Celebrity Cruises

Once your deposit is made, you will receive details from your travel advisor to access your Guest Account where you find this information.

You can log in to your Guest Account online to plan your cruise experiences. You will receive details from your Global Journeys  travel advisor on how to access your Guest Account.

Online Check-in is available 45 days before your cruise and remains avaiable up to 3 days before you cruise. Once you have completed the Check-In process online, you will receive an Xpress Boarding Pass. This indicates that you successfully completed the check-in process for yourself and those guests listed on your Xpress Pass. Log in to your Guest Account and click "Start check-in" to proceed.

Yes, your app allows you to access your digital boarding pass, complete a required health questionaire, and begin the required safety briefing (Muster 2.0). It's also a great resource while you cruise to help you manage your itinerary and experiences like shore excursions, as well as chat with other guests on your reservation. If you have app notifications enabled, you can also receive essential cruise travel updates and emergency messaging.

For check-in, it’s one guest on the reservation at a time. However, one guest can check in everyone on the same reservation. Be sure to have all passports and travel documents handy.

You can check in on the app between 45 days and the morning of your sail day. Once you're outside that window, you can check in at the terminal on your sail day.

Yes, all purchases and services must be paid for using an onboard expense account. One account may be used for everyone in the group or individuals can set up their own accounts.

During check-in, you're required to select an arrival time. One of the benefits of app check-in is that your arrival time is listed on your mobile Xpress Pass. Please arrive during your selected window to avoid delays at the terminal.

Most ports will offer for-purchase transportation to and from the pier on the day of sailing and returning. Guests will need to meet the flight parameters for airport transfers on the same day that the cruise leaves and returns to be eligible. Transfers are subject to availability but will be open for purchase up to 5 days prior to sailing.

Boarding times (Embarkation) will vary according to port, itinerary, and/or ship, and may even vary by sail date due to operational situations like Coast Guard drills, etc.Guests who have completed the on-line check in, are member of our Loyalty programs, or who are reserved in Suites or Concierge Class (Celebrity) may use priority embarkation lines at the pier terminal, where available.

If you check your luggage with a porter, your checked baggage should be delivered to your stateroom within a few hours of setting sail if tagged properly.

While we no longer mail bag tags to guests, we do make them available guests electronically via Guest Account (click "View Your Documents"). That way, you can print as many as you would like prior to joining the ship. If you are unable to print your bag tag, we will have luggage tags will be available at the pier for guests who prefer to use this service at the terminal prior to boarding. It takes just a few minutes to acquire the tags and fill out your information with the porter. Please make sure you know your stateroom number and room location, as reflected on the guests XpressPass.

We recommend guests purchase travel protection to cover any interruptions to their travel plans such as illness and travel delays. Ongoing costs for medical treatment post disembarkation remains the responsibility of the guest.

It is important that all guests take out appropriate international or cruise-specific travel insurance policies once a reservation has been made. Australian Medicare, New Zealand ACC and private health insurance will not cover you for any medical costs or emergency evacuations on board, even on domestic cruises. Insurance policies may also protect your personal possessions and valuables; provide cancellation cover if you miss the cruise or a pre-paid tour; and provide other forms of protection.

New Caledonian immigration authorities have advised that guests who do not hold international travel insurance that covers medical costs, repatriation and other expenses, could be refused entry. We strongly recommend that guests purchase adequate international travel insurance for your cruise.

For sailings from Australia or New Zealand, service charge is already included in the fare. These are distributed to crew members, including dining, bar and culinary services staff, stateroom attendants, hotel services teams as well as others onboard who work to enhance the overall cruise experience.All pre-cruise purchases, including beverage packages, are inclusive of service charges. Any beverages purchased onboard have service charges included in the listed price.

Sailings from other countries may have additional service charges added. Guests will still have the option to reward crew for exceptional service by choosing to provide a gratuity at their own discretion.

Smart Casual attire is required for entry to main dining, specialty dining, and the Celebrity Theatre. Smart Casual means you look comfortable yet tasteful in a dress, skirt, long pants, or jean, and stylish top or button-down. Shorts and flip flops are not considered Smart Casual. Each itinerary features one to two "formal" nights we call Evening Chic. Evening Chic means you dress to impress, glamorous and sophisticated in your own way, with a cocktail dress, skirt, slacks, or designer jean, an elegant dress top or blazer - some guests even pack a tuxedo or gown for onboard photos. The Daily program, delivered to your stateroom and available at the Guest Relations Desk, will be your guide to the correct attire each evening. If you do not wish to participate in Evening Chic, Smart Casual attire is acceptable for dining and theater.

Most nights, Smart Casual attire is appropriate for dinner in the Main Dining Room(s). For 6 night cruises or less, there will be 1 Evening Chic night where women should feel comfortable in cocktail dresses, skirts, pants or designer jeans with an elegant top. Men should feel comfortable in pants, designer jeans, long sleeved or button-down shirt, sweaters, sport coats or blazers. For 7 night cruises or longer, there will be two (2) Evening Chic nights.

For 6 night cruises or less, there will be 1 Evening Chic night per cruise. For 7 nights or longer, there will be 2 Evening Chic nights while onboard. While Tuxedos and Formal attire is still appropriate, they are not required and guests will feel comfortable in both formal wear and a dressier smart casual style. Jackets are not required.

Captain's Club is Celebrity Cruises Loyalty recognition and rewards program. The more the sail, the more rewarding your expeience becomes. You can enroll into the Captain's Club program by creating an account, and enrolling as a new member. You can link your cruises to your Captain's Club account and earn points with each cruise.

The Loyalty Status Match program gives you the best benefits at sea. Members can now receive one-for-one tier matching across all three Royal Caribbean Group brands: Royal Caribbean International, Celebrity Cruises® and Silversea®.

Once enrolled in the Captain’s Club program, you will need to create a Guest Account to manage and view your membership. Once signed into your Guest Account, your Captain’s Club number, Tier and Club Points will be displayed. A Guest Account will also allow you to manage your cruise vacations.

Celebrity Cruises is forever inspired to provide travelers a better way to experience the world around them. Part of this effort means reimagining what cruising could be, from thoughtfully designed staterooms and venues that bring people together, to exciting new programming, world-class entertainment, a robust food and beverage program, and itineraries that take guests to bucket-list places.

For the first time ever, Celebrity Cruises will bring guests to one of the Caribbean's most exclusive destinations, Perfect Day at CocoCay, Royal Caribbean's award-winning private island - a destination like no other in the Bahamas.

CocoCay is a private island paradise in the Bahamas that’s entirely yours to explore during your day here. From the largest freshwater pool in the region to a swim-up bar, luxurious overwater cabanas, water slides, multiple dining options, and soft, white sand beaches, CocoCay is a curated playground offering a day in the sun for every taste.

During your incredible Celebrity Cruises® Vacation, you can book your next cruise vacation while still sailing and get the best offer available. Don't forget to mention Global Journeys as your travel agency to ensure we'll be on hand to provide you with any support you need.

Basic Wi-Fi and Premium Wi-Fi services are available throughout the Celebrity Cruises® fleet. With our Basic Wi-F you can browse the web, send emails, and text family and friends via select messaging apps. It’s a great value option for staying connected while you’re on vacation, but please note that features such as emailing large files, sharing photos or videos on social media, using streaming apps, or making video calls are only available with our Premium Wi-Fi. Basic Wi-Fi is only available for pre-cruise purchase or with All Included.

Premium Wi-Fi puts internet streaming at your fingertips throughout your vacation. Message or video chat with your friends and family, browse the web, send emails even with larger files attached, and post on social media to your heart’s content. Plus, you can enjoy videos, movies, binge-worthy shows, and music on your favorite streaming apps. Plus, stream from your personal device to your in-stateroom TV

Yes this can be done pre-cruise through your Guest Account or you can also upgrade onboard at the iLounge. Pricing may vary by cruise ship and sailing length.

Yes! Cruise guest can use their cell phones to make and receive calls, send and receive text messages, access email and surf the web. We use Wireless Maritime Service to offer advaced roaming onboard all Celebrity Cruises ships. Roaming will begin once the ship is in international waters and guests will see "cellularatsea", "NOR18" or "901-18" on their mobile display. Guests will be billed at rates similar to international roaming which will be billed to their monthly bill by thier home network.