This tour was not stand alone (which was unbeknown to us) it was added onto another tour that started in San Francisco so nearly all the participants had already been together for about 12 days so no welcome meeting.
The Bellagio was very good and all the National Parks were magnificent, just what we hoped for, but with the exception of Las Vegas and Springdale the quality of service and accommodation was not up to the standard we expected of a Scenic tour and for the price we paid. The accommodation in the Grand Canyon was very disappointing and we had to get a shuttle bus to another hotel to have breakfast each morning. The tour director did this as she felt the breakfasts were better there. We are not so sure it was terrible service as was the food.
The Enrich excursions we rate as follows; Cirque du Soleil's "O" was fantastic. The Grand Canyon Flightseeing was excellent with the exception of the provided lunch which was terrible. The cruise on Lake Powell was very disappointing and over-crowded boat with no bar facilities, not what we expected from a Scenic Enrich excursion. The accommodation and service at the hotel was very unsatisfactory. It would have been better to have had an additional day in Springdale.
On other tours with APT, Trafalgar and Scenic there was a choice on provided Dinners of where you could eat, not on this tour. We also received at least one complimentary drink with dinner and an official group photo was always provided (by a qualified photographer) not a blurred photo taken by the tour director on her iPad.
We wondered, as did other travellers, whether this was a Scenic tour or their sister company Evergreen. In addition the tour bus was uncomfortable compared with other tours we have been on but we were wowed by the natural beauty and awe of the national parks and the glitz and hype of Las Vegas