This was our first Coach Tour we have done, it was a great, hassle free way to see the country. Just sit back and relax. The Insight Vacations' coach was superb, free wifi, extra legroom and the driver was excellent. We did seat rotation each day, and stopped every few hours for breaks.
Our tour guide was excellent, funny and helpful. The weather was very hot, 30+ each day and each place we visited was quite crowded, although our tour guide told us it was quiet, peak season being July/August. There were long queues for attractions especially the Vatican, but with the pre booked groups you get to skip the line, no waiting at all for any of them during the trip.
The food was good, best to stick to where the locals eat, the dinners included with the trip were OK, the breakfasts were usually quite chaotic as all the other coach tours use the same hotels, maybe up to 2-3 each morning.
Overall it is an easy way to visit Italy, although there is not much time to relax, we saw so much of the country we would not have seen if we did it by ourselves. Also there were a lot of optional excursions which could have been included in the itinerary, and due to time commitments, we had quite a few lunch stops at motorway service stops.
I would recommend doing this coach tour, but would suggest to go early/late in the season to avoid the crowds and the heat. This was our third trip we have booked through Global Journeys, we booked last minute and within 48 hours we had all our documents ready to go. They always have the best prices, with easy direct contact with your personal agent.