Complaints Form
If you are dissatisfied with a travel service provided by us, you should in the first instance consider speaking directly with the staff member you have been dealing with. If you are uncomfortable with this or consider the relevant staff member is unable to address your concerns you can lodge a complaint with Global Journeys below.Peace Of Mind We are proud to be recognised by the following Associations
Global Journeys is registered with the Travel Industry Council of Ontario (TICO), Registration No: 50027921, the regulatory body overseeing consumer protection and standards in Ontario’s travel industry.
Global Journeys is an Agency Member of the Cruise Lines International Association (CLIA). CLIA Certifications require core curriculum training, cruise line product training, ship inspections and cruising experience.
The American Society of Travel Advisors (ASTA), the world's leading association of travel professionals, is the global advocate for travel agencies, the travel industry and the traveling public.
