Costsaver

European Experience Reviews

27 European Experience reviews from past travellers that booked with Global Journeys.
4.59
AVG. RATING 4.59 / 5
27 Reviews
5 Star
74%
4 Star
19%
3 Star
2 Star
1 Star

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Well Organized Trip, Exactly as Described. 1 , VA, United States, May 2023
Our tour was very smooth and predictable. The tour director and driver were both very professional, easy to get along with, patient, and organized. The tour director was very knowledgeable of history and culture and her comments added a lot to the tour. I loved that the group of 44 people was very diverse with many various ages, ethnicities, and ...read more nationalities represented. The coach was a very comfortable brand new Mercedes coach that made travel great.
Great European Experience 6 , United States, Jul 2019
Our experience was great, Kassie Jones was great, the way she softly woke us up was something not expected, the patience she had was admirable, we had a great time, thank you.
European Experience 2 , Australia, Jul 2019
The tour was well organised and they bring you to interesting places early to avoid long queues so you get to truly enjoy and appreciate those places. Highly recommended.
Great value, hard to beat! 9 , Australia, May 2019
Our tour was great value and our tour guide MJ and driver Ludwig were the best. It was our first coach tour but would be hard to beat. Optional Experiences were perfect and good value.

Was early starts around 6.30 am for breakfast and 7.30 am on the coach but there was a reason for this. Reason being we arrived first or close to first at the coach ...read more stops and various places we stopped at to tour. Some long days but it's a European Experience. Otherwise you would need to do a month long one to see more.
European Experience 6 , WA, Australia, Oct 2018
We did and saw SO much on our Costsaver 12 day tour. We loved the variety of optional extras available, the coach was comfortable and had charging points (yay!), our guide Esther was awesome and the destinations were just gorgeous! It was very fast paced so if you are looking for more of a relaxing holiday, I don't think this one will suit you.
Wonderful tour through Europe 3 , WA, Australia, Sep 2018
Very happy with both the tour and the booking experience with Global Journeys. Highly recommended and definitely will use them again.
Excellent Experience   11 , QLD, Australia, Aug 2018
I enjoyed the trip very much, there were a few hiccups, below quality hotels on two occasions, staff not understanding or letting you know a request could not be met. One dinner we had a guest on our table was left without a meal, very upsetting for people at the table. When we tried to sort it out with staff the Travel Director got angry with us, where ...read more if he had relayed instructions properly this should never had happened. On more than one occasion I asked a question of the Travel Director and was not polite in his answer. He discovered Ron was a nurse and sent all the sick passengers to see him, we are on holiday. He went out of his to humiliate me when out looking at historical site. When departing the coach, he completely ignored us, asked others if they needed help or taxis but just walked away from us with no goodbye or time of day. The Travel Director tended to waffle on a lot and lost our attention very quickly, I know from taking people away, you need to stick to basics, be polite at all times.

The other people on the coach made it great, they were very friendly, polite and enjoyed their company immensely. Loved the places we saw and visited and the other guides were awesome. My only other disappointment was when I asked about the last day in Paris and the office at Trafalgar replied with the wrong information, if they had informed me correctly we could have done other tours on that day with people of the coach. The office in London needs to train staff to be informed on little details of trips. I will definitely do another trip and have already started looking, I have also given details on the trip done to others.
European Experience 4 , New Zealand, May 2018
Overall a very good tour. Coverage of a number of countries and main cities within 12 days is excellent. Tour director and driver looked after us very well.
Highly recommended   3 , WA, Australia, Apr 2018
Everything was great from booking the tour to the destinations and history telling from Travel Director. Everything was perfect and was more than I expected.
12 Days European Experience 5 , VIC, Australia, Dec 2017
This twelve day trip in Europe was an insightful experience in which there were highlights at every single country. For example, the Christmas Markets in Germany, the Swiss Alps in Switzerland and the Eiffel Tower in France, just to name a few. Given the opportunity, I would love to travel with Trafalgar or CostSaver again and would definitely book ...read more through Global Journeys online a second time.

The accommodation was quite good, most with large, spacious rooms and a clean environment. Travelling to Europe at the end of the year meant that appropriate, warm clothing was essential for the chilly weather, with cool temperatures almost every single day. Our fellow travellers during this journey were all very friendly and everybody got along well with each other. We made many new friends along the way, thus this is a trip where you will definitely not be lonely.

Also, our tour director, Rachel, who was accommodating towards all our needs and showed enthusiasm throughout the trip, and our driver, Kristjan who took us across the nine countries did an amazing job!
Totally awesome well conducted tour 11 , WA, Australia, Oct 2017
Overall you could not have asked for a better managed, professionally led tour. Our Tour Director was absolutely passionate about his job showing us all the places we would ever want to see. At least half of our group were retired and he made sure everyone was safe and looked after at all times. Our driver also is to be commended for getting us around ...read more safely in at times somewhat trying conditions. The optional extras were well worth the additional cost and the local guides very informative. From our first stop in Amsterdam to our final night at the Moulin Rouge we had a wonderful time. Highly recommend this tour.
Excellent 6 , VIC, Australia, Sep 2017
The trip was as described in the brochure. Fast paced and interesting sights. Optional extras were a must. Tour director Sophia and driver Tony were fantastic. Also a wonderful bunch of people to have travelled with over the 12 days. So much laughter every day.
Amazing European Adventure! 2 , VIC, Australia, Jul 2016
For my first trip to Europe I would give this experience a massive thumbs up! There were so many highlights that I will cherish. We journeyed through seven countries in twelve days almost seamlessly... given the hours of travel on land, the coach bus was clean and comfortable, accommodation was good value, the tour guide was very insightful and took ...read more us to some of the most incredible places in the world. I also made wonderful lifelong friendships that made it all the more worthwhile. It may have been the first but hopefully not the last adventure with Global Journeys.
Fantastic holiday, good value for money 8 , NSW, Australia, Jul 2016
Our tour was a five year history lesson rolled into twelve days. The optional excursions are a must to get the best value of the tour. It may seem pricey, but when you do not have to join the long queues, it is worth the money. I would definitely recommend this tour, in fact, I have been singing their praises to family and friends already. After this ...read more tour, I will always recommend a package tour, as the tour operator ensures you see and experience the most in your trip duration. If we did this tour on our own, we would indefinably not experienced half of what this tour offered.

In Europe, on a self drive, parking is a fair way from the attractions. On a tour like this, the coach drops you of as close as possible to the attraction, giving you more time to enjoy the attraction. For all the apprehensive customers, Europe is still a very safe place. Do not let isolated incidents, which the media hype over the top, prevent you from experiencing Europe. One of the optional excursion was the can can cabaret in Paris, I would not recommend it for families with children under 18 years old. Overall, a very satisfied customer. And I also wish to convey a special thanks to Yvonne from Global Journeys for all the assistance in the booking and the build up to the tour.
Never again 11 , NSW, Australia, Jul 2016
This being my second tour I had something to compare it to - in no way was it good as my first tour with CostSaver. I will start with the Tour Director always pushing to sell optional excursions (others found they could do it cheaper) made it impossible for you to say no because she would confront you in front of the rest of the coach. It took a good ...read more three days before we had any idea what was going on from day to day. I unfortunately got sick and when asked for chemist it took some 5 and a half hours before I received medication. Not once did the Tour Director ask if I was okay, were were lucky to have a nurse on board and some good travelling companions who looked after me. In Switzerland the coach driver got angry when those not attending an excursion were five mutes late boarding even though we had to wait a further 45 minutes to pick up the others.

When in Switzerland I asked the tour director why she did not tell us (again) how much time we would have as I would have stayed at the hotel and slept. She pointed to a train and said catch that back to the hotel. Very unprofessional a sick person in a foreign country. I am not surprised I got ill as others did coach had no sanitizer, could smell the toilet, bins not emptied daily and the loud group who left food, rubbish daily for others to pick up. The same loud group on the coach who would not stop talking when the Tour Director was, same group whose kids played video games and loud music. Although I brought it to her attention it persisted throughout the tour. She must have told them it was me who complained for I was heckled on the return trip from the Rhine. The coach driver was the rudest person ever, not even an hello, although many tried. And the texting while driving made for a scary ride up front. He was supposed to have dropped those not attending an excursion back at the hotel in Switzerland instead driving to the train station turning off the air con and telling us to get of the coach waiting another 45 minutes in stifling heat for the others. Don't be fooled there are many many long hours on this trip 6, 7 more. Its clear to see the Tour Director has lost her passion and it is nothing more than a job to her.
12 Day European Experience (costsaver) 1 , SA, Australia, May 2016
Had a great trip met some lovely people, arrived on time to explore countries, would have liked some more free time to explore other areas, most of the accommodation was good.
Cant wait for my next trip 1 , QLD, Australia, Oct 2015
It was really good... hassle free, had an awesome time cant wait for my next trip... thank you very much for looking after me on my travels. :)
Tour guide made the journey magical 3 , WA, Australia, Sep 2015
Fantastic tour guide, Emile Weigand-Bruss who made the journey magical. I am usually very critical of things but Trafalgar was fantastic. One hotel (in Florence) was a bit below par but the rest were excellent. The tour is fast paced but we enjoyed everything and there is no way that you can see everything we saw if you do it yourself. We travelled ...read more as a family of four (kids: 14 and 11). Emile looked after them so well involving them in everything. The optional excursions were fantastic. Definitely do them if you can (worth the money; and I doubt if you could do it by yourself cheaper). Don't hesitate to do this or another Trafalgar tour. We wont be doing 'sightseeing' holidays (as opposed to 'resting at the resort' holidays) any other way.
Tour director was a very confident professional 2 , WA, Australia, Jul 2015
Thank you very much! Especially I appreciate that I got solo accommodation despite the fact I had bought a share room. And the tour director was a very confident professional and took care of all of us during whole trip.
Best way to see Europe 1 , NSW, Australia, Jul 2015
The tour was the best way to see Europe with an experienced tour director who made sure all arrangements for accommodations and excursions happened seamlessly. Stress free and enjoyable, would highly recommend Trafalgar tours and will certainly be taking another Trafalgar tour in future!
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