What does the cruise fare include? What isn’t included in the cruise fare?
- suite accommodations
- free-flowing premium wines and spirits
- soft drinks, water, tea and coffee
- delicious gourmet cuisine
- in-suite dining
- full butler service for every suite
- free shore excursions on all expedition cruises
- special shore event (select sailings only)
- zodiac excursions on Expedition cruises
- all gratuities (except spa)
Suite Guests receive additional amenities, based on the category of accommodation. These are outlined on the ship page or in the pricing panel on each cruise itinerary page.
Can children cruise with Silversea?
- air fare
- hotel accommodations
- transfers and luggage handling
- shore excursions (except on expedition cruises)
- meals ashore
- meals in La Dame, Seishin Restaurant (Silver Spirit only) and Kaiseki Restaurant (Silver Muse only)
- accommodations ashore
- casino gaming
- laundry or valet services
- purchases from the ship boutiques or any item or service of a personal nature such as
- medical care
- massage and spa & salon treatments
- some champagne, premium wine and spirit selections, caviar, cigarettes and cigars
Does Silversea have a Children’s Program?
Children under the age of 18 must be accompanied, in the same or connecting suite, by a parent or other responsible adult over the age of 21 for the duration of the voyage. If the adult accompanying the minor is not their parent, a parental consent guardianship form must be signed by a parent or legal guardian. If this is relevant to you, please inform your Global Journeys Cruise Advisor when booking.
Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper and Silver Spirit cannot accommodate infants under the age of 6 months. Silver Explorer cannot accommodate infants under the age of 1 year.
Zodiacs used for Silversea Expeditions are unable to accommodate children younger than 5 years of age. As Silversea does not provide babysitting services, an adult family member will be required to remain on board Silver Explorer with their child(ren) during Zodiac excursions.
I have special dietary requirements; can they be met?
There are no special programmes for children on board Silversea luxury cruise ships, and Silversea does not provide for the care, entertainment or supervision of children.
Will I need to obtain visas?
If you have special dietary requirements, Silversea will make every attempt to accommodate your requests. Please inform your Global Journeys Cruise Advisor of your needs when you book.
What about inoculations and general health?
You will need to contact the Embassy (Consular Services) of each country on your sailing itinerary for specific visa requirements, information, forms and fees for your nationality. More information can be found here.
Do I need to purchase travel insurance?
All guests must ensure that they are medically and physically fit for travel. The Centers for Disease Control (CDC) and the World Health Organization (WHO) provide guidelines as to which vaccinations are required in each country. In many cases inoculations are recommended but in some circumstances, they are required. Silversea recommend that you check with your GP for guidance.
Can I cruise with Silversea if I am pregnant?
Yes. It is highly recommended all guests take out appropriate travel insurance policies once a reservation has been made. If your cruise itinerary includes New Caledonia, you may be refused entry to the port without Travel Insurance, as local government regulation now requires it for all visitors.
Please note Australian Medicare, New Zealand ACC and private health insurance will not cover you for any medical costs or emergency evacuations on board, even on domestic cruises. Insurance policies may also protect your possessions on board; provide cancellation cover if certain circumstances cause you to miss the cruise or a pre-paid tour; and provide other forms of protection. It is your responsibility to select the most appropriate policy from an insurance provider.
Does Silversea supply oxygen on board the ship?
Pregnant guests are welcome but cannot be entering, or have entered, the 24th week of pregnancy on the first day of their planned cruise or cruise tour. Guests will be required to fill out a Public Health Questionnaire at the pier attesting they have not entered the 24th week. Please inform your Global Journeys Cruise Advisor.
Guests requiring oxygen for medical reasons are welcome to bring an oxygen concentrator on board. Please note that an oxygen concentrator is the only form of oxygen equipment that the Silversea ships can accommodate. If you are wishing to bring your own portable oxygen tanks on board, please inform your Global Journeys Cruise Advisor.
When will I receive my cruise documents? When can I book my spa appointments?
The Silversea ‘silver box’ is sent approximately 60 days prior to sailing which includes a glossy personalized Travel Journal book and personalised luggage tags.
At 50 days prior to sailing date, the PDF cruise ticket are emailed out, provided all necessary guest information is complete. Guest information will be required to be completed on the Silversea Portal before these are provided. Your Global Journeys Cruise Advisor will provide you with details on where and how to complete this.
When can I book my shore excursions?
Appointments for most salon services and spa treatments can be made 180 days prior to sailing except for expedition cruises.
Can I make reservations in the speciality restaurants prior to embarkation?
Most shore excursions can be pre-booked 180 days prior to sailing. Personalised excursions can be created in advance also, please consult your Global Journeys Cruise Advisor.
Can we arrange to celebrate special occasions on board?
Dining reservations for the specialty restaurants may be made once on board and online 120 days - 2 days prior to departure.
If you are celebrating a birthday, anniversary, honeymoon or other special occasion during your voyage, please advise your Global Journeys Cruise Advisor when you book or at least four weeks prior to departure.
What should I pack to wear on board? How many formal nights will there be?
Shipboard attire ranges from casual to formal. Casual wear is appropriate for daytime aboard ship or ashore and consists of standard sports outfits as worn at five-star resorts. Shoes should be flat or low heeled for deck activities. Evening attire falls into three categories: casual, informal and formal.
On casual evenings, pants, blouses, skirts and casual dresses for ladies; open-neck shirts and slacks for gentlemen are appropriate.
On informal evenings, ladies usually wear dresses or pantsuits; gentlemen wear jackets (tie optional).
Appropriate formal evening wear for ladies is an evening gown or cocktail dress; gentlemen wear tuxedos, dinner jackets or dark suits. A tie is required.
On formal nights, guests may dine in La Terrazza and choose to dress informal; dresses or pantsuits for ladies, jackets for gentlemen (tie optional). This option also applies to Seishin and Stars on board Silver Spirit. Dining at The Grill is optional casual all nights.
Following dinner, all guests are free to take advantage of any or all public spaces, however, a jacket is required.
Does Silversea offer tuxedo rental service?
Sailings of 9 days or less typically feature 1 formal night, while longer voyages usually have 2-3 formal nights. Details will be provided in your final cruise documents. Please note: On 7 day sailings in the Baltic, Mediterranean and Alaska, formal night is always optional; guests may choose to dress informally, a jacket is required for gentlemen.
What should I pack for going ashore?
No, however the on board Boutique has a limited selection of formal wear attire for purchase.
What other items do I need to consider?
Since there is so much to see and do while exploring the sights, you will find that the most important item to pack in your cruise luggage is a pair of comfortable, sturdy shoes. This is particularly important for shoreside explorations where the ground is often uneven and where extensive walking or climbing may be required. Casual attire is always appropriate when ashore.
Clothing that can be layered to accommodate different temperatures is most versatile and comfortable. Appropriate dress should be worn on shore excursions that visit a mosque, cathedral or monastery. Guests wearing shorts or skirts above the knee or women with bare shoulders may not be permitted to enter.
Can I pack my prescription medication?
You should pack an appropriate supply of essential items in your cruise luggage, including film and batteries for your camera, as well as over the counter medications and prescription drugs.
It is important that you bring sufficient supply of any prescription medicine you may need. Prescriptions cannot be refilled on board, and usually cannot be refilled overseas. To prevent delays in clearing Customs, it is also a good idea to travel with a doctor’s letter explaining that your prescription medication is required for your continued health. It is also recommended that the medicine remain in its original container with the original pharmacy label intact.
What currency is used on the ship? What amenities are in my suite?
Any and all on board payments to Silversea shall be made in US dollars. All charges for services provided and products purchased on board the ship must be paid for by cash (US dollars), traveller’s cheque (US dollars) or credit card (VISA, MasterCard or American Express) at the end of each voyage segment and before your final disembarkation from the ship. A 2% transaction fee will be charged for all cash advances. Foreign transaction fees are possible.
Will I need an adapter for electrical appliances?
All suites include a compact refrigerator and bar setup stocked with your preferred selection of complimentary beverages, luxury European or hypoallergenic bath amenities, a choice of nine pillow types, plush robes and slippers, personalised stationery, an umbrella, flat-screen TVs with complimentary movies, and an alarm clock with iPod docking station.
Is there a safe in my suite?
For your convenience, 110-volt (American current) and 220-volt (European current) outlets are provided in your suite, accommodating small appliances without the use of adapters or electric converters. A hair dryer is provided in each suite.
Is there a laundry or valet service?
Every Silversea suite is equipped with a personal safe, located inside your walk-in wardrobe. Valuables kept in your suite are your responsibility.
Are there religious services on board?
Complete valet services, including laundry, pressing and dry cleaning, are available at an additional charge and may be arranged through your butler. Customary charges will apply. A self-service launderette offers washing machines, dryers, irons and laundry supplies, allowing you to limit the amount of cruise luggage needed, especially for longer voyages.
What medical services are on board?
Non-denominational services are held aboard ship on Sundays. Catholic, Protestant and/or Jewish clergy will be on board during select holidays, when possible.
Is there internet access?
Each Silversea ship is equipped with a Medical Centre, which is customarily staffed by a doctor and nurse on 24-hour call when at sea. When docked, supplementary emergency care may also be obtained through local medical facilities. Guests may be charged for medical services and for medications used for their medical treatment.
Are newspapers available on board?
All guests are granted free, unlimited standard Wi-Fi for 1 device at the time. Guests sailing in Medallion, Silver, Royal, Grand or Owner’s suites will receive unlimited premium Internet access aboard for up to 2 devices at a time. Standard Wi-Fi is provided at regular satellite speed – ideal for emailing, web surfing, chat or similar but not suitable for video, audio calls, or streaming. Premium access is suitable for all kinds of applications, including video and audio call and streaming is available at an additional charge.
Can I make phone calls from the ship?
All guests will receive a complimentary satellite world news summary delivered daily to their suite. In addition, Silversea offer complimentary streaming newspapers online that guests can access from their tablet or smartphone aboard Silver Cloud, Silver Wind, Silver Shadow, Silver Whisper, Silver Spirit and Silver Galapagos. To access the streaming newspapers, guests should download the Press Reader app on either the Apple App Store or Google Play store.
On board, you may make and receive phone calls, text messages and other select data services on your own mobile phone or PDA device and you will be billed by your home mobile phone provider. Calls or messages will appear as roaming charges on your bill. Talk to your provider before you leave home for options.
Silver Cloud is also equipped with a phone system that allows guests to make direct-dial calls from their suite whilst at sea. Calls will be billed to the guest’s on board account at the current rate, charged in USD.
May I reserve a pair of boots for use on board prior to embarkation? What shore excursions are offered on Silversea Expeditions voyages?
While the ship does carry a supply of unisex “Wellington” style rubber gumboots, it is not guaranteed that a sufficient quantity or all sizes would be available. It is recommended that Silversea Expeditions guests bring their own boots for proper size and fit.
Are shore excursions included?
From nature hikes and Zodiac cruises to museum tours and visits to botanical gardens, Silversea Expeditions tours vary based on the destination but typically offer a mix of outdoor adventure, local culture and nature.
Are children allowed on Silversea Expeditions vessels?
Every Silversea Expeditions voyage offers complimentary shore excursions led by the Expedition Team. On select itineraries, optional excursions are available for purchase.
Will we see and wildlife?
Silversea cannot accommodate infants under the age of one (1) year on board Silver Explorer and Silver Cloud, and is unable to accommodate children less than five (5) years of age on Silver Galapagos. For Silver Explorer and Silver Cloud no children under the age of five (5) years will be allowed on board the Zodiacs. Children under the age of five (5) years will be unable to participate in any expedition excursions or embarkations that require the use of a Zodiac.
As Silversea does not provide babysitting services, an adult family member will be required to remain on board Silver Explorer with their child(ren) during Zodiac excursions.
Wildlife sightings are common; however, they cannot be guaranteed. Day-by-Day highlights describe animals and birds typically seen on the select itinerary.
Does Silversea have a Loyalty Program? Friends of The Society Programme
When you complete your first Silversea voyage, you will become part of Silversea’s Venetian Society. Membership in Silversea's cruise loyalty programme is an open door to a world of exclusivity with members only benefits and cruise rewards. Membership privileges and milestone rewards are gained on every sailing and could include on board recognition and invitations to private events, ship visitation privileges and an additional 5% off on select sailings.
Savings are calculated on the number of days you have sailed as follows:
- 100 days: 5% savings on future sailings
- 250 days: 10% savings on future sailings
- 350 days: complimentary 7-day voyage
- 500 days: complimentary 14-day voyage
- 500-day Milestone, complimentary 7-day voyage for each 150 days sailed
Each milestone also includes complimentary laundry service (excludes dry cleaning and "press only").
Introduce your friends to Silversea and receive extra benefits as the sponsoring Venetian Society member, such as:
- $250 Shipboard Credit – Available on designated Venetian Society voyages
- Double Cruise Days – if you and your friends sail together on a 15-day voyage, you will accrue a total of 30 Cruise Days.
- Friends who sail with you on a designated Venetian Society voyage will enjoy the same 5% Venetian Society savings that are available to you, as well as any applicable Silver Savings. This benefit is limited to a maximum of four friends in two additional suites.
Speak to your Global Journeys Cruise Advisor for more information.
You'll get your own Cruise Advisor to look after your booking You can combine tours and cruises together
When you make an enquiry with us, one of our team is assigned as your personal Cruise Advisor. You're provided with her contact details so you can email or phone her directly, and if you book with us again, she'll be your Advisor the next time too!
Why haven't I heard of Global Journeys before?
Global Journeys are the only online travel agency in the world where you can search, book and combine guided land journeys, river cruises and ocean cruises into one unified reservation, all with the help of your cruise advisor, the lowest fares in the industry and from the comfort of your sofa!
Do you charge any service fees?
Join the thousands of other satisfied clients of ours that we've helped to book amazing journeys around the world for the last 10 years. Don't take our word for it - read our reviews here. All our past clients also receive a loyalty saving that can be applied to their cruise booking.
Do you belong to Cruise Lines International Association (CLIA)?
Unlike almost all high street travel agencies, we do not charge service fees. We provide the level of service we'd expect if we were booking a cruise for ourselves. As a specialist tour and cruise operator we take a personal interest in all our clients and take great pride in the loyalty our customers have shown us since our inception.
Yes we do - our Membership Number is 80102248. Every Cruise Advisor at Global Journeys is also CLIA certified. CLIA endorses accredited cruise agents to the public as being the most qualified to service their cruising needs, having passed all the necessary knowledge components as set out by the official body of the cruise industry. Therefore the accreditation sets CLIA specialised cruise consultants apart from other travel agents.