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Avalon River Cruises

Avalon River Cruise Reviews

The 464 Avalon River Cruise reviews listed below are from past clients of Global Journeys that have travelled with Avalon. Each review has been individually verified by our team.
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AVG. RATING 4.7 / 5
464 Reviews
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Pleasant holiday, as we expected.   2 , NSW, Australia, Sep 2017
Everything was good on the cruise. The guides were good, some excellent. The included excursions were well organized and interesting.

The optional excursion to Weltenberg Abbey was very disappointing and we felt we had wasted our money. The boat was overcrowded, we couldn't hear the commentary, the boat was dangerous as it had only one narrow ...read more exit (apart from jumping overboard) and everything was shut at the Abbey so there was nothing to see.
We enjoyed the extension trip to Transylvania very much although we were disappointed to be rushed through Dracula's castle at a fast rate. That was the main reason for going on the extension.
Very pleasant river cruise with Avalon   6 , WA, Australia, Sep 2017
Avalon probably exceeded our expectations, as we had cruised with Uniworld last year from Istanbul to Amsterdam which was spectacular in every sense. However cruising on the Affinity from Arles to St. Jean De Losne was lovely. Although an older ship it was extremely comfortable, well maintained and the cabins though not their new design were immaculate, ...read more quite spacious with lots of storage and L'occitane products in the bathroom. Food in the dining room was very good and plentiful and they were very generous with the free wine, beer and soft drinks served with meals. Tea, coffee and delicious biscuits were available in the lounge at the "back" of the ship 24 hours. The staff on board were amazing, well trained and couldn't do enough for guests, always smiling and nothing was too much trouble. A special mention for Laura and Thomas for excellent service in the dining room, but all a great team.

Included shore excursions were interesting with well informed local guides. The general feeling was that the cruise director could have been better, perhaps more friendly and approachable although the nightly run down or the next days events was adequate and also posted on the board in the foyer. She made a proper stuff up of organising the train journey from Dijon to Paris.

A couple of suggestions about the hotels before and after the cruise. The Meridien Beach Plaza in Monte Carlo, though an impressive hotel on the beach, it was quite impersonal, and food and drinks were very expensive and the location of the hotel was a long way from any outside restaurants, only a couple of beach bars serving burgers etc. In fact I'm think that it would be much better to start the tour in Nice and have an optional tour to Monte Carlo for those who wanted to see this overcrowded, over rated rich man's playground.

The journey from Monaco to Arles was a four hour coach journey on the freeway nowhere near the deep blue Mediterranean Sea which is a spectacular coast drive or train ride. The hotel in Paris Hotel Du Collectionneur, although an impressive entrance and a large comfortable bedroom had so many short comings, it would bore you to list them all, but the reception staff and Avalon Rep did their best to apologise and address the issues, which became amusing really. Overall we enjoyed the holiday very much and met nice fun people on board. Of course can't forget the excellent, efficient and knowledgeable service from Georgie at Global Journeys which we've come to rely on for a few years now. Thanks again Georgie.
Loved River Cruising   8 , NSW, Australia, Sep 2017
This was our 1st river cruise & I hope its not my last, I loved the fact that there was only a maximum of 120 people on board, which equates to a more personalised service. The food was great, the dinner service was great. The cabins were comfortable & well kept. I just loved it.
Great Experience   1 , NSW, Australia, Aug 2017
Although we've been on several ocean cruises, this was our first experience on a river cruise.

Being on a much smaller vessel with a lot less people created plenty of opportunities to get to know other travellers on a much more personal level, mainly because of the number of times we could meet them. The downside though is that on a couple of ...read more evenings, we were tired from the day's activities and didn't feel very sociable, but there was nowhere to hide!

The ship itself was adequately fitted out with all necessities but wasn't that impressive as far as a river passenger ship goes. However, the cabins were a standout. Ours had full length floor to ceiling sliding windows that gave the illusion we had a balcony. The king bed was very comfortable and faced the windows. A full sized mirror on one side also gave the illusion that the statesroom (as they called it) was larger than it was. There were adequate power points which I'm particular about. Special mention must go to the fabulous and spacious ensuite decked with stone tops and a range of L'occitane branded toiletries. Overall, a luxurious and well-equipped statesroom.

Although the daily breakfasts and lunches were generally good, the dinners were particularly superb. It was like eating at a fine dining 5-star restaurant each night, enjoying the company of people we've gotten to know quite well.

As for the included shore excursions, we had mixed perceptions. The locations we stopped at were interesting to us, more so because we were exploring new territory, but we felt that mostly the local tour guides assigned to our group needed to be more engaging and amiable. With many of them, we felt they didn't try (or maybe didn't know how) to connect with us on a personal level. They came across as guides who needed to impart as much data as possible in the short time they were allocated.

Finally a word of compliment for our pre-trip consultant, Jemma Rosen. We didn't start off well, with another consultant but when Jemma took over, she proved herself to be a worthy representative of Global Journeys. She was professional, had a sense of humour and was very responsive to questions - a great person to deal with.

Would we sail with Avalon again? Quite likely given what we know now. It was a great experience overall and while not everything met our expectations, we were quite satisfied with what we got.
Wonderfull trip excellent service   7 , NSW, Australia, Aug 2017
It was an excellent time of year to travel, got on well with all passengers and ships personnel. Made some wonderful friends. Included excursions plus added trips were great.
A full-on cruise that teaches you a lot   37 , WA, Australia, Aug 2017
A high standard of guided tours were provided at every port of call, with usually the provision for slower/elderly walkers; plus interesting on-board lectures and plenty of on board entertainment - some very good. So in that regard the cruise offered excellent value for money. The meals were of a very high standard and the service excellent. The ...read more staff/crew were all efficient and some were smiling and friendly too. The cruise director was very efficient and experienced. At one point, Passau, the river was too low to proceed, so we all disembarked and boarded the ship again down river later that day. This complex manoeuvre was seamlessly performed.

We opted for two of the 'extra cost' excursions. The one to Salzburg was excellent with a brilliant guide who travelled hundreds of km (back and forth) that day to perform this task. The other extra was the concert in Vienna. The concert itself was very good however the venue, though grand was a touch gloomy with rather hard seats. (On a previous visit to Vienna I had attended a similar concert at the Kursalon which was a far more sparkling, audience-friendly venue).

Our cabin was on the lowest deck with a window just above water level. It was luxuriously appointed but definitely on the small side for a two week stay. Calling it a stateroom was a little over the top, I thought. Most of the passengers were in the over 50 age group from USA, Canada, Australia, New Zealand and UK. One couple was from Taiwan and one couple from Brazil. We found most passengers friendly. My overall comment is that if you want a full-on cruise that teaches you a lot about this part of Europe then this is the cruise for you. But if you want a really laid back cruise to completely unwind and veg-out then this is probably not for you.

The booking with Global Journeys was fine and Georgie always most helpful. I think the arrangements for actually joining the ship at Amsterdam could have been made clearer. An email confirming final details about exactly when and where to go to join the ship in Amsterdam would have been handy ie confirming the actual hotel where we were to meet.
Enjoyable River Cruising     0 , QLD, Australia, Aug 2017
We had previously travelled with Avalon some years ago and, while that tour was very good, we believe that the Avalon network has improved in quality since that time. The rooms are very efficiently designed and even though they are not large (about the size of a standard Paris hotel room - and that's not large) the amount of storage is amazing. The ...read more ships (back to back cruises here) were in excellent condition and kept immaculately. Anybody who has been on a river cruise knows that, by the end of the cruise, you are begging for no more food please! Breakfast, lunch and dinner are varied and of high quality.

The staff on the ships were outstanding - well trained, efficient, welcoming and very friendly. The excursions were OK and starting the tour in Monte Carlo, whilst a bit of a gimmick, was probably worth it for fun value. Although Monte Carlo is more difficult to get to than, say, Nice or Marseilles, it is probably a place most people would avoid. A room on the very front row of the Fairmont Hotel looking out over the billionaires boats and sitting directly over the F1 circuit at the Fairmont Hairpin is a bit of fun.

The on-board entertainment was not a strong feature but it was adequate. In summary, I was impressed by the commitment of Avalon to quality improvement.
Amazing Avalon   1 , QLD, Australia, Aug 2017
We had a fantastic river cruise from Budapest to Amsterdam. It is a great way to travel - so relaxing and somewhere different to see everyday. The staff on board Illumination were just terrific - always smiling and always so helpful. The food and wines were sooo good. We'll definitely be looking at doing other cruises with Avalon.
Pleasant trip down the Rhone   1 , NSW, Australia, Aug 2017
The cruise was very enjoyable in many respects, but we were probably spoilt back in 2014 when we did the trip from Amsterdam to Basel which is prettier and had better tour highlights. No complaints with the crew, food and comforts but the other cruise was hard to top.

Cruise director could have done more with onboard commentary and was very dismissive ...read more about one query about flamingos in the Camargue. He said you'd never see one. We caught a local bus to the site from Arles and saw hundreds.
Fantastic trip through Europe   6 , New Zealand, Aug 2017
This was our first River Cruise and we had a really great time. From when we boarded in Budapest until we got off in Amsterdam the time seemed to fly. Every day was eventful and fun with some great included tours and also some alternative ones for which we paid extra. The Cruise director Andrejzs was extremely experienced, professional and well organised ...read more and was always available for advice and gave some great running commentaries as we travelled.

All the guides we had on our excursions were extremely knowledgeable and professional and several were also quite funny and entertaining. We had a couple of lectures onboard about Locks and the EU which were very informative and filled up some spare time while transiting. All the crew from Captain Peter down were courteous and accommodating and went out of their way to be of service. Some of the young crew members even joined us on excursions.

The food and wine was high quality and plentiful! We all put on weight! Service was excellent! The onboard entertainment was very good with several small groups coming on between stops as well as the resident pianist/singer Albert who was extremely good. Our cabin was as expected with a very nice bathroom and the housekeeping was excellent! I think that although the trip seemed relatively expensive , we jammed the maximum adventure into the time available and I am already recommending this trip to friends as a great way to travel. Some of the sights like the Wachau valley probably couldn't be seen as well any other way!
The Black Sea to Budapest with Avalon   1 , NSW, Australia, Jul 2017
We have travelled with Avalon before and again had another wonderful time. The service, FOOD, accommodation, staff and trip was great. The ship was modern and had everything you needed... including amazing afternoons & suppers! After dinner there was entertainment or you could sit on the top deck and take in the beautiful skies.

It is a very different ...read more trip to say doing the Romantic Rhine, as the scenery isn't as magnificent, but it was like stepping back in time, with some of the places we visited and made you realise how lucky we are. It wasn't an over busy or full on tour each day, so a nice leisurely place. Our Tour Director was fantastic and nothing was a problem.

Our hotels that we stayed in before and after the cruise were great and we found finishing with Budapest was the icing on the cake. We were lucky with having a variety of different ages and nationalities on our trip, so it was a lot of fun. Hannah from Global Journeys made our booking very easy and was a pleasure to deal with. Thanks so much Hannah.
Worry free week.   0 , New Zealand, Jul 2017
Once again a fabulous week with Avalon, there is not one second, of our time we regretted. The meals outstanding, the staff wonderful and courteous. Yes we are considering a third cruise.
Wonderful journey through central Europe     3 , New Zealand, Jul 2017
We loved visiting the little medieval towns along the Danube and Rhine Rivers and learning more of their histories and modern lives.
European River Cruise   29 , New Zealand, Jul 2017
The Hotel in Amsterdam (Room Mate Aitana) was well situated for the start of the cruise, being about 150 metres from the hotel. It was also very close to the railway station that we arrived at. Room very comfortable and spacious. Restaurant very good.

The cruise was not completely full. We were quite disappointed with our Avalon Cruise Director ...read more half way through the cruise when we asked for an upgrade cabin since the noise in our cabin was keeping us awake (water slapping against side of ship, some engine noise and vibrations). They had a cabin available but insisted that we pay full price for the rest of the cruise (week) of 2400 Euros. Many other passengers tried to upgrade and got the same response. I would have thought that some leeway for them to get some extra money in the bank. Even a lottery at a cheaper price for those wishing to upgrade would have gone gown well.

When advising customers (particularly older ones) I would recommend you explain the dangers on board due to the stairs. Some of the stairs have a narrow side and a wide side. The narrow side does not provide enough foot space to be safe and a fall could have disastrous consequences. Many older people, particular carrying extra weight struggled with the stairs. Three accidents occurred on the trip requiring urgent hospitalisation (one fall in a cabin and one from the stairs). One other slip on the stairs didn't (fortunately) require immediate attention.

It was obvious that the levels of cabin got different service eg we had to ask for the sheets on the beds to be changed after the first week. This was automatic for the upper deck passengers who had their sheets changed very regularly. The two upper decks had uniformed staff assigned. Our lower floor didn't. Talking to some passengers who have done many cruises in upper decks, all agreed that the difference in price between the lower and upper decks was not value for money. One passenger had booked the lower level cabin for that reason. Overall the experience was one in a lifetime and we saw towns and beautiful countryside. We will have many fond memories of the trip for many years ahead. If you would like to have a further conversation by phone please ask Global Journeys and they'll send my number so you can give me a call.
A great way to holiday and see the sights without the rush   1 , New Zealand, Jul 2017
We loved the way we could set our own pace. Plenty of choice in the excursions and plenty of time to just chill and enjoy the sights. The food was amazing in both quantity and quality. If we travel again it will be with Avalon.
Mekong Magic   13 , New Zealand, Jul 2017
The Avalon Mekong Siem Reap to Ho Chi Minh City ranks at the top of 45 years of travel and adventures. I can't praise it enough. I've traveled to over 90 countries - mostly independently - but have used tours more in the last 15 years, and have been on 7 including a Nile tour that like this, was cities with a cruise in between. This was better. Booking ...read more through Leanne at Global Journeys over the internet as as easy as being in a travel agent's office. Great communication. What the Mekong trip offered was a tick on our bucket list for the temples of Angkor Wat and a bit of relaxation afterwards. We had no expectations beyond that.

What we got - along with the pleasant company of 30 mostly retired people and 6 much younger ones - was an amazing mix of excursions (morning and afternoon offerings daily), modes of transport, and evening entertainment; all in 5 star luxury. The tour director was Phiem. I can't praise him enough. He really understood the clientele / demographic and our needs. He headed a star lineup of people that made everything a pleasure. They had plan A ready for the day, but with the slightest hitch it became apparent Phiem had plan B and plan C too. For example on a morning excursion to a riverside village, the transport was ox cart. Me and several others have knee or hip problems so when it was apparent we couldn't get on, he conjured up a tuk tuk, and he had a back up plan if that hadn't helped. To my delight and surprise I loved the tuk tuks and sanpans (life jackets provided. Really, they have thought of everything!) Cambodia and Vietnam each had a local guide accompany us. Both were hugely knowledgeable and one was a real raconteur too which helped make us his Avalon family, not just a collection of tourists.

29 Staff on the absolutely 5-star Siem Reap ship anticipated your needs. Several of these were specialist chefs and the buffet cold and hot food at breakfast and lunch was excellent plus the evening meal was a la carte. I need to stop but I could go on. In summary if you want to see Angkor Wat this tour goes to the right temples over 2 days. After that you get to choose your pick of excursions (they are all-included) to riverside villages, local craft makers, temples, museums and markets; some dark stuff linked to Pol Pot in Cambodia and the war in Vietnam, or stay on the ship for spa treatment or a nap. I loved it. Can you tell?
Relaxing way to explore France   2 , NSW, Australia, Jul 2017
This was our second Avalon cruise and we thoroughly enjoyed it. The best thing about river cruising is being able to settle into your stateroom and know you can stay there for the whole journey. Both the boats, Avalon Affinity and Avalon Creativity were comfortable and the hotel staff and crews of both provided excellent service. Our cruise director, ...read more Joost Ruitenberg was outstanding: a most engaging manner together with great organisational skills, which made our cruise run very smoothly. He successfully transferred 82 travellers from St Jean to Losne by coach and TGV to Paris, without losing anyone!

The experiences on the cruise were varied with lots of included walks through small towns and villages, as well as optional tours to nearby places. There were so many enjoyable experiences, I cannot name a favourite. We were, however, pleased that we had prebooked all our optional excursions before leaving Australia. Because of this those tours were guaranteed, which meant there were only four people on one tour and five on another. We were the only passengers who had prebooked and as a result, several other tours were cancelled due to insufficient numbers.
Fabulous trip   3 , NSW, Australia, Jul 2017
Once again Yvonne and the team at Global have ensured a wonderful holiday experience. Our Avalon river cruise was an excellent way to see Eastern Europe. Initially we though 20 nights may have been too long to spend on a river cruise but we had to be dragged off the boat at the end. Terrific cabin, great food and wonderful staff. The experience was ...read more unforgettable and we would highly recommend both Avalon and Global Journeys. The itinerary was interesting and optional tours good value. Nancy, our cruise director was exceptional.
Memorable and excellent experience cruising Amsterdam to Budapest   4 , New Zealand, Jul 2017
Highlights included the attention to detail and highly organised and well orchestrated operation with multiple opportunities to get off the ship and explore the various cities and towns that we visited. The ship felt spacious and clean and the cabins comfortable (106) and products used in the bathroom of good quality. The Cruise Director was extremely ...read more good and balanced a great sense of humor with meticulous attention to detail and highly effective and organised.
Great way to Explore Central Europe   0 , QLD, Australia, Jul 2017
As the ratings below suggest, everything about the cruise was very well organised and managed. We would recommend the tour package to anyone,..... but pay the extra and avoid the cabins with only high-level windows (Cat E)! Hotels in Prague and Paris were unnecessarily extravagant for those on a tight budget. You become very aware of the rates if you ...read more extend your stay!
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