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Scenic Tour & Cruise Reviews

The 61 Scenic Tour & Cruise reviews listed below are from past clients of Global Journeys that have travelled with Scenic. Each review has been individually verified by our team.
AVG. RATING 4.5 / 5
61 Reviews
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Norfolk Island is beautiful     0 , QLD, Australia, May 2024
The island has a volcanic core with beautiful cliffs & scenery. The people are welcoming & there is a good range of of tour options, otherwise a hire car is needed to get around. Our Scenic tour had a great tour guide + all the best tour options but we received no tour information with hotel name, no baggage assistance, no lunches, no evening meal beverages ...read more (2 complimentary drinks during week) & had 2 days of free time in our 7 available days. We had much better expectations from Scenic having travelled often with APT.
Scenic very good and excellent service from Hannah at Global Journeys   0 , QLD, Australia, Apr 2024
This cruise was very good. Spain and Portugal delightful countries to visit and good choice of included excursions. Compared well to Viking. Main (minor) disappointments were food related- no local regional food choices on menu (just usual restaurant menu), no fresh orange juice, no chocolates on turn-down. Overall 8/10.

Hannah was allocated as our ...read more GJ consultant and how lucky were we? She handled everything promptly and efficiently throughout both our tour bookings so far, and provided excellent service in arranging urgent change of flight plans. 10/10. Thanks sincerely Hannah.
Black Sea Explorer   0 , WA, Australia, Apr 2024
My first ever European river cruise & I couldn’t have chosen a better company than Scenic. The ship Jasper and all the crew far exceeded my expectations. Nothing was too much trouble. The cleanliness of the ship was 100%. A big thank you to Hannah at Global Journeys for her assistance with this booking. I have booked another Scenic river cruise in ...read more November with Hannah and am very much looking forward to the experience.
Antarctica & Chilean Fjords     0 , VIC, Australia, Feb 2024
Hi, we have just returned from Antarctica and the Chilean fjords. WOW!!!!!!!! Our holiday was organised by Georgie and she was amazing, we were told that we would be met at the airport Buenos Aires and we were. Everything from then on went like clock work. We were so impressed we have booked again with Georgie for our trip tp Cambodia and Vietnam next ...read more year. Thank you Georgie for all your hard work.
The Ultimate White Xmas   1 , NSW, Australia, Dec 2023
When I booked this I was hoping to get a true white Xmas and this trip met all of my expectations. Xmas Day in Lake Louise was perfect, enough snow to enjoy and play and blue skies to make it picturesque. Scenic Tours are always well structured, excellent in all aspects from accommodation to inclusions and options, pace of travel and most importantly ...read more staff- tour guide and driver.
Luxurious all-inclusive river cruise.   1 , Auckland, New Zealand, Nov 2023
From the moment we embarked on our scenic river adventure, it was evident that Scenic was committed to providing a level of luxury and enrichment that surpassed our expectations. The highlight of our trip was the private concert at Richitenstein Palace - the intimate performance In the opulent Palace setting was a prestigious event and was the epitome ...read more of the Scenic experience.

What stood out to us was the genuine commitment of the Scenic team to go above and beyond for their guests. Cathy, our cruise director was the most cheerful person I’ve ever met. She was full of positive energy which made us feel energized too. The bar staff, all of them were working hard. Ali and Luka were constantly offering drinks to guests. The restaurant staff, the housekeeping staff, the hotel manager, all of them were committed and made a very good team between themselves.

One of the standout features of the Scenic River Cruise was the comprehensive all-inclusive package, from meal to excursion, all day drink onboard to gratuity, everything was included and this made our vacation worry-free experience. In conclusion, we really enjoyed our river cruise. We are grateful for the memories created and can't wait to embark on another adventure with Scenic in the future. We booked our cruise through Georgie of Global Journeys. The booking process went on seamlessly and Georgie is a wonderful agent to deal with.
Danube Delta Discovery     4 , NSW, Australia, Sep 2023
We had a fantastic time on our holiday. The extension at the beginning showed us some different countries and experiences and we enjoyed the scenery, excursions and the small group. Lake Bled was the highlight for me, the little boat to the island and costing the little church and ringing the bells was fun. The waterfalls were amazing but very busy ...read more at the big falls and not at all suitable for people with walking difficulties. As we walked further into the park the crowds were less and I enjoyed the smaller falls more, it was a lovely hike with amazing views. We were well looked after.

The first week and half of the river Cruise was really good, lots of amazing old fortresses, churches, cities to explore. Really enjoyed the enrich events especially the choir in St Sava. The Unfortunately the Danube ran out of water and we spent 3 days in a little Bulgarian port with some not so exciting day trips, we made the most of everything and enjoyed them but it was a bit disappointing. There we many elderly/not so fit people on board who struggled with the steep gang plank caused by the low water levels and couldn’t keep up with the walking on the tours. Crew and food was amazing, so much food and they would make you just about anything you wanted. Bar staff were constantly offering drinks.

We had the cheapest cabin down the bottom, it was fine. We only slept and showered there as you can see so much more from the decks or lounge areas. The seating in the lounge and dining room makes you mingle with other passengers and we made lots of friends and had lots of laughs as we shared photos and stories.
Great Cruise     3 , QLD, Australia, Aug 2023
This was our first river cruise with Scenic and we found it enjoyable but a bit crowded. The food and service are amazing and the tours were great. Scenic's attention to detail is outstanding. The cruise director was absolutely awesome and went out of his way to make everything run like clockwork. We have done 2 Scenic Eclipse trips prior to this and ...read more found this trip to be not as good though.

The cabins are VERY small and the public spaces are limited and crowded. Dinner is at a set time and the usual stampede occurs to get there. We thought we would make more use of the sunroof area but did not as it was either pulled down to get under low bridges or the weather was not good. As we had to be disembarked due to weather we got to experience two different boats and were surprised to find the service levels not as good on the 2nd boat. If you can, get on the Scenic Crystal not the Scenic Ruby. Overall still a great experience though.
Best tour out there for Western Canada & Alaska   3 , NSW, Australia, Aug 2023
For this holiday, we travelled by luxury motor coach, train and cruise ship. On the motor coach portion of the holiday, we had two night stays in the famous Fairmont Hotels at Victoria, Whistler, Jasper, Lake Louise and Banff. Other than Lake Louise, we stayed in standard rooms at these hotels and, even though these are very old hotels, the rooms are ...read more nicely appointed and a comfortable size. At Lake Louise the travel package treats you to a stunning lakeview room, you really have to pinch yourself to realise that the view before you is real!

Between Whistler and Jasper we stayed at the Sun Peaks Grand Hotel for one night as we were putting down kilometers to cross this huge country. The stops along the way and the journey itself was filled with absolutely stunning scenery and the experts, guides and presentations provided in the tour package were interestingly informative and very entertaining. All the meals provided by the hotels as part of the package were very nice and some were fabulous, so we tended to eat "in house" for the few evening meals the package didn't include, after all, the facilities in general and dining in particular at the Fairmonts, was second to none.

On the train part of the journey, we were pampered with two days of delicious drinks and food and more stunning scenery in the glass domed carriages of the Rocky Mountaineer's Goldleaf Service. Now in Vancouver, we had another two night stay at a Fairmont Hotel and, like the motorcoach part of the journey, the tours included in the package were very good.

On to the cruise and again we were treated to the best available, Holland America were the original cruise company to do Alaska and have available to them the best berths at all the ports and best access to the glaciers in the national parks. The rangers from these parks, as well as the ship's crew were very informative and and especially so when there was wildlife to be seen.

Where this holiday is at the top end pricewise for seeing Western Canada and Alaska, the two night stays while journeying into the interior, the Goldleaf service on the Rocky Mountaineer and the Holland America cruise to Alaska make it good value for money for such an immersive travel experience. Also with Scenic, the people we travelled with on this journey were simply a great bunch, enjoyable in every way and most had previously travelled with Scenic, describing the travel company as not only having the best itineraries, but having a knack of having happy travellers on their tours.

The tour director for this tour, Cathy was at the top of her game and this is yet another reason why we would travel with Scenic again. And to book such a holiday, we would be using the help and guidance of Jemma at Global Journeys again.
River cruise that comfortably exceeded our expectations   0 , ACT, Australia, Jul 2023
Scenic Budapest to Amsterdam plus the Croatia/Slovenia pre-tour was absolutely brilliant. Georgie at Global Journeys did her usual wonderful job of organising everything and sorting out a few pre-trip complexities. The trip itself had so many highlights: Lake Bled is paradise on Earth, the food on the cruise was top flight restaurant quality, and ...read more the service was basically perfect. We had feared that the river cruise would be all 'old people': in our early sixties, there seemed to be nearly as many people younger than us as older, and everyone got on famously and got into the experiences at all the (many) stops. The (included) Scenic Choice optionals were fantastic: so many memorable experiences.
An Arctic cruise that ticked all the boxes.     2 , VIC, Australia, Jul 2023
Firstly, thank you to Georgie, who again helped us with the planning of this holiday and was always quick to answer any queries. We chose this cruise because of the itinerary and weren't disappointed. We got to sail 81 degrees north and see puffins, arctic terns, walrus and polar bears in their natural habitat. The ship was brand new and at first ...read more we thought it a bit too "glitzy" but we came to like its varied spaces, lighting, décor and the many dining options. The food and service was outstanding, and our deluxe veranda suite very comfortable.

Our only gripe was the flight from Oslo to Longyearbyen. We were divided into two groups, one group had a chartered direst flight to Longyearbyen and were served a meal. We were on a much longer, regular SAS flight which flew via Tromso, requiring us to go through security and immigration again. Any food or drink required payment, including water. We arrived at the ship much later in the afternoon than the other group.
Gabriel Gate made the cruise extra special!   1 , ACT, Australia, Jun 2023
Tastes of Southern France river cruise was excellent, and the presence of Gabriel Gate as host made a huge difference. He not only entertained us but educated us about French culture, food and wine. We enjoyed all the daily tours and appreciated the fact that they were all short bus trips or walking distance from the boat. Staff were all lovely, ...read more efficient and friendly. Our cruise director Andreaa was super organized and efficient. She was very aware of the limitations of the older guests and described tours in detail so people were well informed of walking conditions, toilets availability, weather. Highly recommended.
Luxury cruise on the Duoro   0 , Auckland, New Zealand, Jun 2023
We would definitely cruise with Scenic again - this cruise went beyond our expectations of luxury and service - the quality of the food and wine was amazing. We had the 11 day cruise and were pleased to have chosen this, could not imagine spending any less time to be able to discover all the sights and experiences of the Duoro River Valley. Global Journeys ...read more handled our bookings well and we were pleased with their helpful service in sorting our touring details.
The Best Scenic River Cruise We Have Done   3 , SA, Australia, Jun 2023
If you only ever do one European river cruise, this is the one. Our ship, Scenic Opal, was in very good condition, both inside and outside. The cabin was very comfortable and clean and in excellent condition. The Scenic Crew were exceptional and could not be faulted. Nothing was a problem for them. The Tour Director was also exceptional, extremely organised ...read more and provided useful information with good humour throughout the cruise.

The food was very good but serves are on the small side. They did however make the point a few times that if you wanted more, just ask. Either way you won't leave this cruise hungry. The drinks were free flowing both in the dining room and the lounge. The cruise itinerary is very good with lots of options when it comes to tours or the opportunity to do your own thing in many parts as we did because we had been to most of the towns / cities before.

There was about 144 passengers on board and the nationality mix was about 80 Australians and the rest were mainly Canadians and British with a handful of Americans and New Zealanders. This was our fourth Scenic Cruise and the nationality mix has been different on each cruise.

Our cruise started in early June and the weather was quite good, ranging from around 22 C with some showers at the beginning to 28 C and sunny at the end. The river water levels were OK and we had no problems but there was speculation that later cruises may encounter lower levels which could impact their cruise. Our advise for cabin choice is to get as far forward as you can so you can to avoid engine noise and vibration. It's also a long walk to the back of the ship if you just want to pop back to your cabin for something. Our Cabin 208 was very quiet. We thoroughly enjoyed this cruise and highly recommend it.
Jewels of Europe River Cruise     0 , SA, Australia, Jun 2023
Booking through Georgie at Global Journeys made our holiday seamless. Georgie was available to answer any of our questions in a timely and professional manner. Scenic were a great company to travel with. Accommodation on board the ship was really good. Staff and food were amazing. Other passengers were lovely. There were a number of excursions to choose ...read more from to suit most needs. The only negative we have is that there was information overload. Would highly recommend a river cruise. 15 days was perfect length for us. Well done Georgie and Scenic.
Lovely river cruise and horrible land tour     2 , QLD, Australia, May 2023
My husband and I went on Danube river cruise with extension to Istanbul on Ruby ship. First impression when we arrived to hotel to start cruise was very unpleasant - tour director in Budapest didn’t show up for meeting , some passengers got printed instructions for next day and some of us not. Hotel staff were great and copied and printed it for us. ...read more Next morning we had tour around Budapest with guide who was very annoying and telling not necessarily true - I’ve grown up in neighbouring country and visited Hungary lots of times. Dinner was great with local entertainment.

Next day another tour with same guide and more of her stories! Finally, we boarded our ship - but not one I’ve booked - ship was changed without letting me know - no message or email! Not impressed!

Cruise was nice, staff on ship we great - all of them - they did everything to make us happy. And than drama started! It was 19 passengers going to Istanbul. We had to buy our lunch, dinner, drinks- so much for paying a lots of money for all inclusive cruise/ land tour. Hotels In Bulgaria- horrible! Breakfast 🫣! Tour guide-boring and annoying!

Turkey- till we got to Istanbul far from good! Istanbul hotel was nice, staff great, but your around Istanbul was 2 days only in old town! Last day we refused to go with guide and went on Hop on Hop of bus to see how Istanbul look! Would I go again? Cruise yes, but not land tour! And I emailed Scenic with my complaint and photos of horrible hotel we stayed but they never acknowledged it.
Fantastic Mekong River Cruise with Scenic     0 , NSW, Australia, Mar 2023
I can't recommend Scenic cruises highly enough, This is the 2nd one we have now done, the first was the Amsterdam to Budapest and we have just now done the Vietnam to Cambodia trip on the Mekong. Scenic's service level and attention to detail is 2nd to none. Exceptionally well organised. All the staff are amazing - from the Butlers, Bar staff and Dining, ...read more Cruise directors and Tour guides - they are so friendly and welcoming - and within a day they know everyone's name which is incredible.

The excursions are well considered and so well organised - you get to do things you would never experience with other operators or by yourself - such as visiting a local school in a remote village and sit in on an English class or visiting a farm on the Mekong and having traditional coffee with the farmer - so very special.

The Scenic Enrich events are also amazing - such as an incredible farewell candlelit gala dinner in a remote Temple, with traditional dancers, authentic cuisine and free flowing drinks ! Global Journeys were fabulous to deal with - a welcome and refreshing change.
Wonderful Christmas Markets     1 , NSW, Australia, Nov 2022
We recently returned from the Scenic Christmas Markets River cruise from Budapest to Amsterdam. The cruise was excellent with visits to many Christmas markets along the route. The markets usually opened around 11.00am until later that evening. Due to the short daylight hours the markets were twinkling with Christmas lights and many stalls to buy your ...read more Christmas decorations. The excursions were also educational and entertaining. Scenic also provided entertainment locally sourced, these were themed on what we had seen or visited that day.

If you are willing to endure the cold temperatures, the highest temperature was a maximum of 7 degrees while the coldest day was maximum 1 degree, this is a cruise that is well worth while especially if you would like to experience how Christmas is celebrated in Europe.

We would like also to send many thanks to Hannah at Global Journeys for her detail to attention, help and support as this trip was booked pre-COVID and Hannah was able to keep us up to date and repeatedly rebooked for us when the cruise between 2019 to 2021 were cancelled. Thanks Hannah and your fellow colleagues. We will definitely book with Global again as we used them for our overseas trips before onset of COVID too.
Ultimate New Zealand   1 , SA, Australia, Sep 2022
Booking with Global Journeys was a very good experience, Georgie was always happy to help with queries and assist with changes to flights or itinerary due to events outside of her control. Scenic is a company we have done a lot trips with and the quality of hotel accommodation is always excellent. The coach driver we had in New Zealand was amazing, ...read more as well as being an excellent driver he knew the country backwards and gave us plenty of information. Due to COVID and staff shortages there were several changes to the itinerary. Our Tour Director was Australian, new to the job and not familiar with New Zealand, not the standard we have been used to from Scenic! We would travel with Scenic again.
Nice cruise but Scenic is not the same post COVID   12 , SA, Australia, Sep 2022
We have cruised with Scenic twice before (pre COVID) and they were very good. The same cannot be said for Scenic post COVID. On the positive side, the cruise is very good, particularly the Moselle. The room was good and well serviced. The ship (Scenic Jewel) is in good condition but the lounge furniture is showing signs of wear and could do with an ...read more upgrade. The tour director was excellent and the staff were all very friendly and worked hard. Overall the cruise went off very well.

On the negative side, it is apparent that Scenic has cut the budget for food. Breakfast and lunch were OK but dinners are no longer gourmet and 5 star. Dinner is reduced to 3 courses and portion sizes are small. Bread rolls (strictly 1 per person) were the size and shape of my index finger and could barely be cut and buttered. The service was slow and confused on most nights and they appeared to be under staffed. The Chef must have got some feedback from the end of cruise reviews as he went table to table on the last night apologising for the food. A bit of a cringe moment.

As for Scenic's COVID protocols, other than having to prove that we were vaccinated when we boarded, the word COVID was never mentioned for the entire cruise. The staff do not wear masks and there is no requirement for passengers to wear masks but some did. The piano player has been sacked and replaced by an Enrichment Manager who is basically an assistant Tour Director and ran some quiz nights which were actually pretty good. Onboard evening entertainment was mostly not to our taste and we only stayed up for one. We enjoyed the cruise and the destinations we visited but many past Scenic customers were very disgruntled. Scenic has definitely lost its gloss.
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