As part of a community of world travellers, U River Cruises understand your concerns during these challenging times. They are taking careful measures to look after your health and wellness so that when you reconnect with the joy of travel, you can do so safely.
U River Cruises are closely monitoring the coronavirus (COVID-19) developments and will continue to prioritise the safety of all guests and crew. U River Cruises are aware of the latest travel advisories issued by government agencies and are monitoring all updates issued by the World Health Organization (WHO) and the Centres for Disease Control (CDC).
U River Cruises have always employed stringent safety and sanitation protocols on each and every one of their ships, and will continue to do so with special measures to prevent the spread of COVID-19.
U River Cruises follow the recommendations from the Cruise Line International Association (CLIA) for onboarding procedures, requiring all persons boarding the ship (including guests, crew, service providers, and local guides) to complete a questionnaire before entering.
All crew receives professional health and hygiene training, including information on how to look for symptoms of illness. Crew washes hands frequently when handling guest luggage and disembarkation luggage is kept separate from embarkation luggage to avoid cross-contamination.
On board U ships, all outside railings are disinfected three times per day. The handrails of the gangway are wiped with disinfectant once an hour—or more often if needed. All air-conditioning filters are cleaned and disinfected on each embarkation day before rooming takes place. All staterooms are thoroughly cleaned on a daily basis, and all guests and crew are required to sanitise their hands when entering public spaces and before all meals.
When guests are ashore, all buses and private transfer vehicles are cleaned and wiped with disinfectant before each use. All guests and crew are required to sanitise their hands when coming back onboard the ship each day.
Guests receive a health questionnaire on the transfer from the airport, or at the gangway security point if no transfer is provided. Crew also receive a health questionnaire a few days before travelling. All others receive this questionnaire at the gangway security point. Boarding will be denied for all external people without a completed questionnaire.
The onboard Hotel Manager will be informed if anybody answers a question with a “yes” and a follow up temperature screening will be conducted. Any individual with a temperature detected at or above 100.4° F / 38° C will receive secondary screening to include a medical assessment and the final decision of whether or not they will be allowed on board will be at the full discretion of the Captain and Hotel Manager.
U River Cruises believe in the power of travel; its potential to open borders, connect cultures and drive local economies. With these enhanced health and safety measures in place, U River Cruises look forward to welcoming you back onto the rivers of Europe.