvenience - which in my view was minimal.

The food was excellent and we really enjoyed just sitting on the deck or in the cabin, and taking in the beautiful sites as we sailed along the Danube. We are not cruise junkies, but this exceeded our expectations and if we do take another trip, it will certainly be with Avalon.