Christmastime in Alsace and Germany Reviews

We would like to thank Toni our travel advisor at Global Journeys & the rest of the Avalon Tranquility 2 crew for making our holiday cruise getaway a memorable and relaxing experience. From getting in touch with yourself to enquire at first, to sorting out our trip, I couldn’t believe how easy everything was.

Onboard the cruise, EVERY crew member ...read more made sure we are ALWAYS looked after and they even made time decorating our room & making a cake to celebrate my birthday. Every place we went throughout the cruise was remarkable and we also loved the part where we were given ample time to be able to roam around & explore each town/place on our own without having to rush. Overall the experience was delightful and we can hand on heart say it will not be our first & last as we will definitely book with you again in the future.

Great trip met some really nice people. The ship was well presented apart from a rip in our cabin carpet.
Our trip was disrupted due to the shootings at Strasbourg Christmas Market, so that was by-passed but Avalon recovered well and provided alternative markets to visit.

Staff, particularly the waiting staff, were very good and the cabin attendant ...read more made up the room every day so that it sparkled.

This short cruise was a great way to start our Christmas European holiday with delicious food, highlighting local produce, and a reasonable wine list with meals. Our cabin was spacious, well designed along Avalon’s panoramic window principles and had the most comfortable bed with zero partner disturbance. The staff were fine but a little hit and miss ...read more in terms of quality and friendly service. Certainly our cruise director needed to be more present, more light humoured and more personable. Given the tragic events in Strasbourg we understood and appreciated the urgent changes to our schedules along the way.
Most excursions were well done with informative local guides but having to spend extra time in Basel was a disappointment.

We both appreciated the friendly, timely and comprehensive service from Juliet from Global Journeys and intend to book through her again.