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Emerald Tours

Emerald Tours

Choose from 12 Emerald tours (formerly known as Evergreen Tours) exploring Canada & Alaska. Book your next Emerald trip with us and you'll enjoy exclusive online savings, a dedicated travel advisor to look after your booking and the best price guaranteed! Are you looking for Emerald Cruises?
TOTAL TRIPS: 12
AGE RANGE: 8-99 Years
BUDGET: Premium
  5 Reviews (4.6/5)
TRIP STYLES:
Coach Tours
GUIDING STYLES:
Fully Guided Locally Guided
REGIONS:
Canada & Alaska

Featured Tours View all

22 Days Vancouver to Vancouver

Operator: Emerald Tours

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24 Days Vancouver to Fairbanks

Operator: Emerald Tours

From 16,281
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18 Days Victoria to Vancouver

Operator: Emerald Tours

From 11,727
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11 Days Victoria to Vancouver

Operator: Emerald Tours

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Emerald Reviews

4.6
AVG. RATING 4.6 / 5
5 Reviews
5 Star
60%
4 Star
40%
3 Star
2 Star
1 Star
There & Back Again   0 , United Kingdom, Sep 2023
Can't fault the tour in any way. Tracey at Global Journeys was brilliant even with the complication of us booking from the UK. As for Valerie, our Evergreen tour guide, just excellent. Great knowledge and very entertaining.
Highlight after highlight in Canadian Rockies and Alaska   0 , NSW, Australia, May 2023
Just returned from a tour of the Canadian Rockies and Alaska though Global Journeys. Every detail ran smoothly and the scenery, especially in Alaska, was simply stunning; Glacier Bay, College Fjord and Denali were particularly impressive. We also saw moose, caribou and grizzlies from close range (luckily from a coach). Georgie at Global Journeys handled ...read more our booking smoothly, with good communication at all times; well done and thank you!!
Canadian Rockies, Alaska and Eastern Canada Tour   0 , NSW, Australia, May 2023
Just returned from our Canadian and Alaska tour and all aspects of the trip exceeded our expectations. There were so many highlights during the tour but a few standouts include the magnificent views during the Gondola trip in Banff, Scenery on the Rocky Mountaineer, Glacier Bay during the Alaska cruise and strolling through the streets in old Quebec ...read more City. Accommodation was of high standard throughout the whole trip and Evergreen tour directors and coach drivers went out of their way to ensure everything ran smoothly. A big thanks to Georgie at Global Journeys who was very helpful in organising the tour and quickly responded to any queries.
Tasmania   0 , WA, Australia, Mar 2023
Just completed our Evergreen Tasmanian holiday. I thought they could have organised something the day before and the day after arriving in Hobart. It was advertised as a 10 day tour but you had to pay extra for anything you did on these days. Apart from that enjoyed the trip. Thank you to Hannah for hassle free holiday. Looking forward to Finland.
Tasmania tour   0 , QLD, Australia, Mar 2022
All the tour was very organized. Days departing and arrival. Hotels and food in general were very good. Nice view between cities. Driver very good knowledge and Director of the tour was also very organized. Maybe in Cradle Mountain would be better with one more day in the future, but in general was good. Thanks Francisco.

Emerald Tours Brochures Download the latest Emerald Tours brochures to read at your convenience.

Canada & Alaska

Canada & Alaska (2025)

In this brochure, you’ll find an outstanding combination of luxurious cruises, enthralling rail journeys and superb accommodation, combined with spectacular scenery, iconic attractions, delicious cuisine and friendly people. All the details needed to...more plan and book your next unforgettable Canada & Alaska tour with Emerald Tours are inside this brochure, so we look forward to welcoming you on board soon!
Canada & Alaska

Canada & Alaska (2024)

Evergreen Cruises & Tours invites you to join us on a unique journey to discover the wonders of North America. Come and explore Canada & Alaska with us, one of the most popular holiday destinations for Australians. This brochure gives you all the details...more to plan and book your preferred tour and 2024 travel date now.
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The Emerald Tours Experience Choose to travel with Emerald Tours on your next adventure!

40 Years of Experience
40 Years of Experience

With 40 years of experience, Emerald Tours (formerly known as Evergreen Tours) carefully plan, arrange and coordinate every aspect of your holiday. Emerald's guests recognise that value is not only about the price but also what’s included in your cruise and tour. Here are just some of things included in your price:

  • Emerald Tour Director & Local Guides
  • Premium first class hotels
  • Daily guided tours through cities, parks and towns
  • Most meals included
  • Unique "You're Invited" cultural events
  • All gratuities, transfers, porterage, charges & taxes
Premium Accommodation
Premium Accommodation

With its affiliation with sister brand, Scenic Tours and long standing relationships with the world's premium hotel chains, Emerald offers their touring guests premium accommodation on all its itineraries.

Guest comfort, quality accommodation and the best possible location for the attractions on the itinerary are paramount in their selection of accommodation across all destinations.

Whether it is character and charm, traditional or contemporary, you will sleep comfortably each night of your journey and wake up fresh to each new day of exploration.

Your holiday Your Way
Your holiday Your Way

Each Emerald tour includes a balance of inclusions, must-see sights, and free time with the option to enhance your trip further.

Immerse yourself in local experiences with the complimentary 'You're Invited' program that sees you interact with local artisans and hosts for a truly cultural experience.

Shape your holiday further with a choice of 'Discover More' experiences from a unique portfolio of enhanced excursions and activities offered in each itinerary.

Emerald Tours FAQ's Frequently asked questions for those considering travelling with Emerald

Are tips included in the cost of my Emerald trip?

Yes, Emerald has pre-paid certain tips and gratuities for you, including all drivers, local guides, porters (1 piece of luggage only), and meals included in your tour. Please note tipping is NOT included for meals, drinks, taxis and transfers that are not included as part of the tour.

Does Emerald have a Flexible Protection Plan?

Yes, Emerald's Flexible Protection Plan must be purchased at the time your booking is made and may not be added at a later date. Read more here.

What validity do I need on my passport?

All passengers are required to possess a passport valid for 6 months beyond the conclusion of their trip.

Should I provide Emerald with my health and fitness details prior to travelling?

Emerald will supply a Health and Fitness form in your travel wallet. These forms are designed to provide Emerald with instant information if an emergency should arise. These forms will be returned unopened at the completion of the tour. It is not compulsory to fill out these forms but is strongly recommended.

Emerald strongly recommend a visit to your doctor and dentist prior to your tour. If you are aged 70 or over at the Tour Departure date you must provide Emerald with a doctor's letter confirming you are fit and healthy enough to take part in the specified tour including reference to the itinerary, destinations and tour departure date.

You must advise Emerald of any pre-existing medical conditions that might reasonably be expected to increase your risk of requiring medical attention, affect the normal conduct of the tour and/or the enjoyment of other tour members. You will be required to fill in Emerald's Health and Fitness form and hand it to your Tour Director on the tour departure date.

Can I take prescription medication?

Yes, and it's advisable to pack an ample supply of any medicine you are taking, copies of prescriptions and the telephone/fax number of your doctor. Because of strict drug laws in some countries, drugs you take on doctor's orders should be carried in their original container showing the prescription label. Always keep your medication in your hand luggage.

Can I travel in a wheelchair?

Some cruise ships do not have elevators, and ships that are equipped with elevators may not have elevator access to all decks. Wheelchair passengers should be aware that cabin doors and rest rooms are not wide enough to provide access for standard wheelchairs. Requests for disabled rooms must be made at the time of booking and are subject to availability. For safety reasons, passengers in wheelchairs cannot be carried on boarding ramps (which may be steep due to water levels) whilst the vessel is tied up or at anchor or on to motor coaches. Please let your Global Journeys Travel Advisor know of your particular needs to ensure you can travel on the trip of your choice.

When will we receive our final documents?

Travel documents will be issued approximately 3 weeks prior to departure. If you need to receive your documents sooner, or need your documents sent to a different location for any reason, please be sure that you let your Global Journeys Travel Advisor know where to send them.

How much luggage can I bring?

The luggage allowance is one suitcase with a maximum size of 76 x 53 x 28 cms (30 x 21 x 11'') and weight of 20 kilograms. You may also carry a small backpack, or the Emerald issued backpack. Additional bags beyond the luggage allowance may incur additional charges and are to be settled directly to the hotel or as required. Please check with your Global Journeys Travel Advisor if you have any specific requirements.

Is porterage included?

Handling and porterage of your luggage (as per the luggage allowance above) is included in your tour. Additional bags beyond the allowance may be charged or it may be the responsibility of the passenger to forward the baggage to another destination. Luggage handling is not included during any independent or non-escorted touring. In this situation, luggage handling and porterage will need to be organised directly with the hotel porters. For security reasons, porterage around public transport including airports and train stations is your responsibility.

Should I attach the Emerald cardboard luggage label provided prior to departure?

No, Emerald request that you please wait until you have claimed your luggage at your destination airport. This will ensure airline companies will not tear off this tag, as it is required to easily identify your luggage for transfer services and hotels.

What happens if my luggage goes missing?

It is highly unlikely for your luggage to be mislaid; however, Emerald suggest if travelling as a couple to pack each suitcase with back up clothes and toiletries for each person. Emerald also suggest writing your personal and tour details on a label inside each suitcase (including name, address, telephone number, departure and return flight details). Write only your name and destination address on outside labels.

What clothing should I pack?

You are on holidays and therefore the dress code is relaxed. However, most Emerald guests do observe smart casual for the many evening activities planned on tour. Perhaps include something a bit more elegant for the Welcome and Farewell dinners, although black tie and formal attire are not needed. Emerald also recommend a mixture of light and medium weight clothing that can accommodate changing weather conditions including a waterproof jacket.

  • Casual sportswear for daytime that can be mixed/matched/layered
  • Jumper/warm jacket/gloves/hat/scarf for cooler mornings and nights
  • Swimwear
  • Comfortable walking shoes with rubber soles for good grip
  • Sunglasses and sun hat
What else do I need to pack?

The following list may be useful when packing for your trip:

  • Airline tickets and passport (plus extra photocopies and passport photos)
  • Travel and travel insurance documentation, and itinerary (make a copy for your emergency contact)
  • Cash, debit or credit card and emergency contact numbers if lost or stolen, plus local currency for first day and a money belt
  • Spare memory cards and batteries for your digital camera or film in clear plastic containers
  • Only those keys needed on return
  • Personal medication and prescriptions, extra glasses/contacts and prescriptions
  • Sunscreen, lip balm and insect repellent
  • Pocket calculator, address book, journal and pens
  • Tissues and anti-bacterial hand wipes or hand sanitiser
  • Raincoat or umbrella
  • Plastic bags for dirty laundry, washing powder and elastic clothesline
  • Travel alarm clock, earplugs and sleep mask
  • Adaptor plugs (onboard electricity is 220v) mobile phone charger, battery charger
  • Face cloth / flannel
  • Small torch and batteries (there is minimal lighting at remote locations)
  • Overnight bag (for overnight rail journeys)
  • First aid kit

Please Note: All hotels on tour provide towels, irons, hair dryers, soap and shampoo within the room.

What time can I check-in to my hotel?

If your flight arrives before noon (usually 14.00 is check-in time) at the city where your tour starts, the hotel may not have your room available until mid-afternoon. Emerald endeavour to ensure that rooms are ready for your arrival times however this is not always possible, and it is outside their control. Some people use this time to explore the neighbourhood, shop or relax in the hotel public areas. On arrival at your hotel, please check to see if your Tour Director has already posted tour information in the foyer.

Are there likely to be changes to my itinerary?

On certain occasions, for operational or local reasons, it may be necessary for Emerald to change your hotel accommodation or a brochured attraction in a particular location. If this does occur, you will be notified of such changes as soon as possible.

How do I book my DiscoverMORE activities?

Emerald's DiscoverMORE activities are subject to availability, operational and seasonal factors. All activities can be reserved, subject to availability with the Emerald Tour Director whilst on tour unless otherwise stated. Please note a minimum number of people are required for some activities to operate.

Are laundry facilities available?

When staying in a hotel you can generally arrange laundry direct with the hotel although it can be costly. Some hotels will provide an iron for you upon request. There are also laundromats in certain towns and cities. Emerald recommend checking with your Tour Director for more specific details.

Who will be escorting the trip?

Your holiday is a special time and Emerald's Tour Directors make all the difference. From your very first day their warm greetings and professionalism signal the start of a wonderful rapport. For all land tours you will have the services of a Tour Director who has your best interests at heart and will take care of all arrangements for you.

Can Emerald accommodate special dietary requirements?

Yes. If you have not already advised your Global Journeys Travel Advisor at the time of booking, please let your Tour Director know at the start of the tour any special needs or dietary requirements so they can be best accommodated. Remember your favourite food items will not always be available.

What type of food can I expect?

Be mindful that meals on your trip will often reflect the local cuisine and delicacies, which may be different to what you are normally accustomed to. Your dining experiences will certainly enhance your tour and introduce you to the local region and culture.

What is the Emerald Explorer Program?

Emerald Explorer is a program for people who have travelled with Emerald Cruises & Tours. The program offers members that extra level of service, member only tour offers, recognition when on tour, fun member competitions and special savings off your next holiday with Emerald. Read more here.

Is membership free?

Yes. Membership is free and an automatic entitlement once you have travelled once with Emerald Cruises & Tours.

How do I qualify for membership?

Membership is free and automatic after you have travelled with Emerald. You retain your membership and access to member benefits for life. There is no requirement for additional travel. As you travel with Emerald you progress to the higher tiers of Gold and Diamond where you'll receive even greater benefits at each higher tier. There are three levels of membership:

  • Emerald Explorer Silver
  • Emerald Explorer Gold
  • Emerald Explorer Diamond
Can I apply to join?

No. Membership is automatic and limited to those who have previously toured with Emerald on a paid Emerald cruise and/or tour.

Do I have to travel to maintain my membership?

No. Silver, Gold, or Diamond membership is valid for life and you can only move upward in tier status as you reach higher qualifying levels: from Silver tier status to Gold status and from Gold tier status to Diamond tier status. Tier status is never downgraded as in some other loyalty programs.

Do I need my membership number when booking a tour?

No. Please make sure that your Global Journeys Travel Advisor includes your exact name and address as per your previous Emerald trip. The Emerald reservations consultant will be able to search for your past record.

How long are my Welcome Home Vouchers valid for?

The Welcome Home Vouchers are sent within 8 weeks of arriving home from your trip. The vouchers are then valid for 24 months. Please note this is within 24 months of the date you book your next trip, not when you travel.

Are the Emerald Explorer and Emerald Cruises programs linked?

As sister brands, Emerald and Emerald Cruises guests are valued members of the Explorer program and can earn points and redeem member benefits on Emerald and Emerald Cruises bookings.

Are the Emerald Explorer and Scenic Club programs linked?

Emerald Explorer is a separate program to the Scenic Club loyalty program operated by Scenic Tours. Individuals may have membership of both Emerald Explorer and Scenic Club. Benefits are not interchangeable or transferable between Emerald Explorer and Scenic Club. However, individuals who complete a Scenic Tours trip may choose to have that tour count towards their Emerald Explorer membership and tier status assessment. Should they do so, it will not also count towards their Scenic Club membership or tier status and the transfer cannot be reversed. Please note, individuals who complete an Emerald trip may NOT have that tour count towards their Scenic Club membership and tier status assessment.

Are Emerald Explorer Points based on nights or days travelled?

Points are calculated on days travelled.

Airport transfers are only available on the first and last day of your tour and at times Emerald designate. Transfers outside these times will be at your expense and must be secured by your own arrangements. Passengers who have purchased Emerald's pre and post hotel accommodation and airfares (through Emerald & Global Journeys) will be provided airport transfers to/from their hotel in the tour start or end city only, on the day of the pre or post accommodation booking. No refund will be given for unused transfers.

If you miss the pre-booked transfer, you will be responsible for making your own way to the Tour departure point, at your own expense. Airport transfers may be group transfers scheduled to coincide with multiple flight arrival times.

Terms & Conditions All the boring small print. We recommend you read them, as no one likes surprises!

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