Malta & Gozo Discovery Reviews

The trip lasted 7 days. For the first 4 days which included 3 days on Gozo and the 1st day in Malta was an absolute shambles. We were not met from the ferry in Gozo, the guide was too busy talking in the bus with the driver and didn’t notice this very big ferry had docked. One of our group decided to do a car park search after waiting for 3/4 an hour ...read more and found them ! The guide was not interested and did it because she had to. A very unpleasant experience. Arriving Malta and checked in to our hotel. A guide took us out to dinner but never saw her again. The next day was a public holiday which saw the group waiting in the lobby with no idea who, what or when we were being met. Phone call made to the local office to enquire what were the plans and that person was spoken to in such a condescending manner and the attitude was unbelievable which prompted another of the group to phone and email the head office in UK and made a complaint.

A guide was produced at 10 am who also did not want to be there, our entire ‘tour’ of Valletta took 2 hours only and then we were told to take the local bus home as the tour bus was leaving at 1pm!! After the complaint was made to the UK office, the next 3 days we had marvellous guides and the best driver ever who virtually saved the trip from total disaster. The accommodation was 3 star at best, however, was clean and breakfast provided. The group was made up of people from USA, UK and AUS. We all rubbed along quite well. From this experience, I have also emailed the UK head office with a more detailed description of the total lack of communication and attitude from the local Maltese office. Would I go on another Explore trip…. I would really have to think about it but at the moment, no.

This was a fantastic trip and I could not recommend it highly enough! Good quality hotels, great and varied itinerary with the opportunity to have some free time as well. The highlights included a farm visit and luncheon, a visit to St Johns co-cathedral in Valetta, the coastal scenery and visits to neolithic temples! In addition to those highlights, ...read more the trip was memorable because of the opportunity to travel with like minded people and to be guided by a wonderful and enthusiastic guide (Lisa). We were also able to enjoy some high quality local seafood. You must put Malta and Gozo on your travel list!

Underated destination. You have to visit Malta. Many thanks to our Tour Guide for making this trip so enjoyable and memorable for us.